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“Could have been better”
Review of Castle Tam Hostel

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Castle Tam Hostel
Missoula, Montana
Level 1 Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“Could have been better”
Reviewed 22 December 2013 via mobile

The hostel was clean and well-run, and the layout is oriented very well to encourage hostel guests to hang out together. If you don't speak Spanish, this is a great place to be. the employees even answer the phone in english. The neighborhood is safe and proximity to downtown and bus stops is great. Two things on the negative side: the customer service was a little more than "chill" and came off as a bit off-putting. Not to say anyone there is lazy, but rather they should put more importance on making their guests feel welcome. Secondly a word from experience: you'll be a lot happier there if you smoke (we came out of the hostel smelling of cigarettes).

Stayed December 2013, travelled with friends
Helpful?
1 Thank TrekConmigo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jonathan W, Owner at Castle Tam Hostel, responded to this review, 3 January 2014
I thank this person for their remarks and would like to address the negatives. First off, there are designated smoking areas and if someone does not want to be around the smokers, there are other places they can spend time. In accordance with Costa Rican Law smoking inside the public areas and the rooms is strongly enforced. Regarding the other complaint. We do not believe that staff are necessarily supposed to be "hanging out" with guests. Guests are permitted to sit with the staff in the area that we usually hang out in but we like to keep a separation that allows us to do our job better. During my first months as the owner of the hostel I became far too chummy with my guests which made doing my job a little more difficult. It is a lot easier to tell someone they need to clean up their dishes when you were not at the bar with them the night before. There are signs posted that inform guests where the staff are and anyone who needs anything is helped promptly. Once again, I thank this person for his candid remarks but wish he or she would have said something while still here so we would have had an opportunity to address his or her concerns immediately.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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105 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (9)
Date | Rating
  • English first
  • French first
  • German first
  • Spanish first
  • Swedish first
  • Any
English first
Boblingen, Germany
1 review
Reviewed 13 December 2013

A decent hostel where you have great internet access and the basic services you need. I received great service as well as an excellent price for what I needed. It is near the Universidad de Costa Rica and next to a great bus route to get quickly to the National Archives as well as downtown San José. For those working at the Archives, I would recommend this hostel.

  • Stayed September 2013, travelled on business
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Helpful?
Thank bob b
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level 2 Contributor
8 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 6 December 2013

good place for teenagers who enjoy drinking bear and watch tv BUT horrible if you don't. the lazy staff is just inappropiate : they don't speak spanish, and the breakfast is anything but good. what else...bed hurts, dirty place with typico " cucaracha " in the kitchen for breakfast...they call it a castle, i call it a jail.

  • Stayed November 2013, travelled as a couple
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Helpful?
3 Thank mimiao
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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Victoria, Canada
Level 2 Contributor
6 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 21 November 2013

This was our first time in Costa Rica, My boyfriend and I booked a room at Castle Tam for the night we flew in because it was the cheapest place we could find. I was very happily surprised when I walked through the front gates! There is art painted onto the walls, maps of Costa Rica, a map of down town, some flags, Its was so colourful!

Firstly the hostel its self is full of character! Anything you need is there, the kitchens are fully stoked with pots and pans and utensils, you can keep your food in the fridges or in your own little cubby hole in the kitchen, which is great for long stays because you save a whole lot of money cooking your own food. There is a lovely little living room with a T.v and couches, coffee every morning, a cute little court yard with a big beautiful tree and a little grass area, tables and chairs, perfect for eating breakfast on a sunny day :)

That isn't even the best part though,the real charm to Castle Tam is the staff.
From the second we got in they we're very welcoming and helpful, the owner John is a wonderful american man who helped us with everything we need. From getting us towels and giving us directions to actually taking us places, He showed us market and the grocery store and took us out of town to see some great sights and gave us lots of history lessons.
The rest of the staff is fantastic a swell, they are lots of fun and super cool. We spent a lot of time bugging the staff who are in the garage on they're down time (its like the staff room) they made us feel really included.

All and all I could go on forever, we are here for a month and got a great rate, the prices are perfect for young travellers or budget travellers. No it does not look like a 4 star hotel and no you wont get room service and yes there are dust in some corners and the traffic can be loud in the morning and the people can be loud at night but in my opinion you get so much more than what you pay for.

  • Stayed November 2013, travelled as a couple
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Helpful?
Thank HopelessWanderer2013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Portland, Oregon
1 review
Reviewed 16 October 2013

I have to say this place was perfect for what I needed while in San Jose (3 nights on the weekend). It is located 2 blocks from a bus to downtown, near the big San Pedro Mall, and right in the heart of the university district of San Pedro. Lots of night life close by but it was peaceful and safe at Castle Tam. The managers were friendly and helpful when I had questions and they went out of there way to make me feel welcome (props to Castle Tam Manager Hassan) and the price was amazing for the area. I met people from many different countries while staying here and was able to form some real friendships. A group of us went to the bars right across the street from the university of costa rica. If you are looking for budget prices in a great area, go here!

  • Stayed October 2013, travelled solo
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Helpful?
Thank OREGONSTATE
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
San Pedro, San Jose, Costa Rica
Level 2 Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 6 October 2013

This is my second time staying at Castle Tam, and I still recommend it to anyone traveling in San Jose/San Pedro. The staff is extremely friendly and the hostel has an overall friendly and welcoming feel to it. My only concern is that the walls are a bit thin and it can get a bit loud. Otherwise, I think it's a great place, and if you need a hostel in the area, this is the best one to go to for the price.

  • Stayed October 2013, travelled solo
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Helpful?
Thank Averi C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Los Angeles, California
Level 1 Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 23 August 2013

Castletam is conveniently located near the University of Costa Rica in the neighborhood of San Pedro. The staff is welcoming, the other guests are interesting and the area is a nice respite from downtown San Jose. If you are an exchange student or visiting scholar longer term stays are possible.

  • Stayed June 2013, travelled on business
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Helpful?
Thank Adrea G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Castle Tam Hostel

Property: Castle Tam Hostel
Address: 100 metros oeste Escuela de la Roosevelt | San Pedro, San Pedro 1000, Costa Rica
Region: Costa Rica > Province of San Jose > San Pedro
Amenities:
Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
Hotel Style:
Ranked #6 of 8 Speciality Lodging in San Pedro
Price Range (Based on Average Rates): £
Number of rooms: 15
Official Description (provided by the hotel):
We're in the heart of lively, upscale San Pedro, only 300 meters from the University of Costa Rica and the student nightlife of Calle de la Amargura. Our hostel is 10 minutes by bus from downtown San Jose and walking distance from San Pedro Mall, three supermarkets and many restaurants! We have two full kitchens and plenty of fridge space for your food. Hang out with fellow travelers in the courtyard, or watch students pass by on the outside terrace. San Pedro is a safe neighborhood in San Jose, so we enjoy taking our guests out for movie nights, skating, city walks and pub crawls on Calle de la Amargura. We have regular BBQs, hot water in every bathroom and free WiFi throughout the building. ... more   less 
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Also Known As:
Castle Tam Hostel Costa Rica/San Pedro

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