We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Hotel Riu Palace Cabo San Lucas
Nearby Hotels
Villa del Palmar Beach Resort & Spa Los Cabos(Cabo San Lucas)(Great Value!)
US$172
Strikethrough price corresponds to the most expensive price returned by our partners for that offer
US$162
Bookit.com
View Deal
  • Free Parking
  • Pool
The Resort at Pedregal(Cabo San Lucas)(Great Value!)
US$884
Strikethrough price corresponds to the most expensive price returned by our partners for that offer
US$846
Expedia.com
View Deal
  • Free Wifi
  • Free Parking
ME Cabo by Melia(Cabo San Lucas)(Great Value!)
US$319
Strikethrough price corresponds to the most expensive price returned by our partners for that offer
US$263
Melia.com
View Deal
  • Free Parking
  • Pool
Grand Solmar Land's End Resort & Spa(Cabo San Lucas)(Great Value!)
US$513
Strikethrough price corresponds to the most expensive price returned by our partners for that offer
US$501
Booking.com
View Deal
  • Free Wifi
  • Free Parking
Dreams Los Cabos Suites Golf Resort & Spa(Cabo San Lucas)(Great Value!)
US$398
Strikethrough price corresponds to the most expensive price returned by our partners for that offer
US$388
Booking.com
View Deal
  • Free Parking
  • Breakfast included
Hacienda Encantada Resort & Residences(Cabo San Lucas)(Great Value!)
US$782
Strikethrough price corresponds to the most expensive price returned by our partners for that offer
US$215
Bookit.com
View Deal
  • Free Parking
  • Pool
Playa Grande Resort(Cabo San Lucas)(Great Value!)
US$310
Strikethrough price corresponds to the most expensive price returned by our partners for that offer
US$272
Booking.com
View Deal
  • Free Parking
  • Pool
Marina Fiesta Resort & Spa(Cabo San Lucas)(Great Value!)
US$216
Strikethrough price corresponds to the most expensive price returned by our partners for that offer
US$200
Expedia.com
View Deal
  • Free Parking
  • Breakfast included
US$3,439
Expedia.com
View Deal
  • Free Wifi
  • Free Parking
Solmar Resort(Cabo San Lucas)(Great Value!)
US$182
Strikethrough price corresponds to the most expensive price returned by our partners for that offer
US$178
Booking.com
View Deal
  • Free Parking
  • Pool
Reviews (7,151)
Filter reviews
7,151 results
Traveller rating
3,255
2,244
812
461
379
Traveller type
Time of year
LanguageAll languages
More languages
3,255
2,244
812
461
379
Show reviews that mention
All reviewsjapanese restaurantspecialty restaurantsactivity poolquiet sideocean viewquiet poollunch buffetmake reservationswater taxiall inclusive resortlovers beachbeds pushed togetherlobby barall inclusivesstand in linesteak restaurantmain buffet
Filter
Updating list...
4,331 - 4,336 of 7,151 reviews
Reviewed 8 November 2011

I have been to Mexico close to 20 times and this is the best Hotel we have stayed at Mexico
I have been to numerous all inclusive and this was the best food of them all.
The staff was exceptional and English was spoken by most.
The only negative I can see is it is nearly too Americanised with McDonalds, Costco and Walmart.
. Pools were great we preferred the one with the music, swim up bar as normal is a great place to hang. The main pools and garden pools were crystal clear and the lighting at night add to a romantic atmosphere. Breakfast champagne, bloody mary's flooded go to the lobby bar for bailys as they coffee was instant and bad.
Cabo check out the Office, downtown and the Marina.

  • Stayed: October 2011, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
2  Thank jimuncorked
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 7 November 2011

This is the third time in the last three year that my wife and myself have been to this resort and obviously love everything about it, from the 50 ft ceilings in the lobby to the elegant public spaces and the intimate Krystal dining room. Other reviews have covered the property in detail so this report will endevour to provide you with a guidline as to room choice and to compare it with it's sister resort, the Rui Santa Fe.
Room Choice; The Palace has basically two types of rooms which they call Rooms and Jr. Suites, and each of these is broken up into two categories, just rooms and Ocean view. We have stayed in both, which are equally spacious with the only real difference between the two being that the suite has it's sitting area down two steps of stairs and is about two to four feet longer in depth. What's important is to book the Ocean view category of either rooms or Jr. Suites, which have views of both the ocean and the pool areas, whereas without specifying this you may be stuck in a room on the outside of the resort looking into the fence separating the Palace with the Santa Fe, or bare desert on the other side.
While we have never stayed at the Santa Fe we went over to view the rooms one day for this report. Being a newer property we thought that they would be much fancier but found them, at least in buildings one thru six exactly the same as the Palace. Note that the main buildings of the Santa Fe are behind the Palace and this is where the main eating and entertainment areas are. To get on the ocean, beside the Palace, you have to specify Ocean View or Building Seven.which is usually about a $ 200 per person upgrade per week.

