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“Incredible.”

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Esperanza - Auberge Resorts Collection
Ranked #3 of 71 Hotels in Cabo San Lucas
Certificate of Excellence
Reviewed 20 February 2014

We were at Esperanza last week and had a wonderful experience. We were in the villas and not the hotel so I cannot really comment on the hotel. But everything was perfect. The food was fabulous, the grounds and pools wonderful and the friendly service is over the top. Loved our stay there. We will be back.

  • Stayed: February 2014, travelled as a couple
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Thank wineloverAltona
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Esperanza_Manager, General Manager at Esperanza - Auberge Resorts Collection, responded to this reviewResponded 25 February 2014

Dear WineloverAltona,

We enjoyed reading your review from your recent stay at our Residence Club at Esperanza. Thank you for taking a moment to share your kind comments regarding our staff’s friendly service. We are delighted to hear that you found our food to be fabulous and our grounds and pools wonderful. Our team enjoys reading such positive feedback.
Please come see us again soon!

Warmest Regards,
Marc Rodriguez
General Manager

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Reviewed 20 February 2014

Have been to Cabo many times and have to say Esperanza was the best. From the pickup at the airport(cool towels and water included) they could have not been nicer. Our concierge Paul was the fantastic. Nothing he couldn't do. We stayed in the Villas in the residences, not the hotel but I am sure hotel just as nice. The property is neat and well maintained. Landscapers every day pruning and cleaning. The food great as well as location. Whale watching from the pool better than the boat ride to see them. Given the chance will go back in a hearbeat. Property is large so lots of walking which was fine. Just be aware.

  • Stayed: January 2014, travelled with family
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Thank THECURCIOS
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Esperanza_Manager, General Manager at Esperanza - Auberge Resorts Collection, responded to this reviewResponded 25 February 2014

Dear Lih20rat,

Thank you for taking the time to share your great feedback from your family’s January visit to our Residence Club.
It sounds like Paul and our team exceeded your expectations on all levels.
We look forward to catering to your needs on your next trip to Cabo.

Warmest Regards,
Marc Rodriguez
General Manager

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Reviewed 19 February 2014

Since the moment you arrive at the airport, extraordinary service begins. With one of the most beautiful settings, the bluest seas and some whale watching added, Esperanza fully meets the highest expectations. Outstanding service, taking care of ever minute detail to make your stay as comfortable and relaxing as possible, Excelent food, truly great spa, several pools, all second to none. But the crown jewel is service: not a glitch.

Special thanks to our concierge Laura.

Room Tip: A casita with private pool is the best way to relax privately
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  • Stayed: February 2014, travelled as a couple
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Thank R S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Esperanza_Manager, General Manager at Esperanza - Auberge Resorts Collection, responded to this reviewResponded 25 February 2014

Dear R S,

We loved hearing about your relaxing stay at Esperanza, your “Paradise in Cabo”!

Laura and our Team here love what they do and it’s great to hear that you received outstanding service all the way. We thank you from the bottom of our hearts for your thoughtful note.

Here’s to another great stay in the not too distant future!

Warmest Regards,
Marc Rodriguez
General Manager

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Reviewed 17 February 2014

We were lucky enough to stay in a villa for a week the end of January. Although I gave the resort 5 stars, there are a few negatives to get out of the way first.

The food is very expensive and just not very good. Dinner the first night took over 2 hours. Leisurely dining is one thing but this was just poor, inattentive service. The small, thin portion of fish was overcooked and the purees on the side not appetizing (to be fair, I'm not a big fan of pureed veggies). We tried several of the special dinners including Argentinian barbecue night and the Mexican Fiesta on Thursday and were disappointed with both. The Argentinian barbecue was plain, grilled meats with a couple of sauces on the side and a salad. The Mexican Fiesta night was was a buffet that reminded me of a low quality casino buffet (sorry!). It was odd to hear classic rock blaring until about 7:30pm when the advertised Mariachi band arrived. Skip this event and go downtown to the Thursday night arts event (wish we had done that instead).

Our villa had a wonderful full kitchen as well as a grill on the terrace so we decided to make a quick trip to Cosco (a five-minute cab ride) for breakfast & lunch items (good decision). We ate dinner at Edith's in town twice and would highly recommend it for both food and atmosphere.

The villas pool service was almost nonexistent but service around the hotel pool was excellent (the mgmt prefers that villa guests use the hotel pool only when not crowded as there are 3 pools for the use of villa guests). Villa guests can use the private beach area just below the hotel pool and cabanas are available on a first-come, first-serve basis.

Drinks, while expensive ($60 for 3 mango margaritas) were very good and we treated ourselves to poolside margaritas.

The staff members at Esperanza are amazing and accommodating. The grounds are stunning and well groomed. The villa rooms are beautifully decorated and maintained. The pool areas are very nice (although a little more service would be appreciated). There are a variety of comp exercise classes all day long. Patti and Raffa do a great job with the TRX classes and Gonzalo leads a fun circuit-type training class. The spa is one of the best I've ever visited. Very nice staff and amenities.

I would go back to Esperanza for a relaxing, low-key getaway.

  • Stayed: January 2014, travelled with friends
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1  Thank MONTELARGO
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Esperanza_Manager, General Manager at Esperanza - Auberge Resorts Collection, responded to this reviewResponded 19 February 2014

Dear Montelargo,

Thank you for your honest and thorough assessment of your visit to Esperanza It sounds like overall you had a very positive experience and found our staff and property to be amazing!
I do regret that you found our food & beverage service to be lacking on many account and want to apologize that your experience was inconsistent with our typical standards of customer satisfaction. Your feedback helps us to improve many issues mentioned and I appreciate your comments.

