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“UNBELIEVABLE CONSISTENT SERVICE !!!!!”

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Hilton Los Cabos Beach & Golf Resort
Ranked #4 of 41 Hotels in San Jose del Cabo
Certificate of Excellence
Las Vegas, Nevada
Level Contributor
34 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
“UNBELIEVABLE CONSISTENT SERVICE !!!!!”
Reviewed 6 June 2014

This was probably our 20th time vacationing at the Hilton in 6 years. It is hard for us to go anywhere else!! The staff are like family and always welcome us back. They remember everything we like to eat, drink, our favorite room etc. The service does not get better at any other hotel. The restaurants are fantastic, the setting is perfect. You can even reserve a table on the beach for dinner! The rooms are immaculate and very comfortable. The infinity pool is one of the nicest I have seen. There is also a swimmable beach which has sport rentals. This Hotel will definitely WOW you!!!

  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank CaboLiz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
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  • Value
  • Cleanliness
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Dallas
Level Contributor
39 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed 5 June 2014

The Hilton Cabo definitely deserves the 5 star rating and great
reviews it has on Trip Advisor.

Everything about the Hilton Cabo resort is wonderful. We have visited
several very nice resorts in Mexico and this is our new favorite.
Everything is very well maintained from the grounds, pool ,
restaurants and rooms with lots of little extra amenities everywhere.
Our experience was consistent with other reviewers in that the people
are exceptional from the bellmen at check in, to the pool waiters,
restaurant waiters, and housekeepers. In fact, we have never been to a
resort with better service. Clearly the management values good service
and rewards employees for providing it. This is a very well managed
resort with great facilities.

We ate at all the restaurants and found the food very good. We only
went into Cabo San Lucas one time for dinner at "The Office". We
enjoyed the experience at "The Office", but found no reason to leave
the resort for dinner. We especially liked the Italian restaurant for
dinner, the breakfast buffet was very good, and the poolside lunch and
drink service great. The food prices are fair for a top resort like
this.

Artorio, Christian, Ivan, Juan at the pool . . . Jose, Jose at Fenicia, as well as Hector,
and many employees whose names we cannot remember, Paul at the bell
desk really went above and beyond to help us as we checked out, Joel, and the manger at El Meson with glasses, all gave us very special service, many times anticipating our next request
and always making us smile.

For HHonors Gold members, the continental breakfast buffet is included
with a small up-charge for the full buffet. I think we got upgraded to
a beach front room, but it looked like all the rooms were very nice
and had good views.

The Cabo airport is very nice, but you should definitely pre-arrange
transportation to avoid the "sharks" as you leave baggage claim. We
used Brown's Private Services and paid $155 roundtrip.
www.brownsprivateservices.com .

We will be back soon.

Room Tip: We had a beach front room which was very nice, but all the rooms looked to be nice with good views.
See more room tips
  • Stayed June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank PurpleTexan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tim B, General Manager at Hilton Los Cabos Beach & Golf Resort, responded to this review, 9 June 2014
Thank you for taking the time to review our hotel and for being a valued Hilton HHonors Gold member. It is really great to know that you enjoyed your time so much during your stay. We also enjoy the delicious food at our hotel. We strive to provide our guests with top service and attentiveness during their stay. We look forward to caring for your needs upon your return visit.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
San Diego, United States
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 5 June 2014

One week in Cabo? Hilton - again! Apart from an overall perfect stay, the Fenicia restaurant exceeded my expectations. Perfect service with excellent and very fresh food. The suite was impeccable, so was the bar and bell service. Extremely helpful staff.

  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Hotels & Resorts

Helpful?
1 Thank Walter B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reno, Nevada
Level Contributor
14 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 4 June 2014

My wife, 2-yr old daughter and I just returned from an 8-night stay at the Hilton Los Cabos Resort. The experience was truly incredible. Short and sweat, here are my thoughts:

Pro's:
-Staff/Service - Incredible service throughout the resort. A few folks I must mention: Luis and Francisco in El Meson, Daniel, Edgar, Hernan and Jorge at the pool................all of them were outstanding and made us feel very special.
-Food - Yes, it seems pricey......but it is very high quality and worth the money. Fresh, local ingredients are not cheap, even in Mexico.
-Pool - very relaxing, infinity edge pool that is kept to a perfect (not too warm or cold) temp.
-Rooms - Nicely appointed rooms that are very clean. We had a King Suite with a double balcony (6th floor). The cleaning staff are very impressive. Make sure to tip them well, they deserve it.

Con's
-The beach (maybe), because it really isn't that swimable. The "red flag" was up each day we were there.

Overall, we loved it here and will be booking our return stay shortly.

