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“Great Room and Service”

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Hilton Los Cabos Beach & Golf Resort
Ranked #4 of 41 Hotels in San Jose del Cabo
Certificate of Excellence
Reston, Virginia
Level Contributor
64 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
“Great Room and Service”
Reviewed 14 June 2014

We travelled here for a quick 5 night getaway. We used Cabo Transfers for round trip to and from the airport and they were prompt and professional and would use them again. When we arrived at the hotel we were greeted by the bellman who took our bag and pointed us to checkin. Checkin was very efficient and we were off to our room. We were offered complimentary margaritas and they were strong and tasty. Our room was on the main floor (3) and we had a suite at the end of the building looking directly out over the water. The view and room were beautiful. There are 2 pools and we enjoyed the quiet pool which is on the left side of the resort if you are looking out at the water. There was always chairs there and the breeze off the water was very nice. The constant breeze really made the temperature feel nice, sometimes cool, the entire stay. There is a massive hot tub by the quiet pool under a large thatch roof if you want to hide from the sun completely and take a nap. The main pool was nice but crowded and the usual towel on the chair markers. While we were there, they were hosting an annual Hilton Circle of Excellence Trip. The hotel was pretty full but never really felt it. They really showed everything they could do. We weren't there for that. The first night they setup the quiet pool with lights bridges over it and fountains in it. They had a stage set up for a band also. I have to think it was loud for the people staying on that side of the hotel until 1030. We had dinner on the beach, it was really nice but it was strange as we only had one server for 2 tables and he had to run up the hill and down by himself. He did a great job but it would create times where if you wanted something it would take awhile. The second night we did a sunset cruise. See our review on Cabo Sails. The second night they moved the party for the group to right in front of our room. There was a band again until 10pm. They also had fireworks and they were great and a good perk to see for free. The noise wasn't bad at all. We also rode ATVs and left a review for G-Force. We ate at all the restaurants. We really enjoyed the lunch at the pool the best. Breakfast was great every morning and service outstanding. Overall for us it was good and the service outstanding. The food and drink cost is high but not anything we wouldn't expect for a Hilton resort in a tourist heavy area. One note if you don't bring enough dollars there isn't anywhere on the resort to get some. We used the ATM they have for Pesos. This wasn't an inconvenience for us at all. We have been to many places around the world, including many we haven't done reviews for, and the employees seemed to genuinely like their jobs.

Room Tip: Room 3056 was great
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  • Stayed June 2014, travelled as a couple
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Helpful?
1 Thank caribecouple2010
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
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kansas
Level Contributor
48 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
Reviewed 14 June 2014 via mobile

I stayed at this hotel as a couple, to celebrate my birthday. Staff was TOP notch, friendly and professional at all times. The level of service superseded everything! Well appointed room w/beautiful view and food to die for! Italian restaurant was my fave! Spa was so good I went back the second day! Overall it was expensive, but worth it.

  • Stayed May 2014
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Helpful?
Thank vacay32
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tim B, General Manager at Hilton Los Cabos Beach & Golf Resort, responded to this review, 23 June 2014
Thank you for reviewing! We are happy that you were satisfied with your experience at our hotel. We make it our mission to treat every guest with friendly and accommodating service at all times. We love the food we serve too and are glad that you enjoyed our fare as well as the spa. We look forward to seeing you again.
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Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 14 June 2014

Hilton Casa Dorada-
from welcome drinks to check out the Hilton was awesome!
All staff were hands on and ready at all times. The room was equipped with 2 sides showers and bath. Cleaning service was great with twice a day visits. The bed was comfy and the balcony view was fantastic. The concierge Carlos was fantastic and very helpful with providing information and making reservations and arrangements.There are 2 pools and 2 hot tubs. We spent our time at the main pool. Santiago was our server several days and was the best, but they were all pretty nice. The cove made beach play a little more tolerable with the red flags up due to the high tide.
Taxi rides run about 30$ and a bus ride is 2$ To Cabo.
Restaurants that are a must Edith's & The Office, pretty pricy but are worth every penny. You get what you pay for.
The hotel food was delicious - shrimp tacos, fish tacos, sushi, pizza, hamburgers, nachos, the breakfast Buffett was always good.
The bad- being attacked by the vendors while on the beach- but I understand they've gotta make a living too..but they are vultures
Pre booked Airport cabo was 100$ round trip to and from the airport. I would go private otherwise you risk having to deal with the "let's make a deal people" offering rides in trade for some of your vacation time listening to a presentation. But it's one way to get some free stuff. Just not my cup of tea.

  • Stayed June 2014
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Helpful?
2 Thank Shudyb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
San Antonio, Texas
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 12 June 2014

This hotel is beautiful in every way imaginable! The property is stunning, the service is superb, and the staff is fantastic. We traveled here for a week stay and I wish it were longer! The pools and lounge areas are kept clean, and poolside service is top notch. In particular Ivan & Mario from the the La Barca Restaurant were terrific- try the pizza & fish tacos . We stayed in an ocean view junior suite and it was pretty and very comfortable. The La Vista Bar has a delightful happy hour as well.
Will definitely return!

Room Tip: Any suite will be beautiful- we were on he 4th floor overlooking the whale watching terrace.
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  • Stayed June 2014, travelled as a couple
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Helpful?
1 Thank Standbyflier
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tim B, General Manager at Hilton Los Cabos Beach & Golf Resort, responded to this review, 17 June 2014
Thank you for the review! We are glad to see that you thoroughly enjoyed your stay at our hotel. It is great to hear that you enjoyed our property, as well as the service of our friendly staff members. We agree that our poolside service is phenomenal. Thank you again for taking the time to review, and we look forward to your return visit.
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Morrison, Colorado
Level Contributor
193 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 136 helpful votes
Reviewed 12 June 2014

I'm not sure why I even bother to review this hotel. The 2,300 people who have already reviewed it have gotten it right!.

