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Royal Solaris Los Cabos
Ranked #20 of 43 Hotels in San Jose del Cabo
Reviewed 28 June 2014

My daughter and I took advantage of this all inclusive resort for our short (5 day) get away to Los Cabos. We were greeted by Hugo, an outstanding Guest Rep. He gave us a detailed description of the facility, activities for us to enjoy, and made us feel welcome. We were not accosted by time share folks or charged ANY hidden fees, unlike Laurie G. Not sure what that was about. The only extra charge was for WIFI--$15 for 24 hours but we located free WIFI at the coffee bar across the street! The food was good and drinks were unlimited--again no extra charges. The Latin and Mexican shows were fun to watch and again no extra charges. This is a family friendly resort so children are welcome which means that guests may hear children squealing with all the fun they're experiencing in the hallways and pool!!! The food staff was extremely conscientious and hard working, particularly Luis who works the morning breakfast. The young lady who was the daytime concierge was extremely helpful directing us to bus services to San Jose and also how to make reservations for a tour to Cabo San Lucas. Our room faced the pool and our housekeeper kept it spotless. I would highly recommend this resort and hope to visit again. We even experienced how much fun the entire staff had when Mexico played in the World Cup during our stay!!

  • Stayed: June 2014, travelled with family
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Review collected in partnership with this hotel
Thank Marg737
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SolarisHotels, Social Media Manager at Royal Solaris Los Cabos, responded to this reviewResponded 4 July 2014

Thank you for staying with us at Royal Solaris Los Cabos!
It is our goal to exceed our guest’s expectations and it seems that we have done just that with yours! Hope you had fun with the Mexico Match in the World Cup !
We hope to see you again on your next vacations!
Regards,
Hoteles Solaris de México
^G

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2,443 - 2,449 of 5,973 reviews

Reviewed 28 June 2014 via mobile

This resort is an awesome destination and definitely well worth it. The beach is outstanding, the food is fabulous, and the rates are unbeatable! You will create unforgettable experiences at this resort. If you get the chance, get to know Josue! He is a exceptional waiter and he will do just about anything he can to please you! He is a perfect example of what makes a vacation fun! All the staff is very friendly and always helpful! You can treat the place like your home! Very welcoming! Elena is a wonderful hostess and we couldn't be more pleased with her! Look forward to coming back!

  • Stayed: June 2014
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Thank Deitrich G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SolarisHotels, Social Media Manager at Royal Solaris Los Cabos, responded to this reviewResponded 4 July 2014

Thank you for the wonderful comments about your stay at Royal Solaris Los Cabos.
Our staff takes pride in providing extraordinary services to our guests. From the moment you walk through the front door until the time you depart it is our goal to have you feeling better than you did when you arrived!
It was truly a pleasure to have you with us and we hope to see you again in the future!

Regards,
Hoteles Solaris de México
^G

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Reviewed 28 June 2014

We have been going to this resort for 6 years and have never had a bad experience. We bought our time share there the first year which allows for some upgrades that the average traveler doesn't get. It starts from booking our trip with Nubia who has always made sure we get the room we want and when we arrive at the resort we check-in at the Members Lounge where we are greeted by our guest representative. As of late we've had Hector who I must say takes excellent care of us. The staff throughout is excellent and pride themselves on great service. From Angel in the members breakfast restaurant to Ramon who makes sure our drinks are flowing by the pool. We do get different menus, liquor and wine lists as members which makes us feel special.
We have always found the resort to be clean and well maintained. We love it there and always feel like we are coming home. We enjoy our time there so much that we sent our son and his new bride there for their honeymoon! Their experience there was nothing less than excellent!

  • Stayed: April 2014, travelled as a couple
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Review collected in partnership with this hotel
Thank Kathaleen_Mac
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SolarisHotels, Social Media Manager at Royal Solaris Los Cabos, responded to this reviewResponded 4 July 2014

Dear Member:
It is great to hear that you had a first class stay with us! Thank you for taking the time to review our hotel! We hope we can see you soon!
Warm regards,
Hoteles Solaris de México
^G

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Reviewed 28 June 2014

Elena and Hector greeted us when we arrived and within minutes, we made all our reservations for dinner for the week. Our luggage was in our clean, beautiful room when we got upstairs. The views are amazing! We were in the pool soon after that enjoying the fun that Jimmy, Zoe and the gang provide. The food was even better this time. Would like to give a special shout out to Matias and Guadelope, who in the mornings were always there with a smile and remembered us. Oscar from Panchos was one of the best servers ever. He was attentive, and we were thrilled when he was our server at one of the dinner shows. Alberto and Leon were the best. Each night we stopped in the bar and had a drink, and both of them were fun. We walked into town three different times during our week stay, and the shop keepers were friendly and we all felt safe. It was an added thrill to be there for the World Cup while Mexico played Brazil. The atmosphere is a fun, friendly one. We've already booked to return in January!!

  • Stayed: June 2014, travelled with family
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Review collected in partnership with this hotel
1  Thank Karen B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SolarisHotels, Social Media Manager at Royal Solaris Los Cabos, responded to this reviewResponded 4 July 2014

Thank you very much for your great review. We are very happy that you enjoyed your accommodations and that our team helped to make your stay effortless and relaxing.

