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“Wonderful stay”

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Retallack Resort and Spa
Oxford, United Kingdom
Level 4 Contributor
25 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
“Wonderful stay”
Reviewed 7 August 2014

We had a wonderful stay in Retallick. We had seven adults, two babies and three dogs and everyone in our party enjoyed it. The hot tub was definitely a highlight for the adults. We stayed in ax fistral property and it was big enough for no-one to feel on top of each other. Will definitely plan a return visit

  • Stayed June 2014, travelled with friends
    • Value
    • Rooms
    • Service
Helpful?
1 Thank edelod
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AmyJason2010, Guest Relations Manager at Retallack Resort and Spa, responded to this review, 8 August 2014
Dear Guest
Thankyou very much for taking the time to review your stay at Retallack Resort and we are delighted that you had a wonderful holiday in your Fistral Lodge with Hot tub! We do hope to welcome you all back again soon.
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917 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
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English first
Oxford
Level 2 Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed 5 August 2014 via mobile

After coming here in April, we vowed never to return, but a nice gesture was made my Retallack and we came back for 2 wonderful nights stay, much better than last times visit, now highly recommended and clean, peaceful - we shall be back next year :)

Stayed August 2014
Helpful?
3 Thank Waynester
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AmyJason2010, Guest Relations Manager at Retallack Resort and Spa, responded to this review, 8 August 2014
Dear Guest
We are delighted that you enjoyed your stay with us and look forward to welcoming you back again soon. Thankyou .
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
United Kingdom
Level 2 Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 1 August 2014

We had a lovely stay at Retallack Resort last month. The Padstow lodge we stayed in was spotless with everything we needed to make it a very enjoyable holiday. With five adults and a two year old in our party it was nice to have the two lounges in the lodge. We certainly hope to return.

  • Stayed July 2014, travelled with family
    • Location
    • Sleep Quality
    • Service
Helpful?
1 Thank Cathy L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AmyJason2010, Guest Relations Manager at Retallack Resort and Spa, responded to this review, 8 August 2014
Dear Guest
Thankyou very much for your review and we are delighted that you all enjoyed your holiday in your Padstow Lodge and that you found it to be very clean and that the 2 living rooms suited your needs well. We do hope to welcome you back again soon. Thankyou.
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bristol
Level 4 Contributor
27 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed 30 July 2014

My family and I stayed here at the beginning of July for my dads 80th birthday. They had rented one of the 6 bedroom houses which was like test driving your dream house for a few days it was fab. We were only there for the weekend but my brother and his wife had a car so they visited the local area and went to Paignton for a meal the taxi was quite expensive it was £36 return. They also tried the restaurant on site which they said was very good but pricey but it was a special occasion. The house was immaculate and clean and had every appliance and utensil you could wish for. Plenty of towels in the bathroom. We used the 5k running track which was good but needs to be a bit more clearly signposted as we met another dad and son running following us as they were lost nice scenery though, we also walked around the lake to. We wondered around the rest of the site and had a good nosey at the flo rider which looked good fun and well instructed. We also enjoyed having the ducks and swans on our door step. The reviews are quite mixed but I couldn't find fault but in fairness only there for two days but my parents who were there for a week couldn't find fault. Give it ago and find out.

  • Stayed July 2014, travelled with family
    • Value
    • Cleanliness
Helpful?
Thank jers3ygirl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AmyJason2010, Guest Relations Manager at Retallack Resort and Spa, responded to this review, 8 August 2014
Dear Guest
Thankyou very much for taking the time to write a review following your celebration stay in a 6 bedroom lodge overlooking the lakes and we are so pleased that you all had a wonderful time and that your lodge was very clean and offered all you needed and more ! We are so pleased that you couldn't find fault with Retallack and we do hope that we can welcome you all back again soon. Thankyou.
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Newquay, United Kingdom
Level 2 Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 30 July 2014

My partner and I have just returned from a weekend stay at Retallack Resort. We stayed in a 1 bedroom surf suite overlooking the lake.

The room was clean and presented lovely. I was pleasantly surprised to find all the basics you need for a weekend away (Tea, milk, biscuits, washing up liquid shampoo etc) being self catering, this is something we did not expect, and was a lovely surprise.

We loved the modern design, and especially the bathroom. The view overlooking the lakes was beautiful and relaxing.

We didn't have time to try the Green Room although the food did look splendid. We did however try the new stone baked pizza - these are a must!! Such a great addition to the resort offering lighter snacks in the new "driftwood" lounge. Being a vegetarian the pizzas were perfect!

We will be returning with friends soon and already looking forward to the pizza!

