Our stay at El Ganzo was nothing short of shambolic. We had the misfortune to stay here on new years eve 2012, and found it to be incredibly over priced- we booked a room with a jacuzzi, when we checked in we were shown to a room without, they finally moved us, the jacuzzi didn't work... the staff were rude, no one seemed to know what they were doing. The attention to detail in the rooms was lacking, dripping taps, doors that didn't close properly, and staff that just didn't care.
When we asked for local recommendations staff just tried to get us to stay in the hotel for the incredibly overpriced set menu and given the hotel is completely on its own at the end of the marina we were stuck. Because we didn't want the set menu we ordered room service, which was again overpriced and poor quality. Breakfast wasn't included in the rate either.
Our stay was a while back now, and the hotel had just opened. Given that recent reviews have been good can only assume that they've upped their game and the issues we experienced were teething problems, or would hope so. But we won't be risking it again!More
- Free Wifi
- Breakfast included