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“Great value as a timeshare guest”

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Villa del Arco Beach Resort & Spa Cabo San Lucas
Ranked #10 of 71 Hotels in Cabo San Lucas
Certificate of Excellence
GreenLeadersSilver level
Reviewed 3 February 2009

We booked through members as their guests, and saved a huge amount of money over the prices advertised. I would watch Craigslist for someone offering the Villa del Arco for the week. The property is perfect. Also, if you are there as a Member Guest you will NOT get moved to Villa del Palmar (it's not allowed). There were four of us, and we stayed in a two bedroom suite with three baths, a full kitchen, a kitchenette, jacuzzi tub, and two balconies. The living area between the two rooms was perfect, because we could have privacty easily... but also be together when we wanted to. A third couple could have slept in the Murphy Bed in the living room. Our rooms were overlooking the beach and riverbed towards downtown Cabo... it was a great view to wake up to, and the night lights were awesome. There was always something to watch. Checking in was a bit irritating (the supervisor was RUDE), but everything else was fine. The pool was delightful, although it's only four feet deep (or less). There are three jacuzzi areas that are large and welcoming. There are absolutely NO activities around the pool... no bingo, no games, no loud music. VERY PEACEFUL! The typical chair saving happens, but oh well, that's all part of the Mexico experience. The beach in front of the hotel is wonderful, and we enjoyed swimming there. We had breakfast twice at Perla's buffett, and although pricey it was very good. The drinks around the bar and pool are good... and the service is fun and quick. We had our own rental car, and chose to park ourself. The front door "boys" didn't like it, but they were always nice about it. We did their time share presentation, and by setting the timer on our watch got out of there in LESS than two hours. Amazing. We got a bunch of free tours for our time... The maids are terrific, the grounds are well kept, and it was a great experience. Have fun!

  • Stayed: January 2009, travelled with friends
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5  Thank TruckMom
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
fun2talk2u2, General Manager at Villa del Arco Beach Resort & Spa Cabo San Lucas, responded to this reviewResponded 10 February 2009

Dear TruckMom,
I was delighted to read your nice review.
It's great fun to see guest having fun in Cabo but also in our installations. I guess that's all about, to have a memorable vacation.
Hope to greeting you soon I remain.
Cordially,
Jean Louis

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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2,587 - 2,593 of 2,808 reviews

Reviewed 29 January 2009

This hotel is BEAUTIFUL! we stayed in a 2 bdrm. last year and already booked to go back this year. the weather is great. before booking through a major online vendor though I would recommend a timeshare network since this hotel offers timeshares. www.myresortnetwork.com or other sites have prices that were less than HALF of the internet prices. this resort is so close to the downtown area and it has a 3 story gorgeous spa. def. cannot wait to go back!!!

  • Stayed: October 2008, travelled with family
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4  Thank jaci336
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
fun2talk2u2, General Manager at Villa del Arco Beach Resort & Spa Cabo San Lucas, responded to this reviewResponded 6 February 2009

Thank you very much for posting your comments in this fantastic Tripadvisor tool.
We allways have great fun pampering our guest in this gorgeous resort.
Looking very much forward greeting you here at Villa del Arco again.
Cordially,
Jean Louis

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Reviewed 11 January 2009

Booked our vaca online at a great deal, $110 per night/person all inclusive. Let me tell you something, this resort had mostly non all inclusive guests and if that is the route you are going, forget it. When AI you still sign a bill every meal/drink and our bill would have totallede about $1500 USD after our 1 week stay. Bad service, but not terrible. FInd a good waiter give him a few bucks and they keep your drinks full.

FOOD:
I found the food excellent but am a brave eater. Excellent fish at the restaurant but limited selection. My gf on the other hand did not enjoy the food but did not starve.

ROOM:
Absolutely georgeous rooms with all of them having a good view. Beuatifully marbled washrooms (2 of them) and suite style rooms. Georgeous.

Service:
Fina a good waiter and stick to him. Had a couple waiters add tips on to our bill. Matter was resolved eventually but very frustrating.