Restaurants: While we have not eaten at the Santa Fe I assume the main diing room offering s are about the same as at the Palace, and that the major difference in is their specialty restaurants. The Santa Fe has both an Italian and an Asia specialty restaurant but housed in the same type of space as their main dinning room and seem to have mainly buffet service.
The Palace on the other had has their flagship "Krystal" fusion restaurant housed in an elegant room., the Asian "Misaki" housed in a bamboo garden open to the stars, and the Mexican San Jose which hangs over the beach, as well as a steak house. All have superb table served menus, with unlimited champagne which is a feature of the Palace but we hear in short supply in the Santa Fe.
Pools: The Palace has two identical pools and swim up bars, one on the quiet side of the resort, and the other on the "Mexican" side with continual loud games and music. Both have ample lounge areas. The Santa Fe has a lovely large main pool area in the center of buildings one through six, and a main pool and two swim up bars ocean front in building seven (The newer Ocean View building). We didn't vist the main pool area in the daytime but hung over the fence between the Palace and the Santa Fe Ocean view pool a couple of times and couldn't believe the noise and crowding compared to the Palace.
Minor "Cons" These apply to the Palace, and assume the Santa Fe, but not staying there can't specifically comment.
TV: Lots of channels but only two, CNN and Bloomberg in English
Beverages: Top shelf brands and the Palace but from what we could tell just domestic brands at the Santa Fe. As noted champagne was freely served from breakfast to last call at the Palace and we hear that it was limited at the Santa Fe.
Safes: Old style safes with keys one had to lug around at the Palace jwhereas the rooms we looked at at the Santa Fe had newer style combination locks.
Money exchange: Apparently a Mexican law passed last March forbids changing $ 100 or over US currency into smaller denominations of US currency,. The resort seems to have taken this one step further and will only exchange US currency into peso, so take tip money in US currency with you or get one of the bell hops to change it for you.
Beds: We prefer soft beds and have such at home. Mexican beds all seem harder.

That's it. We hope that it has been some help in choosing between the two properties and between room types. If on a budget the Santa Fe should provide a nice holiday but for the extra money and a vacation to talk about forever the Palace is a true bargain.

  • Stayed: October 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
12  Thank Doug50
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 7 November 2011

I just returned from a great trip to Cabo with a wedding party. The weather was amazing, food was great, hotel was clean and drinks were strong. BUT, 3 rooms from our party were robbed. One had $45 rolled into their cloths, robbed the second day we were there. Second, had $90 rolled in their cloths inside the suitcase stolen. Third, had lulu shorts stolen from their suitcase. So, if you decide to go to this hotel, I would suggest you take a lock with you for your suitcase. Management won't do anything unless there is a forced entry into the rooms or you have more than $5000 stolen.

  • Stayed: November 2011, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
8  Thank coho17
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 6 November 2011

We just returned from our week at the Riu Palace – we were there for our friends wedding. This is a lovely all inclusive and is very good value for money. It’s not super high end by any means but it is comfortable enough and was a great base for our group vacation – it had something for everyone.

PROS:
- Check in was quick and easy – our room was ready right away. The welcome drinks are a nice touch as well.
- Food was surprisingly good for an all inclusive – great selection of vegetables (raw and cooked), fruit and fish, making it possible to eat healthy all week. Buffets even had a selection of sushi; breakfast was always great. Had an amazing steak in the Steakhouse where the wedding reception was held.
- Tip: you can bring your own wine to dinner! There is a nearby liquor store, a 20 minute walk away and one right in Cabo San Lucas Marina
- Proximity to Cabo San Lucas – only a $12 cab ride to get into town or $3 / person if in a group
- You can get actual Caesars at the bar! And Mimosas made with orange juice and not tang (like in the DR…)
- Plenty of water bottles, pop, beer in the room fridge - restocked every day
- Perhaps it was the time of year but we were always able to get chairs and umbrellas at the quiet pool, no need to get up at 5am to secure your spot!
- The giant infinity pools are gorgeous! Water is a bit chilli though….
- The shows are actually quite good – I’m not usually a fan as they can be quite campy
- Access to the Riu Santa Fe where the nightlife is a bit more lively
- No problem at all with theft, felt safe the whole time

