We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

“An absolutely fabulous place!!”

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 9 more sites!
Sheraton Grand Los Cabos Hacienda del Mar
Ranked #28 of 71 Hotels in Cabo San Lucas
Certificate of Excellence
Philadelphia, Pennsylvania
Level Contributor
8 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
“An absolutely fabulous place!!”
5 of 5 bubbles Reviewed 13 February 2012

The bad:

* Having to reserve lounges at the pool with towels at 6am is troubling
* Some of the restaurants are way overpriced
* Cleaning crew was inconsistent and showed up later than ideal
* They charge for internet service
* Room took an extra hour to be ready upon arrival

The good:
* Location is spectacular
* Easy ride from airport and to Cabo
* Golf in the area is over-the-top good
* Weather is the best on the planet - 80 and sunny with no humidity and clouds for 7 days
* Rental car facility on property is a nice bonus
* Sundry store is well stocked
* Food is terrific
* Poolside service is fantastic
* Busy but didn't feel it - very intimate
* Pool area is one of the best anywhere - elevated views allow for awesome sun and sightlines and location right behind the beach makes you feel like you are on the beach
* Service was friendly and attentive just about everywhere

Bottom line? Our family loved the place so much that we've made arrangements to purchase a timeshare at the facility. Other than being a long flight from the East Coast, it's easy to see why Cabo and this resort attract such a wonderful following!

  • Stayed January 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank jkjchs
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Write a Review

1,652 reviews from our community

Traveller rating
    886
    483
    149
    87
    47
See reviews for
438
589
42
127
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (409)
Date | Rating
  • English first
  • French first
  • German first
  • Greek first
  • Italian first
  • Japanese first
  • Portuguese first
  • Spanish first
  • Any
English first
Phoenixville, Pennsylvania, United States
Level Contributor
44 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 bubbles Reviewed 11 February 2012

We just returned from 10 days at the Sheraton Hacienda. What a great surprise! We have stayed at some other resorts on the Corredor and had admired the Sheraton so decided to stay there this time. The hotel itself was immaculate and in a spectacular setting. Played both courses at Cabo del Sol which were breathtaking in spots. If you are in Cabo, even if you are not staying at the Sheraton you must make it a point to eat at their 5 star restaurant Pitahayas...the food is incredible. What made the stay most memorable for us was the superlative hospitality of the staff - there was always an "Hola" or "Buenos Dias" with a smile. I must send special thanks to Super Mario, Alfonso, Alverado and Marco at Pitahayas and Aracely, Deisy, Ana and Norman at Girasoles! They made us feel at home and very patiently endured my awful Spanish...

  • Stayed January 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Bryan H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RenatoMendoncaGM, General Manager at Sheraton Grand Los Cabos Hacienda del Mar, responded to this review, 12 February 2012
Dear Guest,

Thank you very for your time and writing about your experience.

We hope to see you back soon.

Regards,

Renato
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
New Hope
Level Contributor
33 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
5 of 5 bubbles Reviewed 7 February 2012

We recently returned from a wonderful weeks stay. Purchased one week time share at a local charity auction..had a one bedroom suite with a balcony with a sea view. It was amazing to actually see whales from our balcony. The staff actually seem to enjoy their jobs..everyone was pleasant and eager to help. Smiles everywhere!!!Sitting in a lounger,overlooking the ocean,enjoying Happy Hour..heaven !! We even attended the Time Share presentation which was mildly high pressure !You can decline to attend with no problem. I would suggest checking the secondary market before committing which is what I am doing. It really is a very special resort.

  • Stayed January 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank MWL
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NJ
Level Contributor
17 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 bubbles Reviewed 2 February 2012

Just came back from 4 days here. We had a great time and the facility is very, very nice. The town of Cabo is only a 12 minute drive away. We played both of the Cabo del Sol golf courses here at the hotel and they were fabulous. The pool areas are beautiful and not crowded. Overall, a very nice property. Service was excellent.

Room Tip: The suites are very large - really nice.
See more room tips
  • Stayed February 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank stefhef
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RenatoMendoncaGM, General Manager at Sheraton Grand Los Cabos Hacienda del Mar, responded to this review, 3 February 2012
Dear guest,

Thank you very much for your comments. The proximity with Cabo San Lucas makes our hotel a good choice if you are looking for enjoying the destination and also relax on the poolside and hotel facilities. We are very glad that you liked the Golf Courses, Weiskopf and Nicklaus definitely did a fantastic job on the project.

Hope to see you back soon in the near future.

Best regards,

Renato
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Moscow, Russia
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 bubbles Reviewed 2 February 2012

For those who would like to choose this destination hotel for your vacation or celebrating wedding i would definetly reccomend it, but there a thing that had happened to me- so i advise people take extra care of all their belongings and don't leave things in the room. Don't forget that you are travelling to Mexico, eventhough its an international brand Sheraton. Bad people can work everywhere. I just wanted to tell that one of our cellphones (iphone4) was exactly stollen from our room, because we didn't think that it is obligatory to put all your brlongings including cell phone into safe. Noone from the staff of the hotel did mention that it is necessary. So, after a week of our stay and hosekeeping visits twice a day, i found that our cell phone is not in the room( just after the morning cleaning) and i did exactly knew, that before housekeeper came it was in the room, because it was ringing. Finally i called people from staff, guest relations and security, they made up some investigation and the results were nothing. They just appologized that it was happened to me and that was all.