LOCATION:
Great location, nice area. Healthy walk to town, great view of del arco.

NIghtlife:
Quiet relaxing resort. No entertainment staff to speak of.

MUST DO IN CABO:
Go spend some time at lovers beach, you can get a cheap tour of the area on a water taxi and the beach itself is stunning.

OVERALL:
UNless your made of $ you must go all inclusive

Stayed: March 2008
6  Thank CANADANICK555
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 10 January 2009

This was our 2nd trip to this hotel - one last February with just the two of us, and for this one we took our 22 and 24 year old daughters on vacation to spend some quality time. We had a fantastic time - best trip ever!

Beware of the vultures at the airport - --don't make eye contact, know how to say, "No gracias!" and don't believe a word. This is their living and they are good at making you feel like you must listen to them in order to get your arranged transportion. NOT TRUE! Keep walking and your ride will be waiting outside those automatic doors! It's about a 45 minute ride to the resort from the airport, so leave enough time when you arrange your return trip.

Hotel staff was friendly and helpful. Very clean accomodations and employees work constantly to keep it that way. I've read other reviews and want to clarify that the daily tip added to the bill is for those workers that don't get regular tips--those workers you never see and work behind the scenes to make your stay pleasant -i.e. the garden crew, the pool activitiy people, the laundry crew, etc. We gladly paid the extra as our appreciation since it was their efforts that really made our stay enjoyable. We tipped the maid separately, and the wait staff as needed. Keep in mind that tipping doesn't have to be what your are used to in the states. They make $5 for an entire day, so a 15% gratuity is not necessary for them to be very appreciative and attentive.

We arrived late and checked into our reserved studio. Next day we requested an upgrade and UVC walked us right over and the front desk let us look at a couple of room options which we promptly accepted a beautiful 1 br suite overlooking the bay. It matters when you check in on what is available for upgrades as a gold member. I'd recommend not checking in on a Saturday if you are looking for that option.

First trip we did the all-inclusive meal plan, which was great to not have to worry about anything. This one, with the 4 of us, we were more economical and took the bus (which you catch near the front gate) to WalMart for 70 cents each and did all our shopping for breakfast, lunch and dinner items. A cab ride back for $7 was well worth it. We only ate out 3 times, and only once at the resort for their Mexican Fiesta buffet, which was terrific. It's a short 10 minute to downtown, the shopping mall, and all the little shops with local vendors trying to make a living. We needed groceries mid-week and shopped at a downtown market and caught the bus back to the resort right in front of the mall.

We parasailed and kayaked to Sunset Beach. The rest of the time we lounged by the pool (never a problem getting a seat!) and played family games. I had brought a portable DVD player and movies and we were able to plug the video cords right into the main TV and wound down our evening with a good movie.

We'll definitely go back!

  • Stayed: December 2008, travelled with family
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7  Thank dilymavis
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 January 2009

We had a quick getaway here just before Christmas. Our unit was huge with two bathrooms, a kitchen, washer/dryer and large balcony. The Murphy bed in the living room was very comfortable. The staff was very courteous. The pool was fun and the beach was beautiful!
We will return soon. The only thing we will do differently will be to book the ground transportation from the airport to the hotel through the hotel. Getting a taxi in the Cabo airport was hard due to the extreme pressure from the timeshare salespeople.

Stayed: December 2008
7  Thank mwtraveler20
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 23 December 2008

