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“Great Location”

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Hyatt Ziva Los Cabos
Ranked #9 of 42 Hotels in San Jose del Cabo
Certificate of Excellence
Calgary
Level 4 Contributor
17 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
“Great Location”
Reviewed 30 June 2014

We arrived late on a Saturday afternoon,and the checkin was quick and efficient.. We found the hotel staff to be very friendly and polite,they couldn't do enough for you.The hotel was very clean as were the grounds. The a la carte restaurants were all very good and because of the time of the year they were not crowed and required no reservation. The only point I can maKe about them is there was a dress code in effect and all guests were made aware of that during check in.However it wasn't enforced at most of the restaurants which is unfortunate. I don't think anyone wants to get clean up then sit in a nice restaurant next to someone in a bathing suite and muscle shirt. the food in all restaurants was plentiful varied and very good. Overall a great location and we plan on returning next year hopefully for a family vacation.WELL DONE TO THE HOTEL AND ALL THE STAFF

Room Tip: All rooms had some sort of ocean view some better than others depending on price. The rooms were ver...
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  • Stayed April 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Al S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HyattZivaCabos, Director General at Hyatt Ziva Los Cabos, responded to this review, 2 July 2014
Dear Guest,

The main goal of Hyatt Ziva Los Cabos is to create unique and memorable experiences to all our guests, many thanks for taking the time to share your comments.

Our commitment is to make you feel like home from the first to the last moment, providing you all the time the best quality and services. We are happy to learn that you enjoyed all our facilities but most of all the friendly service of all our associates.

We cannot wait to host you again.

Best Regards

Francisco J. Silva

General Manager
Hyatt Ziva Los Cabos
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Rating summary
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  • Sleep Quality
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Traveller tips help you choose the right room.   Room tips (947)
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English first
Schenectady, New York
Level 1 Contributor
4 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 30 June 2014

We stayed at Hyatt Ziva for our honeymoon and it was absolutely wonderful. While the resort was busy there was plenty of space that you could sneak away to the beach to find some peace and quiet. Definitely one of the best all-inclusive resorts in terms of amenities, food, and service. Can't say enough about the service! The views were beautiful and the grounds were flawless and clean. Would definitely recommend.

Room Tip: Higher floor towards the end of the building to get closest to the water.
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  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Kelly C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HyattZivaCabos, Director General at Hyatt Ziva Los Cabos, responded to this review, 2 July 2014
Dear Guest,

At Hyatt Ziva Los Cabos we always appreciate all your comments, it is pleasant to know that you had a wonderful time during your recent visit.

Our staff is committed to create memorable experiences to all our guests. Your honeymoon will be the perfect moment to enjoy once again of our gorgeous sceneries.

We will be waiting for you with open arms.

Best regards

Francisco J. Silva

General Manager
Hyatt Ziva Los Cabos
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Denver, Colorado
Level 5 Contributor
67 reviews
55 hotel reviews
common_n_hotel_reviews_1bd8 104 helpful votes
Reviewed 30 June 2014 via mobile

I recently stayed at Hyatt Ziva for a friends wedding, and I was very surprised at the high food quality! The hotel was in a good (not fantastic) state. The pools are very nice, loved the swim up bar! The spa was ah-mah-zing, be sure to leave time to enjoy the hydrotherapy pools! The staff was helpful- particularly Miguel! Only cons: internet is terrible, and hotel itself was pretty empty! Not really a "happening" scene.

Stayed June 2014, travelled with friends
Helpful?
Thank minibargrrl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HyattZivaCabos, Director General at Hyatt Ziva Los Cabos, responded to this review, 2 July 2014
Dear Guest,

We appreciate the time you took to write your kind words. Your comments help us to improve every day.

It is pleasant to learn the activities and facilities that you enjoyed the most, definitely nobody should miss our wonderful Spa, we have a wide variety of treatments for everyone and we love to pamper all our guests.

We cannot wait to serve you again.

