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Playa Grande Resort
Ranked #18 of 70 Hotels in Cabo San Lucas
Certificate of Excellence
Reviewed 4 June 2009

I travel for a living - generally 4 to 5 nights each week. So, sleeping is a hotel box - is not a great thrill. This is not a hotel box. The room ar open - great views ( on the beach side ), quiet and well appointed. I love sitting outside in the morning drinking my coffee, with the cool pacific breeze waking me. We are owner of a 2 BR, which we upgraded to last year - we will likely return to this resort annually - We are thrilled to be returning this July -as well.

The resort in family friendly but equally lovely for my wife and I to enjoy. Feel free to explore the marina (walking distance ) with its sidewalk cafe' and/or the night life. During our last stay we rented a car and drove to La Paz - tough drive - but gave us a chance to see more of the baha. For fun, recommend the ATV ----- not cheap but a blast.

Generally we eat in - for the morning meal and lunch. Dinner is almost always out.

You will be approach for time-share purchases. For the 2 hours... I'll take the free stuff. I already own two - so there will not be another. If you love vacations and this area - it is a good deal. If you wont use your time - don't. I work very hard and this was an investment for my free time to get away and be with my family.

  • Stayed: July 2008, travelled as a couple
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1  Thank Bill0831
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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3,487 - 3,493 of 3,807 reviews

Reviewed 30 May 2009

We stayed at the Playa Grande early May 2009 (during the H1N1 flu travel advisory and it was very quiet). The Resort and the suite (1 BR suite with 2 bathrooms) were beautiful. There was a living/dining room with an open kitchen, a bedroom with a king size bed (mattress a bit too hard); the ensuite had a bathtub/shower and the 2nd bathroom a large shower only (a hairdryer in the 2nd bathroom would have been nice). In my opinion, the 1BR suite was a bit small if you went there with 4 adults. We also had a large balcony with a nice (partial) ocean view), only the low walls dividing the balconies provided no privacy at all. There are several swimming pools. Due to the time that we were there, there were no problems to get a lounge chair everywhere. The beach is great, but not swimmable - great for walking, though. The Resort did not offer many activities, so for those looking for the all-inclusive style ambiente, this would not be for you, but great if you like it a bit more laid back. A plus ws the close proximity to the town and to the marina.

We did not have any problems with the time share sales people. At the airport, we just went straight to the exit without engaging with anyone (wear sunglasses - make no eye contact) - it’s a very small airport, so no problem. We had arranged for Cape Travel to pick us up, they were there right in front of the exit with a sign. In the resort, after check-in we were asked to see the `host` for our info package and towel cards. She invited us to the Sunday Brunch (aka timeshare presentation) the next day. We did not go and that was that.

Check-in was not as friendly and welcoming as we would have expected, the girl could not crack a smile and when we went to the bar for our welcome drinks, ouch! There was a problem with construction and renovation work in the suite above ours and our complaint was not well handled by front desk. After we complained on the next day again, one of the managers send us a fruit basket and a bottle of wine, which was nice, but the noise still went on. This was frustrating as the Resort was almost empty and they could have set us up in a different suite in the first place. We had specifically chosen this resort for its known to be more on the quiet side.

We had a Sunday brunch and a breakfast buffet at the Calima Restaurant, both were good, and we ate once dinner in the Brigantine Restaurant, where we had a delicious seafood dinner for two. We also went to the Galleon Restaurant off-site, which hat primarily Italian food, very good. And there are plenty of nice restaurants in town (about 10 - 15 minutes walk) or in the marina area (almost across the street from the Resort). There is normally also plenty of nightlife going on in town; however, it was a lot quieter than usual in Cabo, due to the flu thing.

The Resort has a convenience store on site (expensive), and there is a small super market off-site about half way into town. For larger quantities of groceries, it may be best to go to the Wal-Mart or Costco by taxi.