  • Stayed July 2014, travelled as a couple
    • Value
    • Rooms
    • Service
Helpful?
1 Thank Beth M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AmyJason2010, Guest Relations Manager at Retallack Resort and Spa, responded to this review, 8 August 2014
Dear Guest
Thankyou very much for your review following your weekend away stay in one of our surf suites overlooking the lakes and we are delighted that you found it to be very clean and that you found the welcome pack as an unexpected extra - Our Pizza's are a new addition to Retallack and we are delighted to hear they are going down well ! We look forward to welcoming you and your friends back again soon. Thankyou.
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York
2 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 29 July 2014

We were really looking forward to staying here in the fistral apartments. We had an 8 hour drive and were really disappointed when we arrived.

The room was filthy and had not been hoovered. There were bits of food in the fridge and the bathroom was dirty. We complained at reception and housekeeping came back and supposedly cleaned it again but it was still to a poor standard so I went and purchased my own cleaning products and cleaned it myself as I had a baby crawling around and didn't want her becoming poorly from all the dirt!

Another thing we noticed was how poorly finished the apartments were and badly maintained. Definately not what you expect from a 5 star resort.

On a positive note the setting is beautiful and we enjoyed the pool and steam room.

  • Stayed July 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Rach83york
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Manchester, United Kingdom
Level 1 Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 28 July 2014

Me, my partner, our two children (aged 4 and 2) and my in-laws have just returned from a fantastic 7 night break at Retallack Resort. Upon booking our holiday we selected a 6 person lodge but were lucky enough to be given a very spacious 8 person lodge instead, overlooking the rolling countryside and set back from one of the duck ponds, which our children loved to go down to each morning to feed the baby ducks.

Check in was straightforward as my in-laws arrived at the time stated on the website and were given the keys straight away without any queues or fuss. The lodge itself was beautiful and spotlessly clean. We were concerned that it might be a bit small for all of us but with its large open plan living/dining area and well equipped kitchen on the ground floor, separate living area on the first floor, and the huge bedrooms we needn't have worried. Our bed was one of the comfiest I have slept in. The bedding and pillows were high quality including the fluffy plump towels and bath robes. We really felt that we had received the 5* quality that we had paid for. Baby gates were supplied, along with high chairs and travel cot should we have needed them. We thought the children's crockery, beakers and cutlery supplied in the kitchen was a really nice touch along with the complimentary wash pack including cloths, washing up liquid and detergent for the dishwasher and washing machine.

The facilities on site were great, my partner and our 4 year old son took advantage of the indoor pool while I spent time in the soft play and outdoor play areas with our 2 year old, neither were overly busy. We ate one night in the Green Room, service was great and the food excellent. I agree it is a little bit on the pricey side but I am a firm believer in getting what you pay for so had no qualms about the bill, it was worth every penny.

The resort is in a perfect location for exploring some of Cornwall's most stunning harbours and beaches. We visited, Padstow, Port Isaac, Watergate Bay, Lusty Glaze and Porthcothan Bay, which were all around 10-15 minute drive away. We also visited Eden Project which was a little further away. In the evenings we would relax in the hot tub at our lodge. The village of St Columb Major is only stones throw away with a Coop Food store that opens everyday until 11pm and was great for picking up food for the BBQ and a few other essentials. There is also a delicious fish and chip shop in the village too.

All in all we had the most wonderful stay and were very sad to leave. I am sure we will return to Retallack Resort in the future and have already started recommending it to our family and friends.

  • Stayed July 2014, travelled with family
    • Sleep Quality
    • Rooms
    • Service
Helpful?
Thank P0lly101
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AmyJason2010, Guest Relations Manager at Retallack Resort and Spa, responded to this review, 8 August 2014
Dear Guest
Thankyou very much for your review following your holiday staying at Retallack Resort - We are delighted you enjoyed your upgrade to a 4 bedroom lodge overlooking the lake. We are pleased that your welcome and check in was a smooth process and as you say it does help this process if you arrive after the check in time. You obviously enjoyed the size and luxurious beds and bedding within your lodge. We are very pleased that you made good use of the facilities and enjoyed your meal in The Green Room Restaurant and that you visited nearby attractions too. Thankyou very much and we look forward to welcoming you and your friends very soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Retallack Resort and Spa

Property: Retallack Resort and Spa
Address: Winnards Perch, St Columb Major TR9 6DE, England
Region: United Kingdom > England > Cornwall > St Columb Major
Amenities:
Bar / Lounge Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Spa Suites Swimming Pool
Hotel Style:
Ranked #1 of 3 Speciality Lodging in St Columb Major
Price Range (Based on Average Rates): ££
Hotel Class:5 star — Retallack Resort and Spa 5*
Number of rooms: 300
Official Description (provided by the hotel):
Nestled between the picturesque fishing village of Padstow, the idyllic shopping town of Wadebridge, and the British Surfing capital of Newquay, we provide the ideal location for any holiday agenda. Offering both Short Breaks and Weekly stays in our luxury 1, 2, 3, 4 and 6 bedroom Self-catering Lodges both family holidays and romantic getaways are just a click away. ... more   less 
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Also Known As:
Retallack Hotel St Columb Major
Retallack Hotel Cornwall
Retallack Resort And Spa Cornwall/St Columb Major

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