This was our (myself, wife and daughter) first trip to Cabo. Our previous travel experience has been multiple Caribbean cruises (prior Mexican stops in Cozumel and Costa Maya), Jamaica, Puerto Rico, multiple trips through Europe (England, France, Germany, Austria, Italy – close to 20 times), Eastern United States (multiple trips New York to Key West and throughout Florida), and Asia (2).
First of all, try to arrange transfers through the hotel or travel agent. A one way taxi ride cost us $80 US not including tip. Our first impression of Villa del Arco was quite impressive. The lobby was nice and spacious with marble floors, flowers, and floral scents throughout. We arrived around 1230 pm and check in was uneventful, however, we were unable to go to our rooms because the rooms aren’t ready till 400 pm. Right after checking in, the concierge pulled us to the side and started telling us about the resort, the amenities, and different events/tours available. This quickly turned into a spiel about time share and reserving a slot (1 ½ hrs)– throwing extras such as a free breakfast, glass bottom boat ride, and the gold card which entitles you to discounts at the resort and different restaurants. We placed the refundable deposit of 200 pesos down with the intention of not purchasing a time share. After the short introduction we went by the pool and ordered some lunch at the buccaneer restaurant. With the gold card we received a discount.
After 400 pm our room was finally ready. When we were taken to our room it had only 1 bed, which we had to change letting them know that we booked a room with two beds. This was actually a blessing in disguise. The original room (a corner room) had a horrible view – facing other rooms with no view of the ocean or even pool. The second room was much better; it had a nice view of the pool, ocean, and land’s end. The room was nice with two beds, a TV, spacious bathroom with a shower/tub, and balcony. From here the resort went downhill. Waking up the next morning my wife and I were aching. The beds were horrible. I think sleeping on the tile floors would be softer. I could not get a good night’s sleep. We were up constantly – tossing and turning trying to get comfortable.
The beach was nice. The water does drop off quite rapidly but the undertow didn’t seem too bad. If you want a more secluded beach, take a water taxi or glass bottom boat to land’s end. You will get a short tour and see the arch, seals, and will drop you off at lover’s beach. This can be crowded so take the short walk to the Pacific side to divorce beach. It is a lot quieter and not many people. Be careful about the waters – it is quite rough. If you do go out there, there are no bathrooms. There was somebody selling water and drinks – not sure how much but we brought our own. Wear your bathing suit – you can swim and snorkel on the lover’s side. We told to glass bottom boat pilot to come back in two hours – I wish I told him 5 or 6. This was the best part of the whole trip – very relaxing.
We took a taxi into town ($7 US one way). Walking is very feasible only about a 20 minute walk. While in town we were constantly bombarded with time share presentations – this got quite annoying. After the next day of again being attacked by sales people wanting to show their resorts we decided not to go to our presentation at the resort. We knew this would cost us 200 pesos, but it was worth it. We just wanted to relax. Well, even though the pool was very pretty, the lounge chairs were quite uncomfortable. They were iron with very thin cushions which didn’t do much to cushion the chair. Ordering from the buccaneer cost us an additional 40% due to cancelling the time share presentation. Also, if you don’t turn in the gold card, they will charge you $100 US. If you don’t turn in the pool towel card, it cost $25 for each card not turned in. It costs an additional 15% at the resort store without the card. I would be able to accept the uncomfortable beds and lounge chairs, but what gets aggravating is the nickel and diming you to death. This compounded by the constant time share proposals and “almost free” items in the street (the latter two are not the resorts fault) gets very irritating.
The town is very nice with a beautiful mall and marina. For a better price on items, venture further into town through the different streets and shop around. The restaurants seem to mainly want to serve steak, lobster, or sushi. Not much Mexican cuisine offered – except on the streets. There is one restaurant we went to twice with lots of Mexican dishes. This was Los Deseos – it was at the marina by the mall next to the new Cartier store being built.
If I had to do this all over again, I would of taken a cruise instead. Cabo is an over rated town – which is way overpriced. The resort, even though it looked beautiful, was very disappointing. This might sound self centered, but you would expect the staff to speak better English. I realize that we were in Mexico, but the guests there were mainly English speaking.

