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“Easy Going Vacation for a Late 20s Couple”
Review of Hotel El Ganzo

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Hotel El Ganzo
Ranked #18 of 41 Hotels in San Jose del Cabo
Certificate of Excellence
Santa Cruz, California
1 review
“Easy Going Vacation for a Late 20s Couple”
Reviewed 12 February 2014

My husband and I are in our late 20s/early 30s, and we loved this hotel. Puerto Los Cabos, currently, is a sleepy harbor town. Most places close early, so if you are looking for a crazy party, then this is not your hotel. If you are looking to relax in style and comfort then, by all means, read my thorough review. There were many amazing aspects of our stay, and a just a few disappointing parts. Thus, the four and not five star rating. We really wanted to give Ganzo five stars, but as the other reviews said, the food is a rough spot.

Upon arrival we were blown away with the location and design of the hotel. Ganzo is definitely catering to our age group, among others. Lots of live music throughout the stay. We were not greeted with specialty drinks, but we saw many other guests who were. Not that big of a deal, we were there way before check in and they had a room ready for us within five minutes of our early arrival. Rafael at the front desk was kind and very accommodating. He set up several experiences for us including a great cooking class at an organic farm, Los Tamarindos.

Our room was comfortable, clean and the bed was amazing. Seriously, amazing. We had a first floor room with a jacuzzi on the patio. There is not a ton of privacy, but it was totally worth it. Being that it was December, the jacuzzi was a perfect way to end the day and watch the sunset. We also watched the sun set from the fourth floor roof jacuzzi, which was picture perfect. The roof pool is breathtaking and is one of the top 50 pools in the world or some crazy award like that.

Across the harbor is a beach club, owned by Ganzo, with great service and expensive but great food. Lots of ceviche and basic Mexican faire. They rent paddle boards and all kinds of other gear to enjoy the private beach. The hotel rents bikes, and I recommend renting them. Make sure to explore a couple other small cafes, bars and eateries on the streets surrounding the hotel. You will want to explore the "town," because the food options at the hotel leave a bit to be desired. Don't go to the downstairs restraint for dinner, it is overpriced, not that good, and it seems like the staff need more direction. They are very nice, but it was more of an experience to laugh at than to remember fondly, forever.

Instead of eating downstairs, go to the following places:
1. El Marino Borracho/The Drunken Sailor- this place has a Caribbean feel and dishes like coconut rice, fried plantains, etc. you will want to come back again and again for the tacos chino.
2. La Marina Cafe and bar (located directly behind Ganzo) has wonderful, more reasonably priced food. The chef cooking breakfast and lunch was the head chef at the Palmilla for 15 years; his huevos rancheros, well lets say, I will dream about them until I come back to El Ganzo. The chef cooking dinner trained under the other chef for 20 years, so I am sure his food is just as good.
3. The Container, owned by Ganzo. Great food, awesome view, kind staff, and live music.
There are other amazing places to eat, and you should try them until Ganzo gets their kitchen/downstairs act together.

There is coffee in the rooms, but Ganzo would benefit from a complementary coffee/tea station in the lobby. I drink tea, and I was left without. Truly, not that expensive for the hotel and it would make the morning much more pleasant for all types of caffeine drinkers. I am saying this more for the hotel than other guests, since they are still working out their nuances.

I truly recommend this place, even with the food situation. The town is small, relaxed and we were able to have a truly unique and beautiful experience. We are already planning our next visit.

  • Stayed December 2013, travelled as a couple
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Review collected in partnership with this hotel

Helpful?
Thank Des H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
El_Ganzo_GM, General Manager at Hotel El Ganzo, responded to this review, 13 February 2014
Hola Des H,

I was pleased to know that you enjoyed your stay with us and were delighted with our decor, but most of all pleased to know that Rafael provided an outstanding service and on his behalf thank you.

Thank you for sharing your comments.

Your words evidence that we are on the right path and that our goals of achieving guest satisfaction and providing pleasurable vacations are being successful!

It will be a pleasure to host you again in the not too distant future, here at El Ganzo.