Best Regards

Francisco J. Silva

General Manager
Hyatt Ziva Los Cabos
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Westfield, Massachusetts
Level 2 Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 29 June 2014

My boyfriend and I visited Hyatt Ziva Los Cabos the first week of June and had an AMAZING time! I am a big traveler and have been to around a dozen resorts all throughout the Carribean/ Mexico and this resort has ranked in my top three. The resort is gorgeous and always clean, which is important to me (I'm a little OCD). If you are looking for a large resort, this place is not for you. It actually is quite small, so go to the beach to get some walking in. Scenery in the area is breathtaking. The water is too rough to swim in, but you can walk for miles and feel safe. The mountains make for great beach pictures. Staff is wonderful and the service could not have been better. We never had an issue with getting a seat by the pool, but we were up early every day. Food was great and there was plenty of variety, even for those of us who are picky. I cannot complain about the drinks either... I was feeling good after just one. There is not much of a night life on the resort other than the shows. We are in our twenties but weren't looking to party at night. We got our drinking/fun in during the day and got up early to hit the pool/beach/off-site excursions. If you have the money to do excursions I highly recommend the "Booze Cruise" and the Xtreme off-roading tour of the dessert/beaches. We got incredible pictures on the Booze Cruise with the famous rocks. The scenery on this boat tour reminded me of the Almalfi Coast in Italy. We would recommend this resort to anyone and are hoping to revisit the area in the near future!

  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank ChristinDel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HyattZivaCabos, Director General at Hyatt Ziva Los Cabos, responded to this review, 1 July 2014
Dear Guest,

Thank you for taking a moment to write about your recent visit, it was our pleasure to host you.

We are delighted to know that you had a great experience during your last visit, Los Cabos is wonderful place with beautiful sceneries and a wide variety of activities to enjoy with your friends and family. In Hyatt Ziva we love offering to all our guest memorable experiences with the best service, many thanks for your comments, they help us to be better every day.

We cannot wait to host you again.

Best Regards

Francisco J. Silva

General Manager
Hyatt Ziva Los Cabos
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level 2 Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 29 June 2014

My overall experience was a very positive one. I enjoyed the staff's friendliness and their eagerness to go the extra mile to make you comfortable. Eduardo was very accommodating in the international buffet. His service was excellent. I had the Holden opportunity to have 50 min body massage and 50 min facial which was performed by Angie. ( beautiful job ) The ambience of the facility was very relaxing and nicely appointed. The fresh fruit, teas, and fruit infused water was a very nice touch. These amenities ave been offered at other spa locations and did not always look so inviting. I would recommend getting to the Japanese restaurant early because it's the most popular. I honestly believe the seating needs to begin earlier or be extended. It's a nice treat for everyone, newlyweds, families and couples. My advice for the hotel would be to make transport ion arrangements to nearby San Lucas less expensive, your guests would love it. It would only be a win win investment. It would be like bringing a little extra nightlife and tourist experience for your guest. It will encourage them to stay with you again and not chose a hotel closer to the busier San Lucas Los Cabos

Room Tip: Decide on view pool or beach. Higher floors can possibly have both. Lower floors are a little noisie...
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  • Stayed June 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Brainybronxbeauty
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HyattZivaCabos, Director General at Hyatt Ziva Los Cabos, responded to this review, 1 July 2014
Dear Guest,

Definitely our Spa is something nobody should miss, we offer a wide variety of massages, beauty mirrors, special rituals and body pleasures, all of them provided with the best products and professional therapists. All our facilities were created thinking on your comfort, we are happy to learn that your experience with us was more than perfect.

We appreciate your comments and suggestions, they helps us to improve our services to offer memorable experiences.

Many thanks for your comments, we are looking forward to host you again.

Best Regards

Francisco J. Silva

General Manager
Hyatt Ziva Los Cabos
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Skokie, Illinois
Level 3 Contributor
13 reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 29 June 2014

Five of us descended on the Hyatt Ziva June 6-June13, 2014. Other than a few room reservation glitches and a duped spa charge, our stay was wonderful. We had a two bedroom oceanfront unit with two bedroom suites with king beds (that was the glitch; it should have been two queen beds in each room), a nice sized living room and full kitchen. The room off the kitchen served as a third bedroom with a rollaway bed. It looked like it may have been a laundry room at one point. The fridge was fully stocked with bottled water and beverages and the housekeeping crew kept it stocked each day. The restaurants were all very good with lots of fresh fruit and vegetables. One of my friends was not feeling good when we arrived and Fernando, one of the managers at the breakfast buffet approached her and told her he noticed she had not been eating and offered to make her some broth or something she could eat. That attentiveness continued for our week long stay. Bryan, our water aerobics instructor, Elena, our pool server, Daniel at the seafood grill Elizabeth, our housekeeper and finally, Senor Hugo Villanueva who was everywhere ALL
the time and was incredible. Thanks to all at the Hyatt Ziva for making our girl's trip an excellent adventure! I am looking forward to returning. Maybe I'll bring my husband this time! One word of advice, do not sit on the edge of the pool chairs! you'll end up hitting the concrete while the other end is up in the air. ONE of us did this right after our food was delivered. Quesadillas and tacos everywhere!