  • Stayed January 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Yelena D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Manalapan, New Jersey
Level Contributor
22 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
4 of 5 bubbles Reviewed 30 January 2012

What a wonderful week in Cabo! The Hacienda del Mar was luxurious and immaculate. The room we were in was quite spacious and provided magnificent views of the ocean. I would recommend it for adults; not too much to do for young children.

Room Tip: Corner Suites, ocean view are terrific!
See more room tips
  • Stayed January 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank momdad123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RenatoMendoncaGM, General Manager at Sheraton Grand Los Cabos Hacienda del Mar, responded to this review, 2 February 2012
Dear guest,

Thank you very much for your comments. Your feedback is very important to us.

Just for your information at the end of February we will be inaugurating our new kids club and incorporating additional entertainment in a special area Just for children.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Detroit, Michigan
Level Contributor
34 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
5 of 5 bubbles Reviewed 24 January 2012

The Sheraton is a beautiful property.  The grounds were well groomed and staff very friendly and attentive.  The rooms were spotless and nicely furnished.  Clientele seemed to be mostly retirees and middle aged couples during my stay.

We went to the vacation club presentation for the free breakfast and tour discounts.  The promised 75 min tour took 3hrs, but we got some decent discounts out of it.   

The beach is not really swimmable.  The water was dark and cold with very rough waves so I stayed mostly by the pool and jacuzzi. I'm a beach person and I normally prefer the beautiful clear calm turquoise waters and fine powdery white sand found in the Caribbean and eastern coast of Mexico like Cancun, Riviera maya, Playa del Carmen etc.   The Mexican pacific coast beaches in cities like Cabo and Puerto Vallarta don't have the same picturesque beauty which can be disappointing to the picky beach lover like me.  Of course I knew to what to expect from my research but I went anyway with an open mind as I always love to try new destinations.

We ate at most of the restaurants on site.  All meals and wait staff were excellent. Due to the secluded nature of the property there aren't other places in walking distance to eat unless you cab or shuttle it downtown for meals.  Either way you'll spend all your money at restaurants on site or on the cabs, shuttles or rental cars/gas going downtown for the cheaper food.  Shuttle is $10 round trip and a cab will run about $200 pesos each way to the marina.

Overall impression?   I most likely wont return to Cabo but I recommend the Sheraton if rates are fair and you do not necessarily care about location or beach quality.  Perfect for a lazy vacation as the resort has everything you need and you don't have to leave the property if you don't want to.  If you are young and like a more lively fun party atmosphere book elsewhere. 

  • Stayed January 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
6 Thank Serenity31
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RenatoMendoncaGM, General Manager at Sheraton Grand Los Cabos Hacienda del Mar, responded to this review, 2 February 2012
Dear guest,

Thank you very much for taking your time and doing such a detailed review. Your comments are important to us. Best regards, Renato.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hotels you might also like...
Also consider these accommodations in or near Cabo San Lucas
5.4 mi away
Tesoro Los Cabos
Tesoro Los Cabos
#62 of 116 in Los Cabos
3.5 of 5 bubbles 1,980 reviews
15.5 mi away
JW Marriott Los Cabos Beach Resort & Spa
JW Marriott Los Cabos Beach Reso...
#9 of 41 in San Jose del Cabo
4.5 of 5 bubbles 501 reviews
12.4 mi away
Posada Real Los Cabos
Posada Real Los Cabos
#24 of 41 in San Jose del Cabo
4.0 of 5 bubbles 1,200 reviews
Show Prices
Show Prices
Show Prices
4.2 mi away
Villa La Estancia
Villa La Estancia
#7 of 71 in Cabo San Lucas
4.5 of 5 bubbles 1,491 reviews
4.7 mi away
ME Cabo
ME Cabo
#13 of 71 in Cabo San Lucas
4.5 of 5 bubbles 692 reviews
4.8 mi away
Casa Dorada Los Cabos Resort & Spa
Show Prices
Show Prices
Show Prices

Been to Sheraton Grand Los Cabos Hacienda del Mar? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Sheraton Grand Los Cabos Hacienda del Mar

Property: Sheraton Grand Los Cabos Hacienda del Mar
Address: Corredor Turistico Km 10, Lote D | Cabo del Sol, Cabo San Lucas 23410, Mexico
Phone Number:
Region: Mexico > Baja California > Baja California Sur > Los Cabos > Cabo San Lucas
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#9 Business Hotel in Cabo San Lucas
#15 Top resorts Hotel in Cabo San Lucas
#20 Romantic Hotel in Cabo San Lucas
#20 Spa Hotel in Cabo San Lucas
#23 Family Hotel in Cabo San Lucas
#23 Luxury Hotel in Cabo San Lucas
#25 On the Beach Hotel in Cabo San Lucas
Price Range (Based on Average Rates): £££
Hotel Class:4.5 star — Sheraton Grand Los Cabos Hacienda del Mar 4.5*
Number of rooms: 270
Official Description (provided by the hotel):
With its cobblestone lanes, winding paths, quaint Placitas, fountains, restaurants, and shops, the Sheraton Grand Los Cabos, Hacienda del Mar captures the feel of Old Mexico. A full complement of guest services is offered on premises to satisfy the refined needs of both the meeting and leisure travelers. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com, Odigeo, TripOnline SA, Traveltool, S.L.U. and HotelQuickly so you can book your Sheraton Grand Los Cabos Hacienda del Mar reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Sheraton Hacienda Del Mar Hotel Cabo San Lucas
Sheraton Hacienda Del Mar Resort And Spa
Sheraton Cabo San Lucas
Cabo San Lucas Sheraton
Sheraton Grand Los Cabos Hacienda Del Mar Cabo San Lucas, Mexico

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing