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Villa del Arco Beach Resort & Spa Cabo San Lucas
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Reviews (2,933)
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Reviewed 25 August 2013

We had a good experience staying at the Villa del Arco Resort in Cabo. The staff did a great job in making us feel welcome. The pool and outdoor staff did a great job serving us:-) The maid service was wonderful. The room was very clean and modern. The food at the restaurants on the property was tasty, and reasonably priced. We had a small problem with Wifi connection and computer usage, and the Wifi service was pricey. Loved the location and the ability to access many services that were close by.

  • Stayed: August 2013, travelled with friends
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Thank CaliSally2013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
VDA-GM, General Manager at Villa del Arco Beach Resort & Spa Cabo San Lucas, responded to this reviewResponded 30 August 2013

Dear CaliSally2013,
We would like to thank you for your preference on choosing Villa Del Arco, we offer you our deepest apologies for the inconveniences you encountered during your stay with the WIFI service; your comments are highly appreciated as they assist us in our effort to improve our service.

We hope to have the opportunity to host you once again on your next visit to Cabo.

Sincerely,
Francisco J. Silva
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 24 August 2013

Villa del Arco offers the best in luxury and location. We see the same staff year after year, they really make us feel welcomed and have an amazing way with teenagers. Thank you Tania Ashby for all your help in the Concierge. We have stayed all over in Cabo but now will never go anywhere else.*** happy days***
By the way July is not too hot!

Room Tip: There are no 'bad' rooms they all have a view, but book early if you want a ground floor.
  • Stayed: July 2013, travelled with family
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Thank Jayne M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
VDA-GM, General Manager at Villa del Arco Beach Resort & Spa Cabo San Lucas, responded to this reviewResponded 29 August 2013

Dear Jayne M,
We're so glad you were able to spend a few days at Villa Del Arco this summer.We thank you for having shared you experience with others, and for let us know that you enjoyed your stay with us and also very happy to read that our staff provided you with exceptional service. We look forward to welcoming you once again and make your stay a memorable one.

Sincerely,

Francisco Silva
General Manager

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Reviewed 24 August 2013

This place was amazing. The location is great being right on the very swimmable Medina beach. I wouldn't stay around the arc due to the dangerous ocean and distance to downtown. You can walk down the beach to cool places to eat like the office. The room itself is great. With two kids, it's a must to have a suite-like room with a separate bedroom for adults - unless you're celibate. The patio was awesome with a full sized dining table to eat on as well as two very comfortable lounge chairs. If you have kids and/or just like hanging out on the patio at night, spring for a room with a decent view. Great place - I will stay here or on with one of it's two partners next door. Oh yeah, and the timeshare b.s. is worth the breakfast, but don't let them go over the time limit and don't be one of the idiots that actually considers buying one.

  • Stayed: May 2013, travelled with family
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Thank stickman5000
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
VDA-GM, General Manager at Villa del Arco Beach Resort & Spa Cabo San Lucas, responded to this reviewResponded 29 August 2013

Dear stickman5000,
Thanks for the time you spent writting your review. On behalf of everyone here at Villa Del Arco, I’d like to let you know what a pleasure it was to host you on your most recent visit. We hope you came away from this latest trip with a wealth of new memories.

Cordially
Francisco Silva
General Manager

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Reviewed 23 August 2013

My family of four took our first trip to Cabo and had a great time. We booked the one bedroom villa suite-European plan which was more than enough space, both inside and the patio. The property itself is beautiful, immaculately maintained, and right on a swimmable section of the beach. You can walk on the beach to the marina/downtown in 20-25 minutes, or stop at any number of casual restaurants/bars on the beach along the way. A cab ride to/from downtown is $7-8, plus tip. We stayed five days and did not get bored. There is plenty to do around the property. The pool is exceptional, as was the service from the entire staff from the front desk to the maids. We were a bit concerned about time share sales pressure based on previous reviews. We did get two or three calls to our room after checking in but did not respond and were left alone after the second day. However, there is a constant parade of time share sales people and potential buyers wandering around the property all day-every day. Not really sure why you would want a time share when you can pretty much just book a room whenever you want anyway-without the long term obligation.

Room Tip: I think any room other than a ground floor room will give you a nice view of both the pool and at least partial ocean.
  • Stayed: August 2013, travelled with family
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1  Thank Scott S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
VDA-GM, General Manager at Villa del Arco Beach Resort & Spa Cabo San Lucas, responded to this reviewResponded 24 August 2013

Dear Scott S :
Appreciate your kind words. We are happy to read that you and your family had a wonderful visit at Villa Del Arco; We apologize if you felt uncomfortable with the behavior of the people outside of our property, we trully hope to have the opportunity to host you once again in a near future.

Sincerely,
Francisco J. Silva
General Manager

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Reviewed 22 August 2013

Villa Del Arco is an absolutly georgeous resort! Misael Chan, guest services, goes above and beyond to make your stay at VDA the best ever! Take plenty of small bills, the staff loves tips in USDollars


Room Tip: Our suite was perfect, the view was Spectacular! The location of our suite couldn't have been more perfect!
  • Stayed: August 2013, travelled with family
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2  Thank Ann W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
VDA-GM, General Manager at Villa del Arco Beach Resort & Spa Cabo San Lucas, responded to this reviewResponded 23 August 2013

Dear Ann W,
We are glad to know that Misael Chan provided you with exceptional service and assisted in making your stay a pleasant one. We look forward to welcoming you once again on your future vacations.

Cordially,

Francisco J. Silva
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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