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“We'd go back in a heartbeat!”

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Villa del Arco Beach Resort & Spa Cabo San Lucas
Ranked #9 of 70 Hotels in Cabo San Lucas
Certificate of Excellence
GreenLeadersSilver level
Reviewed 30 January 2010

We just returned from 8 days in Cabo at the Villa del Arco. We loved every moment...the room was fabulous ~ 950 sq feet of luxury accommadations. The poolside chairs are cushioned and plush, with chairs available for all..the beach area is so clean and well kept. WE loved sitting at the tables overlooking the water, the harbour and it's activites. Cruise ships came and went daily! The staff were so helpful and use of the 2 other resorts next door made for interesting visits to a variety of restaurants.
We loved walking the beach and had lunch at the outdoor cafes going into town.
A special thank you to Raymondo who served us so well! We appreciated your excellent pool and beach side service!
Hope to see you again, soon!

  • Stayed: January 2010, travelled as a couple
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Thank jovan55
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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2,461 - 2,467 of 2,735 reviews

Reviewed 26 January 2010

Had a great time, though be careful of the Gold Card Program. Luckily I read up on it before I went so I didn't have to deal with the pressure sales. Nice pool, friendly staff. I'll go back.

  • Stayed: January 2010, travelled with family
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1  Thank Ramiussss
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 22 January 2010

or a week in paradise this how we feel about our recent stay at Villa del Arco..
For the second consecutive year, we booked a one BR apt facing the sea of Cortez at this beautiful and well maintained resort.The apt was huge with 3 patio doors , 2 full bathrooms , a complete kitchen and extremely clean.. The view is hard to beat and we loved spending time on the immense balcony .
Besides the location, what makes this resort so appealing is the staff: always smiling , very friendly and very attentive to our needs.
The SPA is stunning . We have been going to spas all over the world and ,I must say , it is one of the most beautiful with extremely competent and professional staff. .This year, I splurged and had 3 treatments including the baja package and all of them were heavently.
Although we prepared most of our meals, we ate at La Perla and had room service , both of them first class.
We are seriously considering coming back next January, it makes such a rejuvenating pause after the rush of the holidays
SOGA

Stayed: January 2010, travelled as a couple
1  Thank SOGA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 20 January 2010

Nov. 27th - Dec.4th
Well to start off this was our Honeymoon, the resort was so beautiful!! The staff was sooo overly friendly and polite right down to seeing a Maid/Housekeeper in the hall! I had never been to Cabo before my husband had been there once 12 years prior at age 16. We did the all inclusive and had never done that before anywhere. The food we ate was amazing. We ate lunch at the Bucanero Ship all but 1 day it was soo good and every single waiter was amazing!! Actually the first thing we did after checking into our room was go sit on the ship and had something to eat.. We both could have spent all our days just hanging around the pool and the Bucanero. I honestly can not say enough about the staff there!! They said hello to us everyday called us by name, even while eating lunch there a couple Days they took our towel card, got our towels and sat them out on chairs by the pool for us. SERIOUSLY AMAZING!! Juan you are awesome!! Esteban!! Too!! Oh and the only Gal there I can not for the life of me remember her name!! Thanks for making our trip the best it could be!! We can not wait to return! We went without kids but cant wait to bring them!! They are ages 6 and 3 and would have a blast!!

  • Stayed: November 2009, travelled as a couple
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2  Thank jenny8140
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 18 January 2010

We just arrived back from Villa Del Arco and it was absolutely amazing! The grounds were kept up very well and the atmosphere was relaxing and most of all... amazing views! If you are looking for a loud atmosphere... this is not your place. We really enjoyed our stay. You can either walk to town (15 minutes) or take a taxi for $2/per person one way - not bad! It is close enough to town but then again far enough away to enjoy the peace and tranquility of the ocean. The only thing that was negative, but we were fine with it, was that it took a while to get hot water in our shower and the beds/pillows were very hard - not comfy at all unless you like rock hard. Take the trolley over to the Palmar and eat at the deli - we had the bagels with cream cheese every morning and I'm now having withdrawals! Yummy. They also have a little market, shopping area and ice cream shop over there - the deli also had internet service for $5/30 minutes. The trolly is quick and convenient! We were never approached to buy a timeshare so we must have just been lucky. The lobby smells awesome and the pool area is spectacular (all in one area... not all spread out and hard to get around). The maid service was okay... nothing good and nothing bad. We were a group of 30 somethings and loved this place. I like to relax but rip it up at night... this place was perfect! Feel free to e-mail me with any questions that you have!

Note: Do not buy a calling card before you go to Mexico... I recommend that you just get one when you get there. The Villa Del Arco only accepts cards that are purchased at their hotel and they are reasonable. Better yet - take a cab to the Happy Ending bar in town and they have free phone calls and free internet (no calling cards needed - just dial direct)... and they had 2 beers and 2 tequila shots for $5.50! Nice and quiet place to relax.

