My husband and I stayed June 7th-14th for our 5th Wedding Anniversary. We booked an Ocean Front Jr Suite. This is our 2nd stay at a RIU Resort so we were obviously pleased with our first visit to a RIU. We were greeted with a refreshing drink and check in was fast and friendly. We booked an ocean front Jr Suite with a King size bed. Our room was ocean front with two full size beds pushed together. We realized pretty quickly the air conditioning didn't work so we called front desk and they sent a repairman to fix. Told us to wait for an hour for the room to cool off. We left room, went to dinner and came back and room was still not cool. When we called the front desk to inquire, they told us the air had not worked in 3 days and that we could not change rooms until the next day because they didn't have another to give us. We dealt with it until the next day when they changed our room. We requested something centrally located with a "real" King size bed and they honored our request. The view was beautiful in all directions. We were right above the disco and next to the all night bar but it was okay with us.
Rooms - nicely furnished, clean, provided coffee maker, and they replenished the drinks for the mini bar daily. Negatives - if you need/want a pillow top mattress you WILL NOT like these beds. The mosquito's were bad in the rooms, but we were prepared and brought an Off Mosquito Repellent which we turned on and also turned on the light in the bathroom which kept us protected. The rooms do smell a little musty, but it is expected with any tropical vacation and again we prepared for this by bringing a clip on air freshener which we attached to the AC vent. DO NOT use the faucet water for drinking or brushing your teeth. They provide bottled water for that so use it :-)
Food - typical of all inclusive resort. They try to appease all taste/cultures so the food on the buffets tends to be repetitive but enjoyable. They will prepare eggs to order, omelets, etc. If you like fresh fruit and vegetables you will enjoy. They also have a never ending bowl of very large shrimp! We ate at all 3 restaurants and found the buffet to be better than the themed restaurants. Staff was always friendly, attentive and if there was something you wanted but didn't see, all you had to do was ask and they would do their best to get it for you.
Pool - nice, big and well maintained. Had no problem finding a chair at the pool. The only disappointment was there was not an "adults only" pool at the resort so children were running around both pools. Towel cards were a hassle and they would only give you one towel which was not large enough to cover the length of the lounge chair. You will be charged for a towel card if you lose it or do not get your card back when you turn in your towel. With the exception of one pool service person (his name was Texas) we did not have very good luck with pool service even though we tipped, but weren't really bothered by it because we brought our own insulated cups and served ourselves. The pools are supervised by life guards all day long!
Beach area is nice. You cannot swim in the ocean unless you are an extremely strong swimmer. There were some body surfers but they were experienced athletic types who knew what they were doing. My husband is athletic and a good swimmer and he wouldn't get in the ocean. The vendors are annoying but if you say "no" they will leave you alone. The beach was difficult to walk on so there were no leisurely strolls. If you aren't used to it, the sand will tear up your feet.
Entertainment was okay, but not great. Best nights were the ones with audience participation. Shows start at 8:30 and are over by 10. They do a good job of keeping you active during the day with pool games, beach volley ball, ping pong etc. You have to pay to play pool but was probably because of it being a kid friendly resort and it was the only way to prevent kids from tearing things up. They did have a kids activity center if you wanted a day of real relaxation.
Tours - booked through Cabo Adventures because they were well respected group. We booked a 3 for 1 deal. Camel Ride, Snorkeling and Luxury Sunset Sailing. We were unable to go snorkeling because of the weather so they allowed us to change it out for the Dolphin Experience (they charged us an extra $40). Guides on all were great and DID NOT beg for tips. We always tip but we were nicely surprised by the fact that they didn't try to make you feel obligated like so many others have in the past. The only problem I had with any of them were pictures and price gouging. They tell you not to take pics on the camels and honestly they have a valid reason because riding the camels is difficult and you need both hands. At camel adventure they wanted $15 for each print or you could purchase a CD for all your pictures for $50. Dolphin Experience DOES NOT allow cameras and they charge $25 per picture or $159 for all on a CD and this is after paying $140 each for the encounter. We found it to be ridiculously over priced. Luxury sunset sailing was an adults only excursion and well worth the money. It was a sail boat with only 9 couples. It was great and they would take your pictures using your own camera. It was great and by far our favorite excursion.
Cabo San Lucas is a desert so there are no lush tropical rain forests. The city was very safe and we took a taxi to the marina several times while we were there and had no problem with anyone while we were walking around. It is however a little dirty and not an "upscale" area but was fun/interesting to hang out and walk around Marina and the town.
Overall, a good vacation and we would recommend to friends and family. But not to friends looking for a relaxing adults only atmosphere. Come prepared with sun screen (it's $35 a bottle at resort), Mosquito repellent and your own insulated cup and you will find contentment somewhere at this resort!
- Official Description (provided by the hotel):
- Located in the southern Baja California peninsula, 4.5 km/2.8 miles from Cabo San Lucas. 5-storey building. On the beachfront. Complimentary sun loungers on the beach. 32,000 m2 garden. 3.5 km/2.2 miles from downtown Cabo San Lucas. 40 km/25 miles from the airport. 500 m/1650 ft from a bus stop. Credit cards accepted: MasterCard, Visa, Diners, Discover ... more less
- Reservation Options:
- TripAdvisor is proud to partner with RIU Hotels and Resorts, Hotels.com, Expedia, TripOnline SA, Ebookers, Evoline ltd, 5viajes2012 S.L., HotelQuickly, Cancelon and getaroom.com so you can book your Hotel Riu Palace Cabo San Lucas reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
- Also Known As:
- Riu Palace Cabo San Lucas Hotel Cabo San Lucas
- Riu Palace Los Cabos
- Riu Cabo San Lucas
- Riu Los Cabos
- Hotel Riu Palace Cabo San Lucas Los Cabos, Mexico