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“Couldnt ask for anything better”
Review of Hotel Aqua Luna

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Hotel Aqua Luna
Ranked #15 of 47 Hotels in Puerto Escondido
Perth, Western Australia, Australia
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Couldnt ask for anything better”
Reviewed 25 February 2012

My girlfriend and i stayed at aqua luna for 11 nights. We were greeted by very friendly staff who were very helpful in many ways; giving us local knowledge where to eat and shop.

The rooms were simple and tidy due to the daily cleaning service provided. The cooking gear and cutlery were due for replacement and it would have been good if there was washing up liquid and sponge provided, however these are our only complaints..

The surf was always pumping from 6.30-9.30 every morning until the winds came in. after that its chilling by the pool, playing a game of pool, watching the sunset on the balcony or having a night out with all the other awesome people staying there.

Would recommend aqua luna to anyone!

Room Tip: the rooms on the 3rd or 4th level have aircon and a better view but the days and nights arent too ba...
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  • Stayed February 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Martin S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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68 reviews from our community

Traveller rating
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (9)
Date | Rating
  • Dutch first
  • English first
  • German first
  • Spanish first
  • Any
English first
San Diego, California
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 27 January 2012

I stayed at the Aqua Luna for a month in September/ October.

The Aqua Luna was perfect. Rooms are cleaned daily. The pool table, pool, rooftop Jacuzzi , and restuarant are great. The hosts/ owners are terrific. I have stayed there in the past and each time I find a nice improvement to the Hotel. Everything is very consistent and safe.

Adriana and Clive, the owners, and everyone that works there really try to make everything just right for everybody....all that at a very good room rate...I would look no further!!!

Steve,

San Diego

  • Stayed September 2011, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Mexpipe20
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Prague, Czech Republic
Level Contributor
38 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed 18 January 2012

I traveled across the State of Oaxaca by car and we stayed at Hotel Aqua Luna for a few days. The hotel was really clean and well maintain, it has a good swimming pool, and a play room with video games, movies, music and a pool table. The staff is friendly and helpful on everything we asked them help for. I stayed on a rooms that it looks like more than a small apartment, it has a fully equip kitchen and a sofa. If I travel back to this beautiful place, I will definitely stay at this hotel. The Location of the hotel is 5 min walking from one of the most popular beaches of the city so it was great and all of the restaurants and bars.
The only negative part of the trip, it was that at night, half of the city lost the electricity and we lost the fan so it was a hot night.

Room Tip: Rooms on the bottom of the building tends to be fresh at night.
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  • Stayed May 2011, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Wilfrido
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Toronto
Level Contributor
28 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 13 January 2012

Stylish, safe, clean and wallet-friendly. I've been staying at Aqua Luna off and on over the years and each year it gets better. I always get a room with a kitchenette and enjoy that it's an easy walk to the beach, yoga classes and restaurants. Service is consistently helpful - if you need a taxi, a jug of water, advice, just ask. This year they've redone the pool and its got new tile and is sparkling clean. I love lounging on the rooftop deck where you get a great wifi signal and a killer view of the Pacific from La Punta to the lighthouse. If there's a better deal in Puerto I can't imagine where it would be.

Room Tip: It might be tempting to go for an ocean-facing room but the rooms that face the mountains aren'...
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  • Stayed January 2012, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Chapina
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Perth, Australia
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 18 December 2011

Hotel Aqua Luna at face value looks like a winner - it's website and exterior gives it the image of a brand new hotel / hostel with a pool, jacuzzi, restaurant / bar, clean rooms with / without kitchen, a/c, private bathrooms, etc. It does have all this but it doesn't quite come together in the way one would expect.

My boyfriend and I decided to stay here for 3 nights and if we liked it we were going to extend our stay out to 3 weeks. We were very happy that we didn't pay 3 weeks up front due to our experience here.

After paying for our room, Adriana spent the next ten minutes telling us the "rules" of the "hotel", which were very patronising. Such rules included not being able to have two people use the same computer at once, and if we did we would both be charged for its use. After we were told all of the rules, we were given a checklist of all items in our kitchenette that we had to tick off and return to her to confirm what we had and what was missing. Upon entering our room, the quality of the kitchen items on this list was dismal. We even had to check off that we had 3 chairs in the rooms... This simply showed complete lack of trust from the beginning.

There was a strong emphasis that Aqua Luna was a hotel not a hostel. My experience with hotels with kitchenettes provided is that detergent and a dish cloth are provided. Not here, we were told to go buy our own and that the hotel doesn't provide this.

The service at Aqua Luna was very poor to the point of it being rude. We found the attitude of Adriana very hard to digest, which has been rare in our last 12 months of travel. We tried being polite, ignoring here rude responses at first thinking it was a bad day. As this continued for the 3 nights we were at the hostel, we realised she must have taken a disliking to us. She was extremely friendly to certain people at the hostel (groups of Australian guys) and didn't give others the time of the day.

Aqua Luna has so much potential and if the service was improved, it could be excellent. The small things such as service and kindness count for so much to travellers.... this didn't exist for us at Aqua Luna.

  • Stayed December 2011, travelled as a couple
    • Value
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Helpful?
4 Thank TranquiloTravellers
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
El Paso, Texas
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 16 October 2011

for 300 pesos a night (2 people) we had the best value out of it.
Clean rooms with private bathroom. Fresh clean towels every day, they clean your room every day, super fast wi-fi. Great roof garden with Jacuzzi. Beautiful swimming pool (again, with towels). They have a cool bar with a pool table and cheap beers and a friendly dalmatian.

Personnel were friendly and helpful.
Affordable Surfboard rentals and good food.

Room Tip: There are simple rooms (double bed, fan and private bathroom) and higher value/price (TV, AC) your c...
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  • Stayed September 2011, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Mariocdlp
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London, UK
Level Contributor
27 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 6 September 2011

I went with my friends for a wedding. The hotel is clean, neat, kinda posh and very clean. We loved the design and facilities. The environment is really friendly and we loved the manager. We would definitely go back next time we are around Puerto Escondido. The beach is a short time walk from the hotel and besides, taxis are really cheap and u can go everywhere for a few pesos. We loved that place!

  • Stayed October 2010, travelled with friends
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank Count_Boni
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hotel Aqua Luna

Property: Hotel Aqua Luna
Address: Vista Hermosa s/n | Col. Santa Maria, Puerto Escondido 70934, Mexico
Region: Mexico > Southern Mexico > Oaxaca > Puerto Escondido
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Restaurant Swimming Pool
Hotel Style:
#3 Best Value Hotel in Puerto Escondido
#7 Romantic Hotel in Puerto Escondido
Price Range (Based on Average Rates): £
Number of rooms: 16
Official Description (provided by the hotel):
First minimalist hotel in Puerto Escondido with a personalized service and a great atmosphere!!! A unique boutique hotel in Puerto Escondido with the best views from our roof lounge & affordable rates. Be our guest and you will never stay anywhere else!! ... more   less 
Also Known As:
Aqua Luna Hotel

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