We also used www.insideloscabos.com to book our round trip shuttle to and from the airport. It was $170 roundtrip for 8 of us... very good deal. The vans were nice and David our driver had beer waiting for us in the van when we arrived... he also had us hook up our iPod to play as we drove to our hotel. For an extra $20 he stopped at Mega Mart so we could pick up bottled water and other necessities for the week (can came in with us to show us around and help us with our purchases)... well worth it. He also brought us to a little shop where they sold cheap (but great) Tequila. The company will hold out a sign for you when you arrive at the airport (and you can create it and e-mail it to him so it can be funny, romantic, etc). David also have beer and one red bull (upon request) on our return shuttle home. Ha! This company was very accomodating with us. I would recommend.

  • Stayed: January 2010, travelled as a couple
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2  Thank travelbugger01
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 10 January 2010

Our family of eight just returned from a wonderful Christmas vacation at the Villa del Arco resort in Cabo. While the entire staff worked together to make our visit a great experience, we’d like to shout out appreciation for Juan Alvarez, a waiter stationed at the Bucanero. Juan provided excellent customer service throughout our 10-day holiday. He not only knew our entire family by name, but he also knew which food and drink items everyone preferred. Every day that he worked the beach, he took great care of us. Delivering food and drinks through the sand is hard work, but Juan did so with a smile and many kinds word. Juan’s strong work ethic and terrific attitude provide great value to your resort.

We had a wonderful holiday stay at the Villa del Arco and will definitely return with hopes that the resort management works to retain excellent staff members, such as Juan.

Feliz Año Nuevo!

  • Stayed: December 2009, travelled with family
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2  Thank picara79
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Villa-del-Palmar-GM, General Manager at Villa del Arco Beach Resort & Spa Cabo San Lucas, responded to this reviewResponded 23 January 2010

Dear Guest, thank you very much for choosing our Resort for your past vacation in Los Cabos and for taking the time to write this review. We appreciate your comments regarding one of the members of our Staff, as our main commitment is to fulfill the expectations our our guests. We already passed your comments to Juan and his supervisors. We thank you again and look forward for your return.

Sincerely

Mauricio Salicrup
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 January 2010

This place is beautiful. The grounds are very nice and the rooms are very nice also. Good location, its a 15 minute walk to town or a 5 minute cab ride. The beach is quiet and big compared to some of the other resorts closer to the marina. La Perla restaurant is very nice good also.

One negative, the place is notorious for timeshare sharks. When we arrived, we were welcomed to the hotel by someone who appears to be there to help you, but they try to sign you up for a timeshare presentation. We were wise to this so when they approached us we gave a polite cold shoulder. The person insulted us by saying most people are happy to be in Cabo and found it quite odd that we didnt appear happy. Not a nice way to welcome paying guests who have traveled over 12 hours to get to the property.

  • Stayed: December 2009, travelled as a couple
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1  Thank egoer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Villa-del-Palmar-GM, Manager at Villa del Arco Beach Resort & Spa Cabo San Lucas, responded to this reviewResponded 14 January 2010

Dear guest, thank you very much for taking the time to write a review and sharing your experience in our Resort. As we answered you in the 2 previous emails you sent to us, thru "Contac us" and the "Market Metrix" survey, we sincerely apologize for the lack of friendliness and empathy shown by one of our employees, it is very important for us you gave us your feed back. We hope you could give us the opportunity of being your host in the future.

Sincerely

Mauricio Salicrup
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Villa del Arco Beach Resort & Spa Cabo San Lucas

Address: Km. 0.5 Camino Viejo a San Jose, Cabo San Lucas 23450, Mexico
Region: Mexico > Baja California > Baja California Sur > Los Cabos > Cabo San Lucas
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Family Hotel in Cabo San Lucas
#5 Business Hotel in Cabo San Lucas
#6 On the Beach Hotel in Cabo San Lucas
#6 Romantic Hotel in Cabo San Lucas
#6 Luxury Hotel in Cabo San Lucas
#6 Spa Hotel in Cabo San Lucas
Price Range: £205 - £504 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Villa del Arco Beach Resort & Spa Cabo San Lucas 4*
Number of rooms: 222
Official Description (provided by the hotel):
Create magical memories the minute you walk into Villa del Arco Beach Resort & Spa in Cabo San Lucas, an idyllic and delightful retreat, where the staff is committed to ensuring you get the best of the 3 Rs: relaxation, recreation and romance. This sophisticated five-star, all-suite property, often referred by past guests as calming, beautiful and comfortable, offers secluded stretches of beach where you can shut out the world and relish in the surroundings. Our comfortable, yet luxurious suites feature unbeatable views of sand and sea, including the exotic El Arco rock formation, the official symbol of Los Cabos. ... more   less 
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Also Known As:
Villa Del Arco Hotel Cabo San Lucas
Hotel Del Arco
Del Arco Hotel
Villa Del Arco Cabo San Lucas
Villa Del Arco Beach Resort & Spa Cabo San Lucas Los Cabos, Mexico

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