We rang to particularly request a room overlooking the sea. We were put at the side of the hotel overlooking the karaoke that finishes at 4.30am each night. We were then moved to a room that that the hotel generator running above it all night. Despite being promised a move to a quiet room, the instruction was not read by the staff so we had a 3rd night with no sleep. The only recompense they offered was vouchers for a nearby hotel with a private beach. They refused to let us have any vouchers for nights in other hotels. The attitude of the staff was awful. The only person who seems to have any sense is the lady manager. We would NEVER stay here again. Such a shame as the hotel is well placed in the resort. Lots of training issues for the staff. The breakfast and location are the only good things about the hotel.
- Official Description (provided by the hotel):
- The hotel is strategically located at the entrance of Cabo San Lucas, in the main Avenue, and within walking distance to Los Cabos principal beaches, golf courses, malls, restaurants and night clubs. We are also only five minutes away from the Marina and Medano Beach, the only swimmable beach in Cabo San Lucas, and near the main attractions of the city such as the famous Arch, Puerto Paraiso Mall, Cabo Dolphins, and much more. ... more less
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- Also Known As:
- Fairfield Inn Los Cabos Cabo San Lucas, Mexico