  • Stayed June 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank DMack23
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HyattZivaCabos, Director General at Hyatt Ziva Los Cabos, responded to this review, 1 July 2014
Dear Guest,

Our main goal is to create unique and memorable experiences to all our guests, it is pleasant to learn that you had a great time with us.

All our facilities were created thinking in your comfort and our staff is always attentive to make you feel as home, it is great that you enjoyed all our restaurants and pools. We will make sure the staff that you mention above will receive the recognition that they deserve, we enjoy creating memorable moments.

Once again thank you for your kind comments, we are looking forward to see you again.

Best Regards

Francisco J. Silva

General Manager
Hyatt Ziva Los Cabos
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Warminster, Pennsylvania
1 review
Reviewed 29 June 2014

My husband I stayed at the Hyatt Ziva Los Cabos and had a fantastic time. We were able to relax, have good food (all inclusive) and the staff was excellent. I had a massage with Veronica Montano which was the best I ever had -- I was thankful that she knew what she was doing and went right to my neck and back areas without me even telling her. I felt great afterwards and would highly recommend Veronica.

The woman (I think her name was Sable) at the desk who booked our trip with Mario into town, the glass bottom boat and tour was extremely knowledgeable and personable. Our trip with Mario was wonderful - what a great guide.

Sandra from the hotel helped us book our transportation to and from the airport before we actually left for the trip. She got back to us right away and everything went smoothly.

All in all loved our trip to Los Cabos and stay at the Hyatt Ziva. Would go back in a heartbeat!.

  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Gail M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HyattZivaCabos, Director General at Hyatt Ziva Los Cabos, responded to this review, 1 July 2014
Dear Guest,

We are delighted to learn that you had a wonderful time whit us, many thanks for sharing your comments.

Our Spa is the biggest and the best in San Jose del Cabo, you can enjoy a wide variety of treatments and all our therapists are qualified to offer all our guest the best service, we are happy that you had the chance to use our facilities.

Our excursion desk is always giving to our guest the best option to enjoy our beautiful destination, we are happy that you enjoyed our facilities and the friendliness of our staff.

Veronica, Sabel and Sandra are very thankful with your kind words.We cannot wait to host you again.

Best Regards

Francisco J. Silva

General Manager
Hyatt Ziva Los Cabos
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hyatt Ziva Los Cabos

Property: Hyatt Ziva Los Cabos
Address: Paseo Malecon Sn Lote 5, Zona Hotelera, San Jose del Cabo 23405, Mexico (Formerly Barcelo Los Cabos Palace Deluxe)
Phone Number:
Region: Mexico > Baja California > Baja California Sur > Los Cabos > San Jose del Cabo
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Business Hotel in San Jose del Cabo
#6 Family Hotel in San Jose del Cabo
#7 Romantic Hotel in San Jose del Cabo
#8 Luxury Hotel in San Jose del Cabo
#8 On the Beach Hotel in San Jose del Cabo
#9 Spa Hotel in San Jose del Cabo
Price Range (Based on Average Rates): £££
Hotel Class:4.5 star — Hyatt Ziva Los Cabos 4.5*
Number of rooms: 591
Official Description (provided by the hotel):
Located on one of the most majestic peninsulas in the world and offering spectacular views of the Sea of Cortes, Hyatt Ziva Los Cabos is a luxurious all inclusive oasis of sophistication and comfort. This magnificent beachfront resort is minutes from beautiful downtown San Jose del Cabo and features plush accommodations, impressive amenities, impeccable service and is just minutes from the international airport. Hyatt Ziva Los Cabos is a unique, all inclusive experience that offers a myriad of activities from fine dining options at six a la carte restaurants and two gourmet buffet restaurants, to unique spa treatments, children’s programming and nightly entertainment shows. Enjoy deep-water fishing, scuba diving, world-class golf and many more adventure activities nearby. Or, simply relax and soak up the sun in one of the resort’s five swimming pools and breathtaking beachfront. This luxury resort also features 35,000 square feet of meeting facilities and ideal locations combined with the special touch of event planners who will attend to every last detail. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Hyatt Hotels Corporation, Booking.com, Hotels.com, TripOnline SA, HotelQuickly, Evoline ltd, Cancelon and getaroom.com so you can book your Hyatt Ziva Los Cabos reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Barcelo Los Cabos Palace Deluxe Hotel San Jose Del Cabo
Barcelo Hotel Los Cabos
Barcelo Resort Los Cabos
The Grand Baja
Hyatt Ziva Los Cabos Mexico - San Jose Del Cabo

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