We rented a car on the last day, which we could keep for the trip to the Airport the next day without additional cost. We went to Todos Santos, a charming town (there is the infamous Hotel California and neat stores, cafes and galleries, and also some great beaches just out of town). We also did a Caboray sunset dinner cruise, with grat food and a nice show.

We would recommend this Resort for its location, nice grounds and beautiful suites, but not for the service. Also, one would expect that the gym use should be free and not at a cost of $10 p. day, and there there could have been better information about the hotel and its amenities.

  • Stayed: May 2009, travelled as a couple
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1  Thank urmel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 8 May 2009

We loved Playa Grande. It is a beautiful resort. The staff are so kind and helpful. We loved the food at the outdoor restaurant. The views are spectacular! It is walking distance to the marina and town, very convenient.

  • Stayed: June 2008, travelled as a couple
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2  Thank texassandy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 13 April 2009

We are owners at Playa Grande since 1999. We love the resort and enjoy coming back every year for 2 weeks. Unfortunately, we did not have any cell phone service there this year and consequently, we have one major caution ...beware of using the phones in the lobby with your credit card. We tried to connect to the US twice with our VISA card. Both times the connections were so poor we immediately hung up but we were charged $45 per call for these calls!! We also purchased the phone card that is for sale in the on site gift shop for 200 pesos and made 2 calls with it - each lasting less than 2 minutes and it was used up. There used to be an awesome internet cafe with phone service available to the US located by the Super Mercado...but it is no longer there.

Our only complaint this year was Happy Hour - it used to be from 3-5 - now it is only from 2-3. It used to be a fun late afternoon social time down by the pool. 2-3 is too early!

  • Stayed: March 2009, travelled with family
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2  Thank AKMary58
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 12 April 2009

We are well traveled throughout Mexico and decided to do an exchange from our home resort in Playa Del Carmen to Cabo for something a little different. We love Mexico and have been throughout Mexico 20 ++ times over the last 10 years, mostly with our two girls, now 12 & 14. Cabo is different than most other areas of Mexico in that it is very "Americanized" in that it caters to alot of Americans, which is good and bad. The staff and workers in restruants and such did not seem as accomidating as other areas of Mexico and were sometimes just rude (like American too). I did enjoy the views and the different scenic areas around Cabo. The resort itself is very nice and well updated. The non-swimable beach is not a big deal, just don't go into the water. It is one of the longest and widest stretch of beach that I have seen in resorts in Mexico and truly is relaxing to sit and hearing the CRASHING of the waves. We only ate 1 time in the resturants (when we arrived and the time pitch breakfast) we ate lunch at the restruant by the pool and for 4 it was very expensive at $85 for burgers and fries. We only ate chips and salsa by the pool otherwise. We did have several issues, 1st when we arrived to our room (C section second floor) the couch was filthy and looked like someone soiled themselves on it. We had it replace, but they brought in a small futon as the replacement. The second night, my daughter noticed bugs in the main bed at midnight, which turned out to be an infestation of bed bugs! I informed the front desk and they had a security personel bring in new sheets. The next morning, I went to the front desk, which they sent the floor manager to inspect the room. When we arrived back to the room at noon from the pool, it looked as though a Hazmat team of 20 people were going to work on the bugs (which when they turned the mattress on the side was infested)! They moved us next door to another room with the help of several staff members. We went back to our new room mid-afternoon and walked into a room filled with bugspray. Apparently the previous room was being fumigated and the smell went through the vents and into our new room. Once again I went to the front desk and the General Manager, Lous Alvarez was more than accomidating and once again we moved rooms, but to a beach front room in section A. The 3rd room in 2 days was absolutly the best, with finally no issues. In addition, Mr. Alvarez gave my wife and I a couples massage and my daughters a pedicure at the spa, for free for our lost vacation time. We also went throught the time share presentation, but were not hassled like others....just say a stirn NO! We bought last year and when I told them this, they did not try to stiff arm us at all due to the fact we were already owners at another resort. I had actually scheduled a diferent time share trip at another resort and when I mentioned this to the staff at PG they immediatly anit-uped the offer and gave us $200 of room credit to reduce our bill and another $100 spa coupon, without buying! The area was terrific and like prevously stated only a maximum 10 minute walk to the marina where alot of restruants are. We recommend Tanga Tanga, next to Nicki Sans for a quick lunch or dinner for cheap tacos and beer! We also recommend Ole Ole at the marina for great food and service. As far as the activities at the resort, I was very dissapointed with the lack of effort to get people involved in anything, such as pool areobics (no one ever participated in 7 days), pool volleyball (never), I along with several others actually started games in the afternoon ourselves and beach volleyball where only myself and my 2 daughters attempted to play, but ufortunatly there were not enough players. The pools can be a little cool, but the hot tubs were terrific, especially the adults hot tub close to the beach which we spent many evenings drinking and making friends,(most enjoyable part). This was our first non all inclusive in Mexico and we liked it with the exception of the lack of activities, especially for our daughters. We would definatly consider returning, especially after the help recieved by Louis Alvarez.

