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“A great experience”

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Hotel de la Soledad
Ranked #1 of 67 Hotels in Morelia
Certificate of Excellence
Medellin
Level Contributor
16 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
“A great experience”
5 of 5 bubbles Reviewed 22 July 2014 via mobile

It's a shame we could only spend a single night in this city because we loved our hotel. Every single detail about the hotel is so beautiful and elegant. Whoever decorated this place has great taste. The food in the restaurant is also excellent. We were too tired to go find somewhere to eat, and were pleasantly surprised after trying out the hotel's restaurant. Probably some of the best food I've had during my two weeks in Mexico. The only downside is that it can sometimes get a little noisy outside, and the wifi connection isn't always good in some of the farther rooms.

  • Stayed July 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Mariaristi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Armando Z, Gerente at Hotel de la Soledad, responded to this review, 24 July 2014
Google Translation
Estimada mariaristi

Muchas gracias por sus comentarios, solo puedo decirle que en su próxima visita nos pueda deleitar con su presencia más tiempo. Con respecto al ruido y el problema del Wi Fi, lamento decirle que es por la razón que estamos en remodelación, pero le prometo que esto será por un lapso muy corto, espero que nos permita resarcir ese momento desagradable que vivió con el ruido.

Quedo a sus apreciables ordenes
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338 reviews from our community

Traveller rating
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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (41)
Date | Rating
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  • French first
  • German first
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  • Portuguese first
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  • Any
English first
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 24 June 2014

Las habitaciones son muy amplias y cómodas. Son modernas y al mismo tiempo mantienen el estilo colonial de Morelia. Las camas son excellentes, dormimos muy bien. El patio es un local excelente para tertulias de grupos pequeños o grandes. El restaurant tiene una cocina muy buena y también buen servico. El personal nos attendió muy bien.

This is a great place to stay. My family went to Morelia for a wedding (We flew from California.) My daughter loved the place. She thought she was in the set of one of the Zorro movies. The rooms are modern without sacrificing the colonial appeal of Morelia. The beds are great. The food and service were great. The value is high. It's too bad more Americans like myself aren't visiting Morelia. Morelia and its surroundings have a lot to offer and it is quite safe, especially when you are attended by the staff of this hotel. I can recommend this place, and Morelia and its surroundings, without any hesitation.

Don't miss the Casa de Artesanía in the San Francisco convent. It has arts and crafts from all over the state of Michoacán, including Pátzcuaro, Santa Clara del Cobre, etc. It's within walking distance of this hotel, as are most of the historic sights of Morelia.

Room Tip: Consulte el personal del hotel.
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  • Stayed June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
Thank Alan S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
soledad123, Gerente at Hotel de la Soledad, responded to this review, 26 June 2014
Google Translation
Sr. Alan

muchas gracias por sus comentarios, nuestra prioridad es hacer de su estancia placentera e inolvidable, lo esperamos muy pronto en este su hotel.

saludos
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Alberta, Canada
Level Contributor
176 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 74 helpful votes
5 of 5 bubbles Reviewed 1 March 2014

How glad we were to have picked this hotel to stay in for 4 nights! Beautiful rooms and bathrooms are updated; wonderful linens, comfortable beds; modern rain shower and swirl sinks; lots a light and light-up makeup mirror. Some of the courtyard was under construction but did not hinder our enjoyment. Personnel; desk clerks, porters and waiting staff were all super nice to us! Courtyard is beautiful; day and at night. Breakfast were the full deal; real juice and eggs, your choice with buns and pastries. I love it when the waiter sets your napkin on your lap. I felt like a queen! We received a welcoming cocktail and 10% off at restaurant. There was some street noise when window shutter was open. This was the nicest hotel we stayed at ( was not the most expensive) and made our stay in Morelia memorable. This hotel knows how important it is to please the guest!

  • Stayed February 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Venusalberta33
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
soledad123, Gerente at Hotel de la Soledad, responded to this review, 6 March 2014
Google Translation
Gracias por sus comentarios, estos nos son de gran utilidad ya que nos ayuda a crecer como empresa. En Hotel de la Soledad nos preocupamos por brindarles el mejor servicio y hacer que su estancia con nosotros sea placentera; es por ello que en estos momentos nos encontramos en remodelación de algunas de nuestras habitaciones, esto con la finalidad de ofrecerles las instalaciones de primera calidad que merecen.

De antemano, quiero pedir una sincera disculpa por las molestias que estos ajustes les ocasionen ya que este proceso tomará tiempo; sin embargo, el compromiso de hacer su estadía inolvidable queda como garantía. Por otro lado pongo a su disposición mi correo electrónico para que me hagan llegar sus comentarios los cuales, repito son de mucha importancia para nosotros.

Atentamente
L.T. Armando Zendejas Espino
Gerente General
Correo: gerencia@hsoledad.com
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Florida
Level Contributor
24 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
3 of 5 bubbles Reviewed 27 February 2014

I wish I could rate this gorgeous hotel higher, for when we arrived on a Sunday, all was calm and beautiful. A lovely respite with a huge balcony/portal with chairs to lounge in outside our door, lush courtyard - although part of it was roped off with 'caution' tape - and very stylish, dramatic rooms. The designers got a little too stylish though, with lighting that is impractical. (Just try to shave with light coming only from underneath, through the translucent sink!) Staff was friendly and we were happy.
But come Monday, 15 or 20 workmen arrived, and it was obvious major construction of the courtyard was going on. And the courtyard IS the hotel! We ate breakfast (served in the courtyard) with hammering, chipping, and sawing of stone going on. The workers go in and out the same door as the waiters do bringing in our food.
Out all day, we come back to rest, but there was no respite from the noise, and the courtyard was now completely blocked off, so we had to walk through the restaurant to get to the stairs to the room. We asked: How much longer? We were told: an hour or so. We go back out, come back 5 hours later, and at 7:30 PM they were still at it.
At night trucks were bringing in loads of construction material. The next day was the same. So, we couldn't really use the hotel except to sleep.
I'm sure it will be lovely when they finish, but this hotel should close down and get the work done.