Best Regards

Ella Messerli
General Manager
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Rating summary
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  • Sleep Quality
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Traveller tips help you choose the right room.   Room tips (136)
Date | Rating
  • English first
  • French first
  • German first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
San Francisco, California
Level 3 Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 12 February 2014

After spending a week in Cabo San Lucas, El Ganzo was a nice getaway from it all. Situated on a small seaport currently being developed (with a little controversy from the locals - some love the new looks and business, some think it takes away from their small coastal village), El Ganzo isn't the place to go hang on the beach (but they do have a little one that is private if you want), but they have an amazing pool with beautiful views.

They have tons of perks (design being one of them), like a great restaurant, live music, restaurant and recording studio if you want, cabs are easy to get (you'll need one or a car to get anywhere), service is really nice (a little awkward sometimes). The rooms were really nice, definitely on the small side....but super comfy and hip.

We loved the little fish taco place down the street (walking) - El Borracha I believe. Vietnamese style Baja Mexican food. So good, and the owners are really nice and speak both Spanish and English.

I would skip Cabo next time, start at El Ganzo and continue up the coast to find more gems like this.

  • Stayed June 2013, travelled as a couple
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Helpful?
Thank pantybuncher
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Seattle, Washington
1 review
Reviewed 11 February 2014

Hotel El Ganzo was a magical experience for a long weekend getaway with my wife. Priding itself on music and art, it accomplishes an amazing vibe that is as much LA/NY music scene as it is beach getaway. Food was fabulous, setting on a marina and beach unique, and service was very good. Strongly recommend it.

Room Tip: The regular rooms are very nice but smallish. They have a few suites which are spacious but expensi...
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  • Stayed February 2014, travelled as a couple
    • Value
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    • Cleanliness
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Helpful?
Thank YusufMehdi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
El_Ganzo_GM, General Manager at Hotel El Ganzo, responded to this review, 13 February 2014
Hola YusufMehdi,

I want to thank you for sharing your experience as our guest here at El Ganzo.

Very happy to know that we were able to make a difference in your vacations.

When your travels bring you back to our beautiful city, I hope that you will give us again the opportunity to be of service to you at su casa in Los Cabos.

If I can be of further assistance, please feel free to contact


Best Regards,

Ella Messerli
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
San Diego, California
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 7 February 2014

The hotel is great, new and very clean but the overall experience was not the one that we were expecting. Bad service in the restaurant, the menu is very limited and I think there are lots of things that need to improve.

  • Stayed December 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
1 Thank fgi69
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
El_Ganzo_GM, General Manager at Hotel El Ganzo, responded to this review, 13 February 2014
Hola Fgi69,

First of all let me offer you an apology for the shortcomings that you encountered during your stay.

I would also like to thank you for your feedback, which will be of great value to us in implementing root cause solutions.

I do hope that in the not to far future you will give us the opportunity to serve you again at our best.

Best Regards

Ella Messerli
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
La Paz, Mexico
Level 2 Contributor
6 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 5 February 2014

Great food , great atmosphere , and great service from the minute we arrived until we left for home
The view from our jacuzzi tub on our balcony was perfect , only wish we had more time to stay longer

Room Tip: The jacuzzi rooms were awesome , and had an amazing view
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  • Stayed January 2014, travelled as a couple
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Helpful?
Thank jpwilson_11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
El_Ganzo_GM, Manager at Hotel El Ganzo, responded to this review, 5 February 2014
Hola Jp Wilson_11,

I can only thank you and glad to know that we made the difference.

Saludos


Enrique Turcott
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Mexico City, Mexico
Level 4 Contributor
39 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
Reviewed 2 February 2014

We decided to stay at El Ganzo over a long weekend in order to have a different experience than the one you get at the traditional Cabo Resorts. We wanted to have a few more drinks in the evening, maybe some late nights and generally breath a different atmosphere. It did not disappoint. We immediately liked the hotel's vibe. It has a personality of its own and a lot more attitude than most Cabo hotels. Art, music and design are present all over the hotel so that allows you to constantly discover new things. Each night we met new people that were friendly, interesting and fun. So, each night we could decide to go out to dinner or drinks with other guests or call it a night and stay in. It was nice to have the option. The beach club is great and the hotel's surroundings are worth a exploring in one afternoon by renting one of the bike's available at the lobby. The staff is great, but the restaurant service is very slow and the menu is very limited. So, be sure to get into the restaurant 15 minutes before you usually would. Don't expect to have a great culinary experience at El Ganzo, but it's not bad either. If you're a foodie you should rent a car and visit some of the top-rated restaurantes in San José, instead of eating in.