  • Stayed: March 2009, travelled with family
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1  Thank Tim B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 8 April 2009

First of all, Playa Grande is beautiful. The rooms are nice, the pools are nice, and the service was outstanding. It is within walking distance of town and the marina. BUT, the timeshare salespitches are reason enough to never go near it again. My friends and I arrived (as guests of someone else's time share) and we couldn't even complete the checkin process without signing up for "the tour". We tried to get out of it. We tried lying. We tried threatening. We tried just walking away. But our luggage was being held hostage so we had no choice. So we did it. We sat through the excrucaiting presentation for over 2 hours. And after saying "No" a million times to a million different people we finally made it out alive. Not a good start to my week of vacation. And as if that wasn't bad enough, we subsequently got stopped when we would try to leave the resort (to go to dinner, or to the store, or wherever) at the front door. People would physically block our path and ask us "Did you just arrive? Have you taken the tour yet"? Perhaps we were looking happy, raising their suspicions that we hadn't wasted 2+ hours of our lives yet.

I should add that Playa Grande is not the only place that suffers from this. All of the resorts do it. There are people at the airport as soon as you get past immigration trying to sign you up (but at least they don't have your bags as hostages). And as soon as you leave the property of your resort, there are people from other resorts waiting at the gate to sign you up.

So, the moral of the story is...be prepared. be prepared to say "no" a lot. Be prepared to push people out of your face. And if anyone says "Is this your first time in Cabo?" the reply is "No, I live here". Then MAYBE they will leave you alone.

  • Stayed: March 2009, travelled with friends
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1  Thank Judybat
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 7 April 2009

Playa Grande is a fabulous resort. We had never been before and found it to be HEAVEN! We were in Building D unit 1042, which is on the ground floor adjacent to the pools. Location was super, we could see the pools, the ocean from our patio. We also used the patio door as the main door when we hung out at the pool to avoid going around to the other side to enter in the front door.

We pre-arranged for Adrian of Cielito Lindo Ground Service Company for round trip transportation from airport to Playa Grande and back again. He met us outside airport and offered us bottled water and we had a quick stop at Costco and then a short time later at Playa Grande. Highly recommend his services.

Check in was smooth. We did arrive on Monday (a day later than planned due to weather delays) and perhaps we missed the rush of weekend check ins/check outs. We were at our room within 15 minutes of arriving at Playa Grande.

Our room slept 5 and had two sliders and two separate patio areas. One from the living area and one from the master bedroom. The air conditioning worked well, although it turns off automatically if sliders are open. You also need to put a room key in a spot by the front door for power to lights/AC. That was a nice concept, because it prevented you from leaving the room all day with numerous lights on.

The time share people are everywhere in the lobby area and will even ask you again and again if you are interested. We kept telling them we already signed up but it didn't stop them. That was the only really annoying part of going through the lobby. We learned quickly not to make eye contact.

