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“Overpriced But Enjoyed Our Stay”

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Pueblo Bonito Pacifica Golf & Spa Resort
Ranked #17 of 70 Hotels in Cabo San Lucas
Certificate of Excellence
Los Angeles, California
Level Contributor
106 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 118 helpful votes
“Overpriced But Enjoyed Our Stay”
Reviewed 5 March 2014

This was my fourth trip to Cabo with my wife and the first time staying on the Pacific side. The resort is beautiful with well maintained grounds and a large swimming pool. Our room was surprising small, especially considering it was an upgrade to "a deluxe ocean view". There is not a sitting area and the times we got room service, it was difficult to find a place to put the tray down on. We were there for a week and found the dresser/closet a bit tight but it was adequate. Our room did not have a safe which was immediately corrected once we checked in.The sound proofing in the rooms was great and we never heard our neighbors.

The staff were very nice and the time share woman in the lobby was assertive but polite and finally backed off when I firmly told her we had no intention on buying in Cabo. The waiters at the pool were attentive and always smiling. We did tip everyone during the first round of drinks and then again at the end of the day.

One thing that annoyed me was I left a tip everyday for the maid, and one day realized that the room wasn't made up but the money was gone and figured out that the guy filling the refrigerator was taking her tip. I personally found our maid everyday and handed her the money and she was very appreciative.

The things that keep me from giving them a higher rating is the dining. The options are very limited with only two restaurants. The theme night buffets were TERRIBLE. The Asian night was lame and their idea of fried rice is white rice soaked in soy sauce. The Italian night was just as bad, too. Pescado, the Japanese restaurant, had very few items on the menu. The tempura was always super greasy. Most rolls were cream cheese filled with some fish, not my idea of Japanese cuisine. The parrot fish sashimi was great though and the waiter was always very nice. Siempre was inconsistent and while I would enjoy a component of the dish, there was another one that detracted from it. Like great sea bass that was perfectly cooked but then smothered in a bland ratatouille that made the skin soggy.

The frozen drinks at the pool were good ,like the Miami Vice or Pina Coladas. The vodka that they claimed to be Absolut always had a vanilla undertone that was not good for martinis or vodka tonics. When I mentioned this to Apollo at the bar at Siempre, he went back and made me another drink actually using Absolut and then it confirmed my suspicion that they were using something else and claiming it to be top shelf.

HIghlights were sitting on the balcony watching the whales breach or swim up the coast. There is also a lot of bird life to enjoy. Getting a private cabana on the beach is a must and worth every bit of the $40. Blanca waited on us a few times and was so nice and really worked hard. I enjoyed getting a chair by the jacuzzi as the glass enclosure kept it protected on the windy days and it was not as crowded as the rest of the pool. The chairs are packed in and people do reserve them early.

We had a great time but it was not five star. For the premium we paid, we could've stayed at another resort and upgraded to a deluxe suite. Adults only was a huge draw and wish there were more options in Cabo.

  • Stayed February 2014, travelled as a couple
    • Value
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    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank NOSNED
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
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Traveller tips help you choose the right room.   Room tips (1,080)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
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English first
Irvine, California
1 review
Reviewed 5 March 2014

We were married at this beautiful palace. A perfect place to relax close to the beach with excellent service by the entire staff from the Valets, Bellboys, Adrian, Paulo, and the girls in concierge, Denise in catering services, all the servers at Siempre, Sushi rest, and the Pool bar. Will be back for our anniversary!

Room Tip: •"Las suites en las esquinas son más grandes y soleadas"
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  • Stayed February 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank George S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Maple Grove, Minnesota
Level Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
Reviewed 4 March 2014

This beautiful hotel has a remote feel to it, even though you are surounded by people, food, and drink. The star of the show here is the incredible Pacific Ocean. No you can't swim in it, but you can revere it. The sound of the surf is always there, like a heartbeat.
The staff at Pacifica excel. Every one of them did everything they could to make our vacation memorable, and they all succeeded.
We loved our oceanfront room, with the powerful thunder of the Pacific waves always present. Just a few steps to the pools, the fish tacos, the beach and its incredible sunrise/sunset views.
We also thought the all inclusive plan was great. Complete satisfaction, without concern over the cost to spoil the fun, and no bills waiting when you get home. The option to visit the sister hotels was an added bonus. Don't miss the views from the Sky Pool at Sunset Beach.

The restaurants are great, and provide sufficient variety for a week stay.
Siempre provides perfect ambiance for the end of the day. Impressive food prepared and served with care. Unique drinks to encourage the mood. Skilled waiters like Manual, proficient, and eager to assist with just the right word to assist in espanol. Or Regulo, so smooth and charismatic, Or Cesar, so concerned with our satisfaction. Each greeted us by name, like old friends when we returned. Siempre means always, and we will always cherish our memories of Siempre.
Pescados is the Asian restaurant, where you can truly dine outside. Luis, our waiter, treated us like we were guests at his home. He guided us through the menu, but by then, we trusted him so completely, that we just asked him to order for us, and bring us his favorites. We were so pleased with everything. The outdoor setting, light background music, the ever present pounding of the Pacific, along with our wonderful meal, and special margaritas, made for a dining experience we will never forget.

Travelers can find many moods in Cabo, depending on where they look. For peace and tranquility combined with all the amenities you expect, try Pacifica.