  • Stayed: December 2008, travelled with family
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8  Thank Mislanddweller
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 10 December 2008

We stayed 5 nights at the Villa Del Arco as paying guests, non inclusive during the first week of December. The resort looks huge when you first arrive but it is 3 resorts joined together. The Lobby was gorgeous and very inviting, with huge bouquets of fresh flowers. Check in was quick and efficient, but they did direct us to the inevitable concierge who was very helpful in orientating us to the resort and answered alot of questions about transportation options. Before we knew it we were marked down to attend a time share presentation the next morning. Smooth. We decided later not to go and forfeited 200 pesos table reservation deposit required for the "free breakfast."
Our deluxe room had just a mini bar fridge and 2-burner stove. The room was quite big, tiled throughout and a decent balcony overlooking the garden and pool. The king bed was firm but comfortable, pillows were plump and there were extras in the closet. The bathroom was quite large with a tub and shower.
When we opened up the door to the TV cabinet, it fell off the hinge. When I closed the drapes later that evening the pull rod came right off. When we went to bed we were disturbed by the constant whooshing noise of the mini fridge. The only way to disquise it was to turn the AC on. Other than those minor things the suite was very comfortable.
The hotel grounds were lovely and very well maintained. Alot of staff were around cleaning and sweeping. The pool was two levels with 2 hot tubs and a kids section. The pirate ship restaurant "Buccanero" was a nice feature. The Japanese and Mediterranean restaurants were adjacent to the pool and lounge with wonderful views of Land's End and Cabo. The beach was easy to get to with plenty of chairs and umbrellas. At the seashore the waves were somewhat intimidating and there was a quick drop off. Red flags were up but a few people were swimming anyway. Beach vendors trudged by with their wares but they were not too intrusive.
The hotel is about a mile away from the center of Cabo San Lucas and it's easy to catch a "Collectivo," a small white school bus that will take you to Walmart and onward into town for 7 pesos, about 70 cents.
I was very comfortable at this resort with its easy access and convenient lay out. I dislike alot of walking. Guests can freely enjoy the ammenities of the other 2 Villas. There's even a San Fransisco-style trolley that drops you off at their mini market near the Villa Del Palmar.

  • Stayed: December 2008, travelled as a couple
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4  Thank nessnut
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
fun2talk2u2, General Manager at Villa del Arco Beach Resort & Spa Cabo San Lucas, responded to this reviewResponded 13 December 2008

Thank you for sharing your comments with us.
We have truly enjoyed your stay at Villa del Arco but have also fixed these little things that make the difference even while on vacation.
Once again thanks for the input as it's higly appreciated.
Wishing you good health and Season Greetings.
May year 2009 bring for all of us lots of prosperity and happy moments.
Cordially,
Jean Louis

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Additional Information about Villa del Arco Beach Resort & Spa Cabo San Lucas

Address: Camino Viejo a San Jose Cabo San Lucas, Cabo San Lucas 23450, Mexico
Region: Mexico > Baja California > Baja California Sur > Los Cabos > Cabo San Lucas
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Family Hotel in Cabo San Lucas
#5 Business Hotel in Cabo San Lucas
#6 Romantic Hotel in Cabo San Lucas
#7 Spa Hotel in Cabo San Lucas
#7 Luxury Hotel in Cabo San Lucas
#7 On the Beach Hotel in Cabo San Lucas
Price Range: £193 - £537 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Villa del Arco Beach Resort & Spa Cabo San Lucas 4*
Number of rooms: 222
Official Description (provided by the hotel):
Create magical memories the minute you walk into Villa del Arco Beach Resort & Spa in Cabo San Lucas, an idyllic and delightful retreat, where the staff is committed to ensuring you get the best of the 3 Rs: relaxation, recreation and romance. This sophisticated five-star, all-suite property, often referred by past guests as calming, beautiful and comfortable, offers secluded stretches of beach where you can shut out the world and relish in the surroundings. Our comfortable, yet luxurious suites feature unbeatable views of sand and sea, including the exotic El Arco rock formation, the official symbol of Los Cabos. ... more   less 
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Also Known As:
Villa Del Arco Hotel Cabo San Lucas
Hotel Del Arco
Del Arco Hotel
Villa Del Arco Cabo San Lucas
Villa Del Arco Beach Resort & Spa Cabo San Lucas Los Cabos, Mexico

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