My experience at Casareyna comes from actually NOT staying at the hotel. I made a reservation through the page and it had a problem - so in the end was cancelled. I of course was not pleased- but the management of the hotel was superb in treating me. They helped me sort out meals and accommodation and from a potentially conflictive situation they ensured I am looking forward to stay with them. It does help a lot sampling the authentic and tasty Mexican food they serve at their restaurant.
Congratulations for having authentic client service attitude. Look forward to my stay with you
- Official Description (provided by the hotel):
- Beautiful, cozy and charming hotel, located at Puebla's downtown, right next to the convention center. Casareyna offers big, comfortable and luxurius rooms plus an awarded fine dining Restaurant. The facilities include a certified Talavera boutique with factory prices, outdoor patios, bar, meeting room and much more.Great service and a single goal: Your total satisfaction. ... more less
- Reservation Options:
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