  • Stayed February 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank DougP29
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nashville
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 4 March 2014 via mobile

After a few bumps when we checked in, Pacifica won our hearts. Stunning views, nice rooms and fabulous service from a staff that rose to the occasion in spectacular fashion after our initial disappointment. THEY made us want to plan a trip back sooner rather than later. Javier, Erika, Apolo (bar), Gregory (dinner service), Jonathan (pool bar), the amazing breakfast staff Frang, Alex and Heriberto, and the super fun activities staff Adriana, Gabriel and Edgar should all get raises :). Five stars and two thumbs up - we can't wait to come back.

Stayed February 2014, travelled as a couple
Helpful?
1 Thank Susannah H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
54 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
Reviewed 4 March 2014

If you truly love sandals and their service and amenities....you will be disappointed. First, ride from airport is 1 1/2 hours on shuttle ( pre arranged with our package). Property landscape beautiful but not ready to be an all inclusive. Only 2 restaurants on site ( one being a very small sushi restaurant) and a snack bar at the pool. Although you can take a free shuttle to sister properties for other restaurant choices it takes forever ( except Sunset Beach sister property ). Take a cab ( which we did to the Rose'). Worth the $16.00. No nightly entertainment which was not a big deal since we went to relax. Another big issue - Not enough chairs and umbrellas at the pool ( which is gorgeous ). Also, all inclusive liquor is VERY VERY limited. You will pay extra for top shelf liquor and any decent bottle of wine. They should have been totally ready to become an all inclusive before they advertised as one.

Room Tip: Rooms are all very small so be prepared. We stayed in room 1546 and it had a great view.
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  • Stayed February 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank shopper5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Smalltown, IN
Level Contributor
25 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 4 March 2014

Just returned from long weekend - well rested, well fed and all I have to say "Well Done!" It was a business trip with a lot of vacation written all over it. Rooms very nice - I think they all have an ocean view. The food was very, very good and large variety- especially for breakfast. Oh and the fish tacos and fries by the pool do not miss this for lunch. Get down early mark your chairs, grab a coffee at the restaurant and walk the beach. Everyone said the fishing was well worth it. You can see whales from the beach just hanging out. The staff kept checking with us and wanted to make certain we had everything we needed and if they could in any way. I do not think you would regret staying here. Close to town too. Must try Dirty Monkey whoop whoop....

  • Stayed February 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Susi W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Raleigh, North Carolina
Level Contributor
367 reviews
142 hotel reviews
common_n_hotel_reviews_1bd8 110 helpful votes
Reviewed 4 March 2014

First time staying at an all inclusive resort. This property is well maintained and the customer service is top notch. The food was great as well. Plenty of activities to do in the Cabo area and the staff will get you where you want to go. You are also able to use the ameneties at the Sunset next door with quick shuttle service. Rooms are modern and well kept. Well worth purchasing the wristband for unlimited food and drinks. You will get your money's worth going this route. Great stay...

  • Stayed February 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank ECU1987
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Pueblo Bonito Pacifica Golf & Spa Resort

Property: Pueblo Bonito Pacifica Golf & Spa Resort
Address: Cabo Pacifica s/n, Cabo San Lucas 23450, Mexico
Region: Mexico > Baja California > Baja California Sur > Los Cabos > Cabo San Lucas
Amenities:
Bar / Lounge Beach Beverage Selection Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#7 Family Hotel in Cabo San Lucas
#8 Top resorts Hotel in Cabo San Lucas
#11 Spa Hotel in Cabo San Lucas
#11 Romantic Hotel in Cabo San Lucas
#14 Luxury Hotel in Cabo San Lucas
#14 On the Beach Hotel in Cabo San Lucas
Price Range (Based on Average Rates): ££££
Hotel Class:4.5 star — Pueblo Bonito Pacifica Golf & Spa Resort 4.5*
Number of rooms: 154
Official Description (provided by the hotel):
The award-winning Pueblo Bonito Pacifica Resort & Spa is an enchanting oasis of natural beauty and relaxation, located on a 2.5 Mile stretch of pristine white beach on the Pacific Ocean, just one mile from lively downtown Cabo San Lucas. This boutique resort offers a deluxe all-inclusive plan providing gourmet a la carte dining, enhanced guest services and a wide range of amenities. Pacifica features five restaurants, five bars, two pools, an award-winning spa and luxurious accommodations in a calm, adults-only environment. Fashionably decorated guestrooms and suites include furnished patios and balconies with stunning views of the ocean and sunsets. One of the most exciting and recent additions at Pueblo Bonito Pacifica are, The Towers at Pacifica a new ultra-luxe resort-within-a-resort, offering 47 new exquisite guest rooms and suites. Also, a new oceanfront gym, and Península, a new beachfront restaurant and bar, featuring traditional Baja Cuisine and creative mixology. New enhanced services accompanied the expansion as well, such as pool butlers for poolside and beach service, and fantastic culinary experiences, such as the Hook & Cook activity. Designed for the sophisticated and discerning guest, Pueblo Bonito Pacifica has everything needed for a fun and relaxing vacation experience. ... more   less 
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Also Known As:
Pueblo Bonito Pacifica Hotel Cabo San Lucas
Pueblo Bonito Pacifica Resort And Spa
Pueblo Bonito Pacifica Holistic Retreat & Spa
Pueblo Bonito Pacifica Golf & Spa Resort Cabo San Lucas, Los Cabos, Mexico

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