Warm Regards
Hoteles Solaris de México
^G

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Reviewed 28 June 2014

The location was beautiful and all the employees are very friendly and helpful. I stayed for a whole week and I just felt at home. We got to meet many great people from different parts through the employees playing games and having great activities ready for us. We got to know a few of the employees well and they are all amazing people. Coco and her coworkers were just so friendly also and made our stay there even better. A nice place to visit for sure.

  • Stayed: May 2014
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Thank Pearlz909
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SolarisHotels, Social Media Manager at Royal Solaris Los Cabos, responded to this reviewResponded 3 July 2014

Thank you for your kind review. We are grateful, too, for your recommendation, thanks in part to the excellent and warm service you received while staying here. We hope you will join us again when you are next in Los Cabos.

Best regards,

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Reviewed 27 June 2014

Let me start off by saying that Dee and Cesar are amazing! They were the first to greet us upon arriving and the last to bid us farewell. They remembered our names and were ready to help with any questions or requests that we had during our 5 night stay. When it comes to customer service, THEY ARE THE BEST! Another great reason to stay at this hotel is how family friendly it is. There is a mini water park for the little ones that is separate from the big pool. My daughter spent most of the morning there. They also have very nice gals working in the Kid's Club doing arts and crafts with the kids. There are family friendly shows almost daily. The entertainment staff is AWESOME! They plan activities and games by the pool, performed in the shows, and kept the mood fun and full of life. The hotel felt a little dark and would benefit from some better lighting. The air conditioning in the room was great.

Room Tip: Try and upgrade to an ocean front room. It was totally worth it.
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  • Stayed: June 2014, travelled with family
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Thank Corosep
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SolarisHotels, Social Media Manager at Royal Solaris Los Cabos, responded to this reviewResponded 3 July 2014

Thank you for your recent visit to Royal Solaris Los Cabos and for taking the time to share your experience with us.
We are glad you enjoyed your stay, thanks in part to our unique design and the service afforded by some of our staff, notably that from our kids Club and his team at the Pool. As is evidenced by reviewers on this site, we offer one of the best mini water park for kids in Cabo and are glad you agree.

Regards,
Hoteles Solaris Los Cabos
^G

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Reviewed 27 June 2014

This is an amazing child friendly resort. My 7 year old had a fantastic time. Food was great wherever we went; breakfast, lunch or dinner. Many wonderful activities and shows. Our room was super clean and quite comfortable. Fabulous cleaning staff and very responsive maintenance.

Our entire vacation was made the best by Armando. He is the very best at making us feel welcome, meeting our every need, and making us want to return as soon as possible. Friendly and personable. What a treasure!

Room Tip: Prepare for the time share sales experience. You can do as much or as little in the way of activity...
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  • Stayed: June 2014, travelled with family
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2  Thank Sherry T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SolarisHotels, Social Media Manager at Royal Solaris Los Cabos, responded to this reviewResponded 3 July 2014

Thank you for staying with us and for your recommendation. We are glad you enjoyed the hotel rooms, our shows, and our staff. Our chef is pleased, too, that you enjoyed our food and beverage offerings. We hope you will join us again when you are next in Los Cabos.

Best regards,
Hoteles Solaris de México
^G

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Additional Information about Royal Solaris Los Cabos

Address: Blvd. San Jose | Campo de Golf, San Jose del Cabo 23410, Mexico
Region: Mexico > Baja California > Baja California Sur > Los Cabos > San Jose del Cabo
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#8 Business Hotel in San Jose del Cabo
#10 Family Hotel in San Jose del Cabo
#12 Top resorts Hotel in San Jose del Cabo
#17 Spa Hotel in San Jose del Cabo
#17 Romantic Hotel in San Jose del Cabo
#18 On the Beach Hotel in San Jose del Cabo
Price Range: £129 - £197 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Royal Solaris Los Cabos 3.5*
Number of rooms: 400
Official Description (provided by the hotel):
All-Inclusive family beachfront resort with 387 rooms in a Mexican hacienda-style, located in san Jose del Cabo, Mexico. Royal Solaris Los Cabos offers unlimited meal and beverages in our 5 restaurants, Room service (delivery fee), Dinner show at Tehuacan Theater, 4 bars, 3 pools with heather system (including relaxes & kids pools), Business center, Spa and beauty salon ($), Steam room, fitness center, hospitality rooms, on site shops. Other services include 24 hr medical service (on call) ($). Shuttle service to Cabo San Lucas ($). Weekly activities program for all ages. Tennis and basketball courts, also beach volleyball court. Theme parties and dinner shows. Junior's club (video games). Live and ambient music at the lobby bar. Kids club & Mini Water park. Scuba diving demo at the diving pool. Meeting room facilities. ... more   less 
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Also Known As:
Royal Solaris Los Cabos Hotel San Jose Del Cabo
Royal Solaris Cabo San Lucas
Los Cabos Solaris
Los Cabos Royal Solaris
Royal Solaris Los Cabos Mexico - San Jose Del Cabo

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