My husband and I traveled to this resort last week for a family wedding. I stayed at an all-inclusive before which I loved and would return to, but it was way more expensive. Since this resort was so cheap, I went into it with much lower expectations. Even so, I wasn’t that impressed with the resort and wouldn’t return. I had a blast, but it was because of the people I was with, not the resort.
The things that are most important to me at an all inclusive are quality of food, drinks, room, service, and on-site activities. So, I will review each of these.
- The resort has a weird system for food that I didn’t think was clear from the website. Unless you are club premium, you can only eat at the non-buffet restaurants a certain number of times based on the length of your stay. I was club premium so it didn’t affect me, but other members of our group were affected.
- You have to make reservations at the sit down restaurants the day you plan to eat there. If you don’t have reservations, they will not seat you even if the restaurant is only half full.
- We had to wait about 10 minutes to be seated at the buffet even though most of the tables were open and the waiters only jobs were to get drinks and clear tables. This didn’t make sense to me.
- The indoor seating at both buffets we visited was very very warm. It could use air conditioning for sure. Just sit outside, it is prettier anyway.
- We ordered a quesadilla from room service once and it took about 40 minutes to arrive. It seemed like the leftovers from dinner service because the guacamole had brown spots and the refried beans were dried out. It was okay for a midnight snack.
- We ate off of special menus twice; once for the rehearsal and once for the wedding. This food was very good. Otherwise, we ate at the buffets. The breakfast buffet at Las Olas was good (bacon, made to order omelets, pastries, waffles, fruit, potatoes, etc.), but I was disappointed that there weren’t Mexican options… I’m in Mexico, I want Mexican food! Everything at the oriental buffet at Albatros was way too salty. The only things I could eat were the made to order chicken and veggie stir fry and desserts. Nachos at the pool bar were fine but the hamburger was rubbery and I was surprised that my jalapeno popper actually turned out to be a chicken nugget. My brother in law has Celiac disease, and the staff tried very hard to accommodate his needs. He has an app that described the condition in Spanish which was useful. I know of five people, myself included, who had upset stomachs; we ate and drank exclusively at the resort for four days. Bring Imodium or pepto just in case.
- The drinks weren’t super strong, but they tasted good. We would get shots at club premium in plastic cups and take them out to the pool to add to our cocktails and that worked out well.
- They definitely need more bartenders. Service at the pool bar was slow, but whatever because you’re just relaxing in the pool anyway. It took 20 minutes to get a drink in the sky bar. I felt bad for the bartender because he was working as fast as he could to keep up. He needed some help for sure. There is a nice view from up there so I would take a visit around sunset.
We booked our room in May, and I checked the prices at the end of June and they had gone down $100. We called and asked them to honor the cheaper price, and they did no problem. I was very specific in my room request based on what other reviewers said. I asked for an ocean view, away from construction, king bed, on the 4th floor or higher. All of my requests were met. We stayed in the Sol Tower room 1419. The bed was comfortable, we had a great view, we couldn’t hear the neighboring guests other than an occasional squeaking sliding glass door above us. It was adequately clean, but not perfect. Our mini fridge had juice boxes, bottled water, pepsi, sprite, and iced teas along with some snacks. They restocked it daily. We knew the people in room 1415 and checked there room out, too. It was right by the elevator, also had a great view, and their tub had jets in it while our tub did not. Something I liked about the resort was that everything was close to the room so you could run up to it fast if you needed something.
- The bellhops were friendly, Katherine in the club premium lounge was friendly and helpful, the activity leaders at the pool were fun, and there were some nice waiters, but for the most part, the staff seemed like I was inconveniencing them. I should point out that I am very polite and tip well, but this didn’t seem to matter.
- We spent most of our time in the pools. The pools and spas are all the same temperature except for the salt water infinity pool which was slightly cooler. None of them were ever too crowded, but the lounge chairs filled up fast, so reserve one early by putting your stuff on it. The infinity pool was especially great at night with the moon shimmering on the ocean. The middle pool was the activity pool. We played water volleyball with a bunch of people once and had fun.
- The ocean has strong rip tides so you can’t swim in it.
- The wedding was beautiful. They set it up on the beach, and it looked great. The flowers were pretty, the person the resort contracted with to do the bride’s hair and makeup did a great job, and the reception was a lot of fun. They had a good DJ and fireworks at the end.
- I would definitely upgrade to get a better view, bigger room, faster check-in, unlimited room service, and access to the club premium lounge.
- Official Description (provided by the hotel):
- The hotel Barceló Grand Faro Los Cabos***** is a resort situated on the shores of the spectacular beach on the Sea of Cortés. It is a hotel for enjoying the peace and quiet of Los Cabos, the relaxing atmosphere of San José and the gentle whisper of the sea. The hotel boasts 350 luxurious rooms and suites distributed over 3 buildings: Luna, Estrella and Torre Sol. All the rooms have a private balcony with views over the Sea of Cortés and are equipped with a number of first class details to ensure your stay is a memorable occasion. The most discerning guests can enjoy the Barceló All Inclusive programme on offer at the resort. The Barceló Grand Faro Los Cabos hotel is well-known as one of the best All Inclusive hotels in the area thanks to the quality and added value it offers its guests. There are 5 restaurants and 3 bars in the hotel offering a wide-range of gastronomy, including an extraordinary selection of international, Mexican and Italian cuisine. Its on site convention and meeting centre boasts 2,620 m2 of space to accommodate all types of events. Plan your corporate meetings, conventions or weddings in the best facilities on offer in Los Cabos. And not forgetting the youngest members of the family, who can have fun in the hotel's water park or in La Tortuga, the children's club. The Barceló Grand Faro Los Cabos hotel is the perfect choice for enjoying your trip. If you are travelling for business, or spending a holiday with your partner or family, don't hesitate in visiting us! ... more less
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- Also Known As:
- Hola Grand Faro Los Cabos Hotel San Jose Del Cabo
- Crown Plaza Los Cabos
- Barcelo Gran Faro Los Cabos Mexico - San Jose Del Cabo