  • Stayed September 2013, travelled as a couple
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Helpful?
1 Thank AlonsoFB
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
El_Ganzo_GM, General Manager at Hotel El Ganzo, responded to this review, 5 February 2014
Hola Alfonso FB,

Yes we are very happy that our hotel is very unique in its own vibe, with its art and music, there is a great change to many others.

Thank You for taking the time in sharing your experiences with us.

We truly hope to see you here again son.

Best Regards


Enrique Turcott
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
sacramento
Level 5 Contributor
56 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
Reviewed 29 January 2014

The hotel is new and still needs to work the kinks out. First of all the staff gets 5 stars, they were very welcoming and pleasant. There was a concert the first night we stayed, and it played til 2 in the morning. Somehow we made it thru that. But the four poster wood king bed is very creeky, everytime one of us moved, it woke the other up. They need to work on that. The rooms are small, but the view out the room is fabulous, it has a ipod for checking out the hotel, and were given a bottle of wine. That was a nice touch. The shower was a bit overwhelming, the shower head in the ceiling sprays the entire shower, so you can't even see. I'm not sure if everyone's shower was like that but ours was very annoying. The beach area was very nice. it is close to the puerto los cabos golf course, which we think is the best course in cabo.

Room Tip: if they are having a concert, i would choose a room as far away from the rooftop bar as possible. s...
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  • Stayed January 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank ellasacramento
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
El_Ganzo_GM, Manager at Hotel El Ganzo, responded to this review, 5 February 2014
Hola ellasacramento,

First of all I want to thank you for taking the time in sharing your comments with us, it is always good to receive the feedback from our guests so that we know where we need to work on.

You can rest assure that we immediately check the bed, no more creeky noises, unfortunately the shower heads were meant for great showers.

It will be a pleasure to host you again on your next trip, at su casa here at El Ganzo.

Best Regards


Enrique Turcott
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hotel El Ganzo

Property: Hotel El Ganzo
Address: El Tiburon s/n, San Jose del Cabo 23403, Mexico
Phone Number:
Region: Mexico > Baja California > Baja California Sur > Los Cabos > San Jose del Cabo
Amenities:
Bar / Lounge Beach Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#6 Romantic Hotel in San Jose del Cabo
#12 Luxury Hotel in San Jose del Cabo
#15 Spa Hotel in San Jose del Cabo
#16 On the Beach Hotel in San Jose del Cabo
Price Range (Based on Average Rates): £££
Hotel Class:4.5 star — Hotel El Ganzo 4.5*
Number of rooms: 70
Official Description (provided by the hotel):
El Ganzo is Los Cabos' hippest and most unique luxe boutique hotel, often described as a place of experiences. With its very own Cultural, Art & Musical program, it is a member of 'Preferred Lifestyle' and offers 60 deluxe ocean view rooms, three Master, four Large and two Very Large suites. Expansive views of the Sea of Cortez and Puerto Los Cabos Yacht Marina set the tone. Perfectly situated between the area's natural beauty and modern delights, the property stands at the mouth of Marina Puerto Los Cabos bordered by the fisherman's wharf, and is only a 20-minute drive to the airport or just 5 minutes to the historic town of San José del Cabo and the famous Art Walk. Dining options are multiple on site with the Gachoo Sushi Bar, the Upstairs Bar wrapped around the infinity pool and signature glass Jacuzzi, Ganzo Downstairs Restaurant overlooking the marina, or the private Beach Club Restaurant on our swimmable beach. With a complete spa and golf 5 minutes away at Puerto Los Cabos Golf Course, El Ganzo truly is a unique hotel and experience in Los Cabos. ... more   less 
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Also Known As:
Hotel El Ganzo Los Cabos, Mexico - San Jose Del Cabo

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