Booked table for seven on a Thursday at the hotel booked for 7.30 eventually received our food one hour and ten minutes later.on making enquiries to the staff during this period we were constantly lied to such as food to be served in five minutes on five occassions.
The table behind us had been waiting for food for one and a half hours they walked out they had two young children with them.
Nobody seemed to give a damn the whole dining room about 25 people had the same complaint
When the food did arrive it was almost inedible lacking flavour and taste.of the seven meals served only two,the childrens meals of fish and chips and sausage beans and chips were of any standard
Shortly after we finshed our meals a middle aged woman appeared apologising for the 30 minute delay ,which was in fact an hour and ten minutes.She said the head chef had not turned in for work and this was the cause of the problem,it probably explained also the standard of the food
At no time did anybody explain that there was an issue with the chefs in the kitchen had we been told we would have chosen to eat somewhere else as probably would most of the other diners
She didn't seem to have much of a clue and she handled the valid complaints very badly.
If you are in Hope Cove and are looking for an evening out I urge you not to try this place
- Official Description (provided by the hotel):
- 14 bedroomed family run hotel 50 yds from the golden sandy beaches of Hope Cove. Dog friendly, we are on the world famous South West Coast path, the hotel was refurbished in 2009 and boasts a spacious sun terrace from which to enjoy breath taking views out to sea. Our restaurant is rapidly becoming the destination of choice for all those who love fresh locally produced fare and our speciality is locally caught sea food which is landed daily.We hope you will come and stay. ... more less
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- Also Known As:
- The Sun Bay Hotel Hope Cove, Devon