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Grand Fiesta Americana Los Cabos All Inclusive Golf & Spa
Ranked #14 of 73 Hotels in Cabo San Lucas
Reviewed 3 July 2014 via mobile

We just came back from a 6 day stay at Fiesta Americana Grand Los Cabos. It's hard to rate a stay as perfect but this one qualified to earn an excellent review. Everything exceeded our expectations, mentioning apart the great effort of everybody to make guests feel pampered and special. We saw smiles everywhere along with "buenos dias" and "buenas tardes". Food was superb from the mexican night, to breakfast, and the out of the ordinary poolside menu (sopes, ceviche, tacos). Pablo, a pool waiter took care of us every day and always had our next drink ready. I you are planning a trip to Cabo or thinking about going there, consider Fiesta Americana a great option, you won't regret it.

Stayed: June 2014
2  Thank MiguelOtero
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
John K, General Manager at Grand Fiesta Americana Los Cabos All Inclusive Golf & Spa, responded to this reviewResponded 8 July 2014

Thank you very much for such a positive review, especially for your kind comments about the great service provided by our staff, it's a true pleasure to know that your overall experience with us was enjoyable and exceeded your expectations.

This motivates our team to constantly to do our best to improve the quality of the service we provide here at the Fiesta Americana Grand Los Cabos.

Thank you for recommending us.

Kind Regards,

John Kirwan
Managing Director

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3,447 - 3,453 of 5,435 reviews

Reviewed 3 July 2014

We had a great visit here!
The staff were very friendly and helpful and with the help of Rosaura Carrillo we were able to have an amazing wedding for my sister. She was helpfull all the way through from prior to our arrival until the day we left.

If I were to have any complaints it would be that one of the front desk agents was unfriendly and unhelpful where as everyone else was overly helpful. I would also like to suggest that they open one dinner buffet where the main breakfast is. The breakfast buffet is amazing and the sushi bar was one of the best I have ever tasted.

The pool staff servers work super hard and were a dream to have serving us. The pools area great and userfriendly for either families or adults only. The beach has an amazing seating area and a small area for swimming in clear blue beautiful water.

I dont think that there is a single bad view from any of the rooms. The rooms are very clean and you are treated twice per day with service where they fully supply you with all your room needs.

Room Tip: All the rooms have an amazing view both the standard and the upgraded rooms. The upgraded rooms are...
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  • Stayed: June 2014, travelled with family
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2  Thank Sarah T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
John K, General Manager at Grand Fiesta Americana Los Cabos All Inclusive Golf & Spa, responded to this reviewResponded 8 July 2014

Thank you for taking the time to share the details of your recent Wedding experience at Fiesta Americana Grand Los Cabos.

We hope that you and your family will remember this special day for many years to come. Rosaura will be happy to know how pleased you were with the coordination and planning of this wonderful event.

We are taking your comments regarding efficiency of our Front Desk Staff into account.
I appreciate your suggestions regarding the additional option of a dinner buffet.

We look forward seeing you back in this amazing paradise.

Sincerely,

John Kirwan
Managing Director

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Reviewed 1 July 2014

Came to the Fiesta Americana for a week for a business trip and had a lovely time. That being said, I have traveled extensively to several other properties in Mexico and in the Caribbean and I wouldn't have given this property 5 stars. For several reasons. First, the only thing on the property that is air conditioned are the rooms. The rooms are nice and cold, but the restaurants were scorching. However, we were there in late June, so perhaps in February this isn't an issue. The quality of the drinks and food were good but there were a few issues. First, there are no "snacks" anywhere to be seen. You can go to one of the restaurants like the Penninsula and sit down and order an appetizer, but there's nothing really to bring with you if you just want veggies or chips. Big downer. The drinks were plentiful and there were always helpful staff to find you a beer or margarita. As for the rooms - they were "ok". The beds were very uncomfortable and the mini bar was a joke. It was filthy and only included 2 beers, a couple sodas and a granola bar. That's hardly 5 star! Go to One and Only or Esperanza if you want to see what 5 star really looks like. Of course it will cost you an arm and a leg. I was disappointed in the beach area, as there really is no place to swim, and the water temperature was beautiful. If I had to come here again, I wouldn't mind, but I definitely think there are better properties in the area to try.