We hope you will return again in the not too distant future.

Warm Regards,
Marc Rodriguez
General Manager

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Reviewed 14 February 2014

The entire experience was incredible. Go see Oscar at the bar in the evening, he is the best and you can't go wrong with Irving poring drinks for you poolside at the quite pool. The grounds are beautiful.

Room Tip: Any room is a great room
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  • Stayed: February 2014, travelled with friends
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2  Thank kismettv
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Esperanza_Manager, General Manager at Esperanza - Auberge Resorts Collection, responded to this reviewResponded 17 February 2014

Dear Kismettv,

Thanks for your positive comments from your recent getaway to Esperanza, an Auberge Resort. Our Food & Beverage staff enjoyed reading your kind feedback regarding your excellent service on behalf of Oscar & Irving during your visit.
We are delighted you had an incredible experience and trust you will return again soon!

Warm Regards,
Marc Rodriguez
General Manager

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Reviewed 13 February 2014

I had the pleasure of organizing our annual corporate retreat at the Esperanza this January. Despite our many last-minute changes and requests, the staff made all our dreams come true. They went above and beyond with their kindness and genuine friendliness to make our event a fabulous one.

The food was delicious and the views spectacular, even from the lower level rooms! The rooms are all huge with giant patios, and come with AppleTV and binoculars to watch the humpback whales off Punta Ballena. Watching whales breach as I sampled their delicate ceviche and sipped my margarita was an experience in itself. All of our guests loved their stay and would love to return. I cannot recommend this hotel enough. Definitely get a massage. The spa was very unique and their massages were perfect -- not too 'tickly' and not too rough. Just right!

Also, it's only a ten minute drive away from the Marina in Cabo San Lucas, so shopping and such is very nearby.

Special kudos to Hector, Ines, and Zuri for making our stay perfect!

Room Tip: They are all wonderful, but the suites are gigantic. Perfect for longer stays.
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  • Stayed: January 2014, travelled on business
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Thank Catharine H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Esperanza_Manager, General Manager at Esperanza - Auberge Resorts Collection, responded to this reviewResponded 17 February 2014

Dear Sysgirl2,

Thank you for reviewing your annual corporate retreat this past January at Esperanza.
Hector, Ines and Zuri were delighted to do what they do best and ensure an amazing stay for you and your colleagues throughout your visit!

Whale season is a delightful time to be at Esperanza and I’m thrilled you had time to relax and be pampered at our pools and signature spa as well.

We look forward to having you return soon for another wonderful retreat at Esperanza, an Auberge Resort!

Warm Regards,
Marc Rodriguez
General Manager

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Reviewed 12 February 2014

My husband and I visited Esperanza for a romantic getaway (left the kids at home for a change!). We travel extensively for both work and pleasure, and we thought this was one of the best trips of our lives. Yes, the resort is incredibly picturesque. Yes, our room was AMAZING with beachfront views and an infinity hot tub. But what made this hotel truly remarkable was the EXCELLENT service. I have to admit that I am a stickler for service and I can be picky...very picky. The service was perfect. Not one thing that was imperfect. And, to top everything else off, my husband said he had the best massage of his life in the spa. I agreed. We will definitely be back next year!

  • Stayed: February 2014, travelled as a couple
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Review collected in partnership with this hotel
1  Thank Edward V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Esperanza_Manager, General Manager at Esperanza - Auberge Resorts Collection, responded to this reviewResponded 17 February 2014

Dear Eduardo V,

Thank you for choosing Esperanza, an Auberge Resort for your recent romantic getaway!
It is an honor to create such a special experience and provide one of the best trips of your lives.
Our entire team was thrilled to read you enjoyed our excellent service that we are known for here at Esperanza!
We look forward to seeing you again soon!

Warm Regards,
Marc Rodriguez
General Manager

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Additional Information about Esperanza - Auberge Resorts Collection

Address: Carr. Transpeninsular Km 7 | Manzana 10, Punta Ballena, Cabo San Lucas 23410, Mexico
Phone Number:
Region: Mexico > Baja California > Baja California Sur > Los Cabos > Cabo San Lucas
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool
Hotel Style:
#1 Business Hotel in Cabo San Lucas
#2 Spa Hotel in Cabo San Lucas
#2 On the Beach Hotel in Cabo San Lucas
#2 Luxury Hotel in Cabo San Lucas
#3 Romantic Hotel in Cabo San Lucas
#5 Family Hotel in Cabo San Lucas
Price Range: £549 - £2,176 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Esperanza - Auberge Resorts Collection 5*
Number of rooms: 57
Official Description (provided by the hotel):
At the tip of the Baja Peninsula, Esperanza is located within the private enclave of Punta Ballena in Cabo San Lucas Mexico. Overlooking the Sea of Cortez, this highly acclaimed luxury resort offers an incomparable natural setting on 17 lushly landscaped acres. Fifty-seven guest casitas and suites cascade down a gentle hill affording spectacular ocean views from every room. Resort amenities include an oceanfront infinity-edge pool, private beach, award-wining spa, yoga studio, fitness center, art gallery and world-class dining—all with spectacular 180-degree vistas of sky and sea, for a perfectly private resort escape. ... more   less 
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Also Known As:
Esperanza - An Auberge Hotel Cabo San Lucas
Hotel Esperanza An Auberge
Esperanza Resort
Esperanza - Auberge Resorts Collection Cabo San Lucas, Los Cabos, Mexico

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