CONS:
- Inconsistent turndown service – missed 2 nights
- Air conditioner busted for 2 days – called down several times to enquire about when it was going to be fixed only to be told they would send someone over. They never did. After we went to the front desk we were shown a list of people who complained and we were number 15! Never mind that I had called about the ac early that day! Bottom line: they give you the run around, don’t fess up and only once confronted in person do you get the truth and never offered to make it up to us in any way
- Beds are ok but the pillows are just awful – like hard little rocks. This hotel could really benefit from offering a pillow menu as well as adding duvet comforters instead of just plain bed spread
- Overall room décor is in need of upgrading at this point
- You need to make actual restaurant reservations, you can’t just be spontaneous and show up
- The rooms do smell a bit musty and tend to be a bit damp which can be easily resolved by opening the patio door to let the breeze in and turning on the fan. But do bring a couple of scented candles or air freshener (you can always pick some up at the nearby Walmart)
- For reasons above, forego ac at night – there is a strong cool breeze so leave the patio door open and leave the fan on.
- Ceiling fan is quite noisy so you will need earplugs

MUST DO:
- Rent a car and go exploring – the cost is about $60 for the day (excl gas). The roads are easy to navigate and in one day we were able to go to Todos Santos (where Hotel California is located), Cabo San Lucas and San Jose Del Cabo. Note if driving to Todos Santos I recommend getting a jeep or SUV – lots of road work! Do not get a convertible!
- We were able to visit a couple of hotels in San Jose del Cabo, notably the delightful One & Only Palmilla for a drink, and found that we much preferred the vibe in San Jose
- If you get a chance on your drive stop by Chileno Bay – a public beach in the area between Cabo San Lucas and San Jose Del Cabo where you can actually swim.
- Visit Lover’s / Divorce Beach and the Arch – great way to spend the afternoon. The dive shop at the hotel arranged for our water taxi and even gave us a cooler so we could bring drinks over.

BEWARE:
- Everywhere you go someone will try to sell you something be it your tour rep or the many many vendors on the beach. A simple walk down our beach towards town had us harassed by every vendor on the beach be it for a water taxi, jet ski rental, excursion, time share, even marijuana! Even in Cabo San Lucas it’s hard to just take a peaceful walk around the marina without someone calling at you every 2 seconds! Just ignore them and whatever you do don’t engage with them
- Another sore spot – the annoying vendors that perch themselves right on the hotel beach and block your view.
- The airport is a shark tank – once you clear customs you are literally harassed at every angle for transportation and time shares. Do not buy anything from these people – I found that I actually had to be quite rude to get one of these guys off my back. Head straight for your tour operator once outside the airport.
- If you eat in the outdoor garden of the Japanese Restaurant on the resort wear bug repellent – there is a little pond where mosquitoes fester, my legs got bitten and the bites were itchy as hell!
- This goes without saying but do not drink the water from the tap in your room – your mini bar will be packed full of bottled water.
- You take your life into your own hands by taking a water taxi – a bit of a scary ride but not so bad in the end. Arrange your water taxi and any jet ski rentals through the dive shop of the resort – no need to pay more by going through your tour rep
- You can’t swim at the hotel beach – the surf is just too rough. To swim try Lover’s Beach, Medano Beach (in Cabo San Lucas) and Chileno Bay.

Overall I would love to return to Los Cabos – the area really is beautiful, you are free to roam and not confined to your resort and I felt very safe. Next time we’ll likely stay in San Jose – great choice of higher end hotels and more laid back vibe.

Room Tip: Rooms on the 4th floor are eye level to the palm trees so ocean view is a bit obstructed. Opt for ocean front rooms vs ocean view.
  • Stayed: November 2011, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
9  Thank TOFood-TravelChick
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 November 2011

The Riu Palace never disappoints! The service here is amazing! Everybody is so happy and friendly and willing to accommodate you right away. The Palace is an upgraded Riu property and definitely worth the extra cost. Beach was great, but they advise you not to swim in it due to the strong undertoe. Oh well, we did it anyway! Just be careful. The location of this resort is very close to downtown Cabo, a very short taxi ride away. You could walk to Medano beach from the resort, but it looks like a long walk. My favorite part of the resort was the huge open sportsbar which had a big balcony overlooking the indredible view of the arch rock formations. This Riu Palace is beautiful. I would definitely go back!

  • Stayed: October 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
4  Thank Luv_a_beach27
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
View more reviews