We are four days into a 7-day visit. It is our first trip to Baja ... NOT an impressive place to visit, but certainly an impressive hotel.

There are ~375 rooms, multiple pools with swim-up bars, hot-tubs, several restaurants of varying degrees of expensive, a nice exercise room hidden-away, a spa, a small deli ... almost anything you would expect from a big-name big hotel. The Hilton has an extensive beach pretty much to itself, but the sand is course and the undertow ferocious ... very few people in the water. The hotel has van service, there are taxi's and free parking.

Patrons seem to be business people, families, retirees, wedding parties, and groups of less-than-obvious affiliations.

To me the most impressive part of the hotel is its management. Everything works! Everyone works! It takes a small army of people to run an establishment like this. We've NEVER seen staff just standing around. Every piece of equipment is clean and works as intended. Everyone is busy, but not too busy for a smile and "good morning". Waitstaff and housekeeping are unfailingly both pleasant and effective ... recognizing us by name after a first encounter. We suffered a couple of minor mechanical issues with our room and called for help ... that responded in a matter of minutes ... astounding!

The restaurants are all comfortable, each has its own identity, each outlandishly expensive. As a bread fanatic, I am totally impressed with the variety and quality of breads (both sweet and savory) served freshly at each meal. Forget everything else ... let me eat bread!

Bottom line: Value proposition aside, this is a wonderful place to relax and be pampered.

Room Tip: All seem to be good. Ground floor rooms may have nice patios, higher-up have balconies with great v...
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  • Stayed June 2014, travelled as a couple
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Helpful?
Thank Cigano-Gitano
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
St. Louis, United States
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 12 June 2014

This was an amazing vacation for my family. The grounds, food, amenities and especially the employees were all outstanding. This could be the best hotel in the Hilton chain. If you are staying in Cabo San Lucas, this is where you should stay.

  • Stayed June 2014, travelled with family
    • Value
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Review collected in partnership with Hilton Hotels & Resorts

Helpful?
1 Thank Desmond K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tim B, General Manager at Hilton Los Cabos Beach & Golf Resort, responded to this review, 17 June 2014
Thanks for the review! We are glad to know that you enjoyed your time at our resort. We look forward to welcoming you back on your next visit.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Cleveland, Ohio
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 11 June 2014

My husband and I went here for our honeymoon and it was more than what we could ever dream of. It was incredible. We arrived with a honeymoon welcome in our room (chocolate covered strawberries, champagne, balloons and a sweet message on our bed). The service throughout the whole stay was beyond satisfactory. The food at El Mason (and our favorite waiter Miguel) was incredible-- the chicken and shrimp fajitas were our favorite! We also loved the sushi, chicken quesadillas, pizzas and the breakfast buffet. The views are outstanding and the place is beyond gorgeous. It was also VERY clean. Everywhere you turned someone had a rag in their hand...everything was spotless. From the lobby to the guest rooms.They have plenty enough chairs at the pool, if you want a preferred seat you may have to get there a little earlier, but we never had a problem getting chairs for the day. I would definitely recommend this place-- you won't be disappointed! Thanks Hilton Los Cabos for making our honeymoon a trip we won't ever forget! :)

  • Stayed June 2014, travelled as a couple
    • Value
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Helpful?
1 Thank MN O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hilton Los Cabos Beach & Golf Resort

Property: Hilton Los Cabos Beach & Golf Resort
Address: Carretera Transpeninsular Km. 19.5, San Jose del Cabo 23447, Mexico
Phone Number:
Region: Mexico > Baja California > Baja California Sur > Los Cabos > San Jose del Cabo
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Parking Children Activities (Kid / Family Friendly) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Business Hotel in San Jose del Cabo
#3 Romantic Hotel in San Jose del Cabo
#4 On the Beach Hotel in San Jose del Cabo
#4 Family Hotel in San Jose del Cabo
#4 Spa Hotel in San Jose del Cabo
#4 Luxury Hotel in San Jose del Cabo
#4 Top resorts Hotel in San Jose del Cabo
Price Range (Based on Average Rates): ££
Hotel Class:4.5 star — Hilton Los Cabos Beach & Golf Resort 4.5*
Number of rooms: 375
Official Description (provided by the hotel):
Discover award-winning hospitality at Hilton Los Cabos Beach & Golf Resort-only 25 minutes from San Jose del Cabo International Airport (SJD). Our Cabo San Lucas resort is located on a tranquil swimming-allowed inlet bay between the towns of Cabo San Lucas and San Jose del Cabo, and provides the action of the city and a soothing escape from the hustle of daily life. Relax in the sun beside our signature infinity pool, where our Pool Concierge attends to your every need, whether it's a fresh towel or a tasty fruit pop to help you cool down. With an excellent Kids Program, there are specially designed activities for guests aged 4-12. Choose from a wealth of dining options at this Los Cabos resort's four restaurants. Indulge in innovative massage treatments at Spa Oasis. ... more   less 
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Also Known As:
Hilton Los Cabos Beach And Golf Resort
Hilton Los Cabos Beach & Golf Hotel San Jose Del Cabo
Hilton San Jose Del Cabo
Hilton Los Cabos Beach Resort
San Jose Del Cabo Hilton
Hilton Cabo
Hilton Los Cabos Beach & Golf Resort Mexico - San Jose Del Cabo

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