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“Great service and friendly staff”

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Villa del Arco Beach Resort & Spa
Ranked #9 of 71 Hotels in Cabo San Lucas
Certificate of Excellence
GreenLeadersSilver level
Auckland Region, New Zealand
Level Contributor
23 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
“Great service and friendly staff”
5 of 5 bubbles Reviewed 26 May 2014

We were there for a wedding and were amazed at the place. It's a beautiful resort right on the beach with a 10 minute walk to the Marina and the center of town.
The staff were friendly and helpful and the place was always super clean in the morning, even after people drinking all day by the pool. The staff seem to look out for drunk people and you never really see them around.
We had the all inclusive deal for 4 days, which for us was absolutely amazing!! All inclusive food and cocktails/local beer/wine. The cocktails are delicious and food at El Patron is the best in my opinion.
A great atmosphere for adults and kids alike.
We stayed in a one bedroom suite which had a kitchen and laundry which was fabulous even though we didn't cook at all, we certainly used the laundry after travelling for 2 weeks first.

  • Stayed May 2014, travelled as a couple
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Review collected in partnership with this hotel

Helpful?
2 Thank irjolee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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2,550 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (736)
Date | Rating
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English first
Huntington Beach, California
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 bubbles Reviewed 26 May 2014

A great resort in Cabo San Lucas. The facility is first class and the staff is very friendly and accommodating. It is walking distance to down town Cabo San Lucas. The property has several eateries, a world class pool, great spa and gym.

Room Tip: Towers two and three have frontal views of the beach.
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  • Stayed May 2014, travelled with family
    • Value
    • Location
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    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
2 Thank Trojan99
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hot Springs, Arkansas
Level Contributor
97 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
5 of 5 bubbles Reviewed 26 May 2014

Not only is Villa del Arco our favorite resort and destination since our first Cabo visit in 2007, the people who work there make every stay an exceptionally memorable experience! Gated and combined with sister properties Villa del Palmar and Estancia, there are really good dining options on site as well as being close enough to walk, which we feel safer doing than back home in Arkansas, to many great restaurants downtown and on Medano Beach. The view of Lands End from all three properties is wonderful--and so relaxing for the week. Often warmly greeted with "Welcome home" by Mariano, our favorite bell hop who helps in so many ways with taxis and/or storing our luggage and groceries to get to our unit as quickly as possible, we feel like Villa del Arco is our home-away-from home. Our Elite concierge, Vicky Velardes, is our "go-to" person who takes care of all of our needs and reservations so efficiently all week (even when we had 15 people at a family reunion there).
We thoroughly enjoy time spent at the lovely Desert Spa with all the amenities and friendly folks there including Juan Valladues, Paty, and Blanca. Front-desk folks who have helped care for our needs are Enrique, Gabi, and Miguel Rodriguez: they believe in taking care of their guests.
Last but not least, Fernando Azcona, Jr., represents the very best Universal Vacation Club has to offer--always friendly, knowledgable, and willing to problem-solve every member's customer care need. He has helped us immeasurably in understanding how to maximize our timeshare purchase over the years, and we likely would not have upgraded without his expertise and the trust we have in this honorable and conscientious man. After ten visits, my husband and I consider these folks part of our extended family and always look forward to seeing them each visit. Absolutely exceptional customer service!

  • Stayed January 2014, travelled with friends
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Helpful?
1 Thank 45Sandi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Murfreesboro, Tennessee
Level Contributor
28 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 bubbles Reviewed 26 May 2014

I first visited Villa del Arco 7 years ago and keep returning every year! It is absolute paradise. The accommodations are great, the view is spectacular, the staff caters to your every need and I love, love, love everything about it. The food is delicious and such a variety of restaurants; the margaritas are not watered down at all; the pool is pristine and the music is well chosen. I keep thinking I should go someplace different, but then I remember that beautiful view, the kindness and pampering I get while there (yes, I get TWO massages while I am there and the spa is the best ever). When I'm at work I just keep thinking about my next trip to Cabo and it brings a smile to my face. Villa del Arco is happiness defined! If you haven't been, you must book a trip. You will be so grateful that you did. Oh, and did I mention that CABO is only 15 minutes way. You can walk there or take a cab and party, shop, dine, visit the marina, go on sunset cruises, swim with dolphins, see the whales.....there is no end to the fun and adventure or relaxation at Villa del Arco.