We used internet once in the internet room off the lobby for 30 minutes to check-in and print boarding passes day before we left. It was 30 continuous minutes for $3.50 and they had a printer too. We did meet some people that tried to use the wireless in their rooms but had spotty connections and were frustrated.

We walked to town several times each day. It's a quick 5 - 10 minute jaunt down the hill to the Marina. We did take a taxi a few times in the evening and they always have taxi's waiting so it was just a matter of telling the guy outside the lobby " i'd like a taxi".

Other than our timeshare breakfast we never ate at any Playa Grande restaurants, with the exception of some chips and guac at happy hour poolside. Instead we opted to go into Cabo and dine at some fun, recommended places from TA. Gordo Lele's, Romeo & Juliet's, The Office and Mama's were some of our favorites. Happy hour is from 2 - 3 at Playa Grande and the drinks are definitely weaker during happy hour. The guacamole they served was excellent!

The rooms are equipped with just about everything you need, except plastic tumblers. I would suggest bringing a few cheap ones from home. I personally don't like beer out of cans and poolside that's what they serve. We had purchased beer in bottles from Costco. They didn't like us bringing them to the pool (for obvious reasons) and if I had a plastic tumbler it would have solved the problem. I was able to bring my water and crystal light to the pool without any troubles. We did see several folks using a big nalgene bottle for their own mixed drinks. The kitchen had a blender, bottle opener, wine glasses, etc.

One thing to be careful of is the master bathtub. Not sure if all rooms are like this, but ours was a HUGE step down into the tub. There is a step on the outside but not one on the inside. If you are older or mobility impaired it could be quiet difficult getting out the shower.

We did the time share presentation and it was a waste of time. Not worth the free breakfast and $55 dinner coupon.

The pools were warm and the hot tub was HOT. Actually there are 2 hot tubs, but we didn't find the second one until our trip was almost over. We didn't have any troubles finding lounge chairs each day regardless of time of day we were there.

We did a sunset cruise with Eduardo Padilla aboard the Rissalena (rissalena.com) one evening and that was fantastic. Highly recommend! Great food, great drinks, great ambiance.

We found the beds very comfortable at Playa Grande and we slept well each evening!

  • Stayed: April 2009, travelled as a couple
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3  Thank Squirble
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Playa Grande Resort

Address: Playa Grande 1, Cabo San Lucas 23450, Mexico
Phone Number:
Region: Mexico > Baja California > Baja California Sur > Los Cabos > Cabo San Lucas
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#8 Top resorts Hotel in Cabo San Lucas
#8 Business Hotel in Cabo San Lucas
#13 Family Hotel in Cabo San Lucas
#14 Romantic Hotel in Cabo San Lucas
#15 On the Beach Hotel in Cabo San Lucas
#15 Luxury Hotel in Cabo San Lucas
Price Range: £133 - £355 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Playa Grande Resort 4*
Number of rooms: 260
Official Description (provided by the hotel):
Located on Baja California's most exclusive and private Beach, along the Pacific Ocean side and a few steps from the Land's End and the famous natural arch, this charming, Mexican hacienda style all suite resort sits on eight acres of beach, only a few steps from the sparkling Pacific Ocean and a few minutes’ walking to downtown Cabo. This is a dramatic setting to relax and enjoy your dream vacation under the sun. If it’s shopping, fine dining and nightlife you’re looking for, downtown Cabo San Lucas is just a short stroll away. And if you’d really like to reward yourself, the world class Grand Spa will be waiting with a full range of luxuries that will nurture your body and soul. The Playa Grande Resort features all suites with private balconies, kitchens or kitchenettes, and distinctive touches such as marble floors, granite counter tops and hand crafted furniture and decor. ... more   less 
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Also Known As:
Playa Grande Hotel Cabo San Lucas
Playa Grande Cabo San Lucas
Playa Grande Resort Cabo San Lucas, Los Cabos, Mexico

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