This hotel's management has zero care for it's hotel guests. We had made a reservation for two rooms and upon check-in they could only find one. We were assured that the next day they had availability and they would provide us the second room. The sleeper sofa was terrible. You can only place the cushion on the floor. The next morning we again went to the front desk to request the second room. Again, we were reassured that the room would be waiting for us when we returned that afternoon as they were waiting for the current guests to check-out. They blatantly lie to your face and assure you that your reservation/request is being handled all the while knowing fully well that indeed they are doing nothing to correct the problem. There are many more hotels with honest management were to stay in Cabo. DO NOT STAY HERE!
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- Also Known As:
- El Ameyal Hotel Cabo San Lucas
- Vistazul Hotel Cabo San Lucas
- El Ameyal Hotel & Family Suites Cabo San Lucas, Los Cabos, Mexico