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“Close to centro”

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Holiday Inn Express Puebla
Ranked #27 of 100 Hotels in Puebla
Certificate of Excellence
Reviewed 20 March 2013

Nice room, hot shower with good pressure, fast internet. Coupons for breakfast were a good deal - a buffet with a pretty good selection and all it cost was a tip. Desk staff were mostly helpful when we arrived but appeared to be indifferent when we left.
Hotel was a little pricey, but it was busy with a lot of business folks and some tourists present.

  • Stayed: March 2013, travelled as a couple
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Thank Bill E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HIExpressPuebla, Manager at Holiday Inn Express Puebla, responded to this reviewResponded 20 September 2013

Hi Bill E
Thanks for your comments we know we can improve your experience when staying with us. It will always be a pleasure to meet you.
Rest assured that your comments will be reviewed by our team and take actions accordingly.
Until next.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Reviews (182)
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29 - 35 of 182 reviews

Reviewed 29 November 2012

This was one of the best HIX properties we have stayed at. Some of the highlights:

(1) Very reasonable price ($79/night incl. tax for 3 adults).

(2) Cheerful front-desk personnel.

(3) Excellent exchange rate available at front desk (12.80 pesos for $1)

(4) Great breakfast with wonderful staff; on day 1 there were amazing tamales on offer, which were not available the following days, but there was plenty of other good stuff to eat.

(5) Room was large (I think they upgraded us to a corner room which is bigger), functional, quiet and allergy-free.

(6) Reliable, honest, friendly taxi service was available anytime right in front of the hotel.

I would recommend this hotel to anybody who wanted a pleasant, trouble-free stay in Puebla.

  • Stayed: November 2012, travelled with family
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1  Thank Witoldzio
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 23 November 2012

Puebla is a difficult city to travel in and through, and I wanted a hotel that was clean, comfortable and moderately priced. The Holiday Inn Express filled the bill. Easy to find off the carratera the hotel is perfect for business people or road travelers.

The hotel is clean and simple, the rooms are moderately priced, and the staff is very efficient at getting you in and out, and solving your problems. The rooms are "business simple", but the beds are very comfortable and the linens clean and fresh. The hotel was busy but handled the people very well, with very little "people noise" and disturbance.

To get an evening meal we went across the street to the Intercontinental and enjoyed a nice meal and wandered through the shops. The Holiday Inn Express has a breakfast buffet and free, ,very good wireless Internet access. The shower was great!

For those who wish to do a bit of site seeing, i recommend parking your car in the "price included" parking lot and hire a taxi for a short ride to Puebla's centro historico. it is difficult to find you way around this Mexican city.

All in all, the Holiday Inn Express was exactly what I wanted to spend an easy traveller's night.

Room Tip: Ask for a room with a view of the volcanos. Magnificent.
See more room tips
  • Stayed: November 2012, travelled as a couple
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1  Thank George M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HIExpressPuebla, Revenue Manager at Holiday Inn Express Puebla, responded to this reviewResponded 24 January 2013

HI Gorge!
Always be a pleasure receive you, and please tell us If there is anything we can improve your future stays.
Greetings.

Report response as inappropriate
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Reviewed 24 September 2012

If you're looking for a place to stay that has the minimal amenities and great rooms, this is the place to stay!

They include a complimentary breakfast (good) and they also have a pool lane.

Great for a quick trip to Puebla.

  • Stayed: October 2011, travelled with family
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Thank jcesarmo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 28 August 2012

Stayed here for the fourth time in two years. Still perfect. Great room, great beds, great breakfast, great price! Can't think of anything to complain about (and I am good at complaining). A comfortable, quiet oasis.

  • Stayed: August 2012, travelled with family
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Thank Spiney
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 20 August 2012

This hotel is clean and in a very safe area of Puebla. The staff speaks good english and very helpful with getting taxis. The continental breakfast is good, but the room is small (especially when tour buses are there) so get there early in the morning. This has happened to me twice here. There is also an Intercontinental Hotel next door with good dining options. There are not many other restaurants nearby.

  • Stayed: February 2012, travelled on business
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Thank Tarheel74
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 14 July 2012

Excellent location at walking distance from restaurants and historic places, you can easily take a self guided tour from here. good amenities for a business class hotel either for a short or long stay. The rooms are clean and comfortable but the bathrooms are cramped any way you won't spend a long time in your room with a great panoramic view a few steps away from there.

Stayed: July 2012, travelled on business
Thank Luis K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Holiday Inn Express Puebla

Address: Boulevard Hermanos Serdan 45 | Col Amor, Puebla 72140, Mexico
Phone Number:
Region: Mexico > Central Mexico and Gulf Coast > Puebla > Puebla
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Room Service Swimming Pool Wheelchair access
Hotel Style:
#8 Business Hotel in Puebla
#13 Family Hotel in Puebla
Price Range: £46 - £84 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Puebla 2.5*
Number of rooms: 189
Official Description (provided by the hotel):
The Holiday Inn Express Puebla Hotel is located on the first entrance of the Mexico-Puebla highway, with close access to the colonia La Paz and adjoining residential and financial area. Just 2 miles to downtown and 15 miles to Hermanos Serdan Airport. The hotel offers 189 rooms equipped with A/C, cable TV, hair dryer, desk, alarm clock, iron-ironboard, wireless and high speed Internet access for demanding executives. In addition there is a Business Center, 3 meeting rooms, an heliport, indoor pool and a gym. ... more   less 
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Also Known As:
Holiday Inn Express Puebla Hotel Puebla
Holiday Inn Puebla
Puebla Holiday Inn

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