Room Tip: There are no bad rooms -- at least not in the 7 years I have stayed there. I go with my girlfriends...
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  • Stayed May 2014, travelled with friends
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Helpful?
2 Thank Debbie H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Seattle, Washington
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 25 May 2014

Once again our stay at Villa Del Arco was terrific. 6th yr in a row, did 3 days of all inclusive (highly recommend), and is the creme of the crop when it comes to Cabo resorts. The hotel is spotless, literally spotless, and service is terrific. We'll see you again next year.

  • Stayed May 2014, travelled with family
    • Value
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Helpful?
1 Thank mike123452014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Riverside, California
Level Contributor
15 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 bubbles Reviewed 24 May 2014

This resort is beautiful and close to town...about15-20 minute walk on the beach. I read reviews about how if you purchase an all inclusive that it's a pain as you have to sign every time you wanted a drink....we'll let me tell you that all you have to do is to keep a tab open and sign it when you leave. Some people do not have all inclusive as it's a timeshare resort so you can choose to stay here and run to Wal Mart or Costco and get food and drinks if you want to save some money and not go all inclusive. Room has full kitchen with fridge and microwave. After 10:30pm....resort is dead and must head to Cabo for nightlife. It's a great place for families' couples and friends.

Room Tip: You can upgrade your room when you get there and they will try to get you to pay $150 per night more...
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  • Stayed May 2014, travelled with friends
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Helpful?
1 Thank Yc7734
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dallas, Texas
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 20 May 2014

We had a group of 14 family members traveling together! (we had 3 two bedroom units) Family was a little frazzled at first trying to check in, but staff handled everything in stride and with grace. We had been told by Resortcom that Villa del Arco had 3 BBQ Grills on site! We found out that this information was not accurate! Denise, Manager of Signature Service was kind enough to arrange for a gas grill to be brought to one of our units and we enjoyed a wonderful Beef Tenderloin, with all of the trimmings! It would have been very easy and understandable for the Resort to simply apologize for the misinformation, so we were very pleased with the result! We enjoyed the spa, several of the on site restaurants and the swimming pool!

Costco and Walmart are close by, downtown is a 20 minute walk, and the view from the resort is incredible. When traveling with such a large group, communication with staff is important! I've stayed at several Villa locations and find the professionalism and level of service at Villa del Arco to be exceptional!

Room Tip: All of the rooms have wonderful views! I like the higher floors as they seem quieter!
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  • Stayed May 2014, travelled with family
    • Value
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Helpful?
3 Thank Flamingosatwork
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Villa del Arco Beach Resort & Spa

Property: Villa del Arco Beach Resort & Spa
Address: Km. 0.5 Camino Viejo a San Jose, Cabo San Lucas 23450, Mexico
Region: Mexico > Baja California > Baja California Sur > Los Cabos > Cabo San Lucas
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Family Hotel in Cabo San Lucas
#5 Business Hotel in Cabo San Lucas
#6 Romantic Hotel in Cabo San Lucas
#6 Luxury Hotel in Cabo San Lucas
#6 On the Beach Hotel in Cabo San Lucas
#6 Spa Hotel in Cabo San Lucas
Price Range (Based on Average Rates): £££
Hotel Class:4 star — Villa del Arco Beach Resort & Spa 4*
Number of rooms: 222
Official Description (provided by the hotel):
Create magical memories the minute you walk into Villa del Arco Beach Resort & Spa in Cabo San Lucas, an idyllic and delightful retreat, where the staff is committed to ensuring you get the best of the 3 Rs: relaxation, recreation and romance. This sophisticated five-star, all-suite property, often referred by past guests as calming, beautiful and comfortable, offers secluded stretches of beach where you can shut out the world and relish in the surroundings. Our comfortable, yet luxurious suites feature unbeatable views of sand and sea, including the exotic El Arco rock formation, the official symbol of Los Cabos. ... more   less 
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Also Known As:
Villa Del Arco Hotel Cabo San Lucas
Hotel Del Arco
Del Arco Hotel
Villa Del Arco Cabo San Lucas
Villa Del Arco Beach Resort & Spa Cabo San Lucas, Los Cabos, Mexico

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