Room Tip: Ask to stay on a top floor to avoid people banging around on top of you at all hours of the night!
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  • Stayed: June 2014, travelled on business
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2  Thank exeter95
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
John K, General Manager at Grand Fiesta Americana Los Cabos All Inclusive Golf & Spa, responded to this reviewResponded 3 July 2014

Thank you taking the time to write this review.
We have a number of snack options available throughout the day at our Peninsula restaurant, at the Cevicherie and at our poolside Grill. Our pool staff can also bring snacks right to your chaise lounger. If you would like to order something special, feel free to ask any of our wait staff.
I will look into the comments regarding your minibar as we replenish them daily with beer, soft drinks, water, juice and snack bar as standard.
Our mattresses have pillow tops but additional covers can be asked for if you find them to be too firm. As mentioned with reviews our beach has two zones where swimming is safe once weather and sea conditions are acceptable.
We take into consideration any feedback that we receive from our guests. We also invite our guests to share any feedback or suggestions with us while on property. It will be a pleasure to attend you personally.
We hope to see you back here soon.
Kind Regards,

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Reviewed 30 June 2014

This was our first trip to Los Cabos, and we were thrilled that we chose Fiesta Americana Grand Los Cabos. As soon as we walked into the lobby, we knew that this was the right place to be. Our 5 days there was absolutely great! The service at all levels was excellent. The food was exceptional for an "All Inclusive" resort. The meal choices were varied and everything was always very fresh, and the staff was always very courteous and eager to please.

Please tip the staff whenever possible. While it is not necessary under the "All Inclusive" plan, it just shows the staff that you appreciate them, and they will certainly appreciate you.

The location away from town was just right. It was peaceful and without the city noises. I would recommend this hotel to anyone.

Room Tip: Corner suites on the South side are the best to book. They are a bit larger and much quieter, and s...
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  • Stayed: June 2014, travelled as a couple
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2  Thank Lane T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
John K, General Manager at Grand Fiesta Americana Los Cabos All Inclusive Golf & Spa, responded to this reviewResponded 3 July 2014

It is a great pleasure to read such an amazing review of our hotel. We are very proud of our staff. It is important for us to deliver a ‘GRAND’ level of service along with first class food and beverage options.
We look forward to having you back here with us in the near future.
Best Regards

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Reviewed 30 June 2014

We went in May with another couple. My friends are timeshare owners with the Hilton and made reservations with Fiesta Americana for a two bedroom suite. We were pleasantly surprised when they gave us two separate but connected ocean view suites with balconies. The place is just beautiful and very clean. The service was excellent! We had gone to town a few times and returned to the resort after lunch. Even though there were no more chairs available around the pool for four people, Rafael took very good care of us each time and provided us with umbrellas and chairs. Thank you Rafael.

The pools were all very clean and taken care of. The Sea of Cortez was so beautiful. However, there is a drawback. There was a very strong undertow and huge rocks which made swimming next to impossible. Not knowing this, my husband went in the water, stepped on a jaggedy rock and fell. He scraped his leg and cut his foot. Needless to say, we stayed out of the sea after that. The medical office took very good care of him. Afterwards, we found out from other repeating guests that they too had gotten hurt the first time they had arrived at the resort.

We took a boat ride in Cabos to see the Arches. Definitely worth it. It was a very relaxing and peaceful vacation. I would return to Fiesta Americana in the future.

  • Stayed: May 2014, travelled with friends
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1  Thank FIORELLA47
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
John K, General Manager at Grand Fiesta Americana Los Cabos All Inclusive Golf & Spa, responded to this reviewResponded 3 July 2014

Thank you for the wonderful comments. We strive to maintain a consistent level of service and work towards continuous improvement. Our beach has two safe zones for swimming while ocean conditions are optimum and our Lifeguards can be consulted before you head out to swim.
I will congratulate Rafael for his excellent service.
Best Regards,