  • Stayed May 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank David S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tim B, General Manager at Hilton Los Cabos Beach & Golf Resort, responded to this review, 9 June 2014
Thank you for taking the time to review our hotel. We are very pleased to hear that you enjoyed your stay at the Hilton Los Cabos. Unfortunately, there is nothing that we can do about the swim-ability of the water and beach, but we thoroughly enjoy the beautiful natural view of the area.
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philadelphia, pa
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 4 June 2014

Highly recommend the Hilton Los Cabos. Recently stayed there for 6 days. Exceptional service. The amenities were wonderful. Can't rave enough about this resort. Only word of caution - not much to do at night in this hotel.

  • Stayed May 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Review collected in partnership with Hilton Hotels & Resorts

Helpful?
2 Thank jandd23
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Canton, Massachusetts
Level Contributor
22 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
Reviewed 2 June 2014

I was fortunate to win a free trip here for 4 nights in May 2013. It was the best trip of my life.

The Hotel was amazing. 5 Star Restaurants based on amazing food, the best service I've ever had and breathtaking views.

The drinks were great.

The service is 5 stars

The beach is beautiful

I suggest taking a trip down to Los Cabos as the night life is very good and it is beautiful. We got massages there and it was much cheaper. We also got a massage at the resort and it was amazing, just a little pricey.

I'm sure this is very expensive so if you have the money, GO HERE!

  • Stayed July 2013, travelled with friends
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Helpful?
2 Thank Zak T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tim B, General Manager at Hilton Los Cabos Beach & Golf Resort, responded to this review, 3 June 2014
Thank you for writing a review! We are very pleased to see that you enjoyed your stay at Hilton Los Cabos. We enjoy creating a relaxing atmosphere where our guests can de-stress and unwind during their vacation. With delicious food and engaging activities all within our resort, it is easy to simply recharge on your trip. And we love our surroundings too! Thanks again for taking the time to review, and we are ready to welcome you back on your return trip.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Tempe, Arizona
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 1 June 2014

We just got back from a 5 day vacation at this resort and it was absolutely amazing! I can't say enough great things about this resort and the staff. Almost every room has an ocean and a pool view with a big beautiful deck. The staff is top notch, extremely helpful and professional. They were always so friendly and willing to help. While we were there we did several excursions into town and Carlos at the front desk helped us plan the entire trip. He made the reservations and made sure we had everything that we needed. He was the best concierge I've ever experienced. All of the restaurants at the resort are AMAZING! Luis is one of the captains at the El Mason restaurant and he was an absolute pleasure to talk to you. He stored our fresh caught fish and had the chefs prepare incredible dishes which he would hand delivered to us poolside. All in all, this resort was hands down incredible. We will definitely be back to stay at this resort.

  • Stayed May 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank Megan G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hilton Los Cabos Beach & Golf Resort

Property: Hilton Los Cabos Beach & Golf Resort
Address: Carretera Transpeninsular Km. 19.5, San Jose del Cabo 23447, Mexico
Phone Number:
Region: Mexico > Baja California > Baja California Sur > Los Cabos > San Jose del Cabo
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Parking Children Activities (Kid / Family Friendly) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Romantic Hotel in San Jose del Cabo
#3 Business Hotel in San Jose del Cabo
#4 On the Beach Hotel in San Jose del Cabo
#4 Family Hotel in San Jose del Cabo
#4 Top resorts Hotel in San Jose del Cabo
#4 Spa Hotel in San Jose del Cabo
#4 Luxury Hotel in San Jose del Cabo
Price Range (Based on Average Rates): £
Hotel Class:4.5 star — Hilton Los Cabos Beach & Golf Resort 4.5*
Number of rooms: 375
Official Description (provided by the hotel):
Discover award-winning hospitality at Hilton Los Cabos Beach & Golf Resort-only 25 minutes from San Jose del Cabo International Airport (SJD). Our Cabo San Lucas resort is located on a tranquil swimming-allowed inlet bay between the towns of Cabo San Lucas and San Jose del Cabo, and provides the action of the city and a soothing escape from the hustle of daily life. Relax in the sun beside our signature infinity pool, where our Pool Concierge attends to your every need, whether it's a fresh towel or a tasty fruit pop to help you cool down. With an excellent Kids Program, there are specially designed activities for guests aged 4-12. Choose from a wealth of dining options at this Los Cabos resort's four restaurants. Indulge in innovative massage treatments at Spa Oasis. ... more   less 
Reservation Options:
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Also Known As:
Hilton Los Cabos Beach And Golf Resort
Hilton Los Cabos Beach & Golf Hotel San Jose Del Cabo
Hilton San Jose Del Cabo
Hilton Los Cabos Beach Resort
San Jose Del Cabo Hilton
Hilton Cabo
Hilton Los Cabos Beach & Golf Resort Mexico - San Jose Del Cabo

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