Room Tip: There's a small back courtyard with rooms, also, but construction noise is SO loud that this wou...
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  • Stayed February 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Dan S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
soledad123, Gerente at Hotel de la Soledad, responded to this review, 6 March 2014
Google Translation
Gracias por sus comentarios, estos nos son de gran utilidad ya que nos ayuda a crecer como empresa. En Hotel de la Soledad nos preocupamos por brindarles el mejor servicio y hacer que su estancia con nosotros sea placentera; es por ello que en estos momentos nos encontramos en remodelación de algunas de nuestras habitaciones, esto con la finalidad de ofrecerles las instalaciones de primera calidad que merecen.

De antemano, quiero pedir una sincera disculpa por las molestias que estos ajustes les ocasionen ya que este proceso tomará tiempo; sin embargo, el compromiso de hacer su estadía inolvidable queda como garantía. Por otro lado pongo a su disposición mi correo electrónico para que me hagan llegar sus comentarios los cuales, repito son de mucha importancia para nosotros.

Atentamente
L.T. Armando Zendejas Espino
Gerente General
Correo: gerencia@hsoledad.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Chicago
Level Contributor
65 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 78 helpful votes
3 of 5 bubbles Reviewed 25 February 2014 via mobile

This hotel is one of the prettiest and authentically colonial I've ever stayed in. The staff is accommodating and during a four night stay we had no issues in our renovated room. Very nice. But...there is construction in the courtyard and in about half of the upstairs courtyard facing rooms as well as the roof. Thankfully, the arrival of a bus full of Mexico City embassy VIP's curtailed some of that activity. Management has attempted to mitigate a lot of the noise but...you know how that goes. By the way, if your room faces Zaragosa Street there is a noisy nightclub with live music until 1 am directly across the street. The room rates are expensive so it's worth checking construction status. We arrived totally unawares and it did put a damper on things. A shame we couldn't enjoy dinner or a drink in the really lovely courtyard. The breakfast to order is very nice, service is good. Best breakfast bread rolls I've had this side of the Atlantic!

Stayed February 2014, travelled as a couple
Helpful?
Thank gonezen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
soledad123, Gerente at Hotel de la Soledad, responded to this review, 6 March 2014
Google Translation
Gracias por sus comentarios, estos nos son de gran utilidad ya que nos ayuda a crecer como empresa. En Hotel de la Soledad nos preocupamos por brindarles el mejor servicio y hacer que su estancia con nosotros sea placentera; es por ello que en estos momentos nos encontramos en remodelación de algunas de nuestras habitaciones, esto con la finalidad de ofrecerles las instalaciones de primera calidad que merecen.

De antemano, quiero pedir una sincera disculpa por las molestias que estos ajustes les ocasionen ya que este proceso tomará tiempo; sin embargo, el compromiso de hacer su estadía inolvidable queda como garantía. Por otro lado pongo a su disposición mi correo electrónico para que me hagan llegar sus comentarios los cuales, repito son de mucha importancia para nosotros.

Atentamente
L.T. Armando Zendejas Espino
Gerente General
Correo: gerencia@hsoledad.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Oranjestad, Aruba
Level Contributor
42 reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 bubbles Reviewed 14 January 2014

The hotel was the perfect place for our wedding, the patio and the fountain charming, elegant and good food and atmospere. charming polite and very welcoming was the staff, a big thanx goes to Mario Sanchez to help us with every arrangement for the wedding and also to accomodate our guests, everyone loved the service, the staff did an wonderfull job to make our wedding day an unforgetable expierience, defenitly a place we would stay again on our next visit.

  • Stayed December 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank canic2014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Yorktown, NY
Level Contributor
58 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
4 of 5 bubbles Reviewed 6 January 2014 via mobile

Beautiful rooms with great food and atmosphere Great location. my only complaint was that there was no make up mirror and the mirror was far away. Then there was the problem in the shower. The smell came up from the sewer and we needed to keep a towel over the drain. I would come back here again.

Stayed January 2014, travelled as a couple
Helpful?
Thank NYCookie3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hotel de la Soledad

Property: Hotel de la Soledad
Address: Calle Ignacio Zaragoza No. 90, Morelia 58000, Mexico
Region: Mexico > Central Mexico and Gulf Coast > Michoacan > Morelia
Amenities:
Bar / Lounge Beverage Selection Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Suites Wheelchair access Airport Transportation
Hotel Style:
#1 Luxury Hotel in Morelia
#1 Family Hotel in Morelia
#2 Romantic Hotel in Morelia
#3 Business Hotel in Morelia
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Hotel de la Soledad 4*
Number of rooms: 28
Official Description (provided by the hotel):
XVII century colonial building decorated with a vast collection of works of art, paintings and furniture and antiguos.Modernas Charming rooms furnished with fine marble details, onyx, wood and quarry, retaining its essence colonial.Galardonado I have one of the colonial patios most beautiful of the former Valladolid. Located in the heart of the historic center of Morelia, near the most representative attractions of the city ... more   less 
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Also Known As:
De La Soledad Morelia
De La Soledad Hotel

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