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Reviewed 29 June 2014

Would have given 5 stars, however the check-in and check-out experiences were not that great…as most large hotels have issues with. Beyond that the hotel was fabulous. We visited with the use of our time-share but are members of a different group. We were always treated with great courtesy and service. Our rooms were kept up well and very comfortable for our 8 travelers. We chose not to buy into the $80 per person/per day 'all inclusive,' service and were a little confounded that even though there are multiple restaurants on site, there were none that we would consider a bargain. We did eat at the sushi spot, the Penninsula and the burger/hot dog area and felt the prices at least compared with the whole 'Cabo area,' inflation towards tourism. Regardless it wasn't bank-breaking. We had made a few stops during the week at the local stores to keep snacks and breakfast items in our room which is always helpful with 4 kids in tow. The numerous pools were wonderful and the wait staff around them very attentive and very well maintained. The beach area was great but we'd highly suggest bringing your own snorkel gear or at least masks as we tried multiple times to acquire some and they never had any more available. If the waves are big it's not great for little kids but older ones can manage, supervised. (Chileno beach is also great snorkeling!) Car rental was acceptable and easier than getting one from the airport. Kids loved catching rides on their expedient go-karts...Oh and if you are closest to the south pool, tell Ramiro we said hi! He's awesome!

  • Stayed: June 2014, travelled with family
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1  Thank Jen T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
John K, General Manager at Grand Fiesta Americana Los Cabos All Inclusive Golf & Spa, responded to this reviewResponded 3 July 2014

Thank you for your kind words about your recent stay here at the Fiesta Americana Grand Los Cabos. I am delighted to hear that you enjoyed your stay with us.
Your comments encourage us to continuously improve and deliver the best quality and service.
Ramiro will be very pleased to have received this mention on Tripadvisor.
Best Regards

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Reviewed 28 June 2014

We spent a week in a one bedroom with a RCI trade. The room was very nice, excellent view. The fact that this was out of town was one reason I booked here. Didnt want to here the town noise. All we could here was the ocean. It was a $20 taxi on way to town or $10 per person round trip on the resort shuttle. We took our own food and beverages to the Club pool every day and the resort didnt bother us at all about not purchasing their food and beverages. We had a cooler and that also was not a problem for them. We did however stay away from their main all inclusive pools which we were told by other guests that they would have a problem with it their. We didnt do all inclusive but was very impressed by the resort restaraunt choices, Would definately stay here again.

  • Stayed: June 2014, travelled as a couple
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2  Thank Bennie A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
John K, General Manager at Grand Fiesta Americana Los Cabos All Inclusive Golf & Spa, responded to this reviewResponded 3 July 2014

Thank you for taking the time to write this review and also for the kind words about our resort.
We are very pleased to know you enjoyed your visit.
We will be waiting for your next visit.
Best Regards

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Additional Information about Grand Fiesta Americana Los Cabos All Inclusive Golf & Spa

Address: Carretera Transpeninsular Km. 10.3 | Cabo del Sol, Cabo San Lucas 23410, Mexico
Phone Number:
Region: Mexico > Baja California > Baja California Sur > Los Cabos > Cabo San Lucas
Amenities:
Bar / Lounge Beach Beverage Selection Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Business Hotel in Cabo San Lucas
#4 Top resorts Hotel in Cabo San Lucas
#6 Family Hotel in Cabo San Lucas
#8 Romantic Hotel in Cabo San Lucas
#10 Spa Hotel in Cabo San Lucas
#10 On the Beach Hotel in Cabo San Lucas
#10 Luxury Hotel in Cabo San Lucas
Price Range: £229 - £569 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Grand Fiesta Americana Los Cabos All Inclusive Golf & Spa 4.5*
Number of rooms: 249
Official Description (provided by the hotel):
Discover an amazing world of contrasts where the desert meets the sea. For your visit to this seductive and enchanting destination, choose the world-class Fiesta Americana Grand Los Cabos All Inclusive Golf & Spa, where your visit will be defined by exclusivity, luxury and distinction. The exceptional hotel helps you to enjoy your vacation in Grand Style. You'll be amazed by the subtle details and the diversity of the flavors, aromas and colors that emerge throughout your stay. Every day is memorable and different. And there's no better way to enjoy it than with our Grand All Inclusive concept, where it's indulging just to be here. ... more   less 
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Also Known As:
Fiesta Americana Grand Los Cabos Golf And Spa
Fiesta Americana Grand Los Cabos Golf Hotel Cabo San Lucas
Fiesta Americana Cabo San Lucas
Fiesta Americana Los Cabos
Cabo San Lucas Fiesta Americana
Los Cabos Fiesta Americana Resort
Grand Fiesta Americana Los Cabos All Inclusive Golf & Spa Cabo San Lucas, Mexico

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