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“We Won the Travel Lottery!”
Review of Casa Candiles Inn

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Casa Candiles Inn
Ranked #1 of 10 Ixtapa B&B and Inns
Newark, New Jersey
1 review
“We Won the Travel Lottery!”
Reviewed 13 August 2013

We chose Casa Candiles for two reasons: we wanted to be near Zhihuatenejo, and we wanted to see what all of the five-star fuss was about - how nice could a B&B be, for only $145 per night? Given that we travel on a teacher's and a firefighter's salary yet we still have the audacity to desire the finer things in life, Casa Candiles made perfect sense as a Mexican experiment, so we read the reviews, booked the king suite, crossed our fingers and hoped for the best.

And guess what? It WAS the best! Among the many "finer" aspects of our visit was the quality, presentation and flavors of the daily breakfasts. As an accomplished amateur gourmet chef, I tend to be rather persnickety about what I eat, and my partner does not have what I'd call a forgiving or patient palate. Imagine our delight when our meals were served (beginning with the welcome dinner of Supremo fish in a butter-dill sauce which knocked our huaraches off) looking like the front page of Food and Wine magazine! With wild foodie abandon, I snapped iPad photos of each course, to stir the envy of our friends back in the states who were chomping on cold cereal while we enjoyed the creamiest Eggs Benedict this side of Top Chef (although I would have toasted the muffin - just a suggestion)! And, it never stopped - every morning for a week, we came to expect something wonderful, and we were never disappointed. To describe our response to the French toast course in particular, think When Harry Met Sally: "I'll have what she's having!"

Of course, after all of that early morning decadence, the only proper thing to do is lay pool-side, massage one's stomach and recover. And that pool! If we could design not just the pool itself but its incredibly peaceful fauna/floral setting, this would be it - there were no screaming, near-drowning kids splashing water in our faces; the temperature was perfect and without that overly-chlorinated chemical smell. The recording of Gregorian monks chanting softly in harmony with the waterfall over the rocks, the abundant birdsong and the gentle whirring of the ceiling fans... AAAHHHHHH!

Roberto's attentiveness was a lovely combination of gracious host and professional concierge. His self-deprecating sense of humor, his knowledge of everything Ixtapa and "Zihua", and his desire to ensure that we were pleased by every aspect of our visit made us feel like movie stars (with the bright green baby iguanas as our ever-present paparazzi)! Roberto recommended restaurants and excursions; we talked politics, economics and family; and best of all, he surprised us one evening with homemade vanilla and peach ice cream, and delivered it to our fabulous suite on a tray!

So, here's our bottom line: you can spend $300/night or (much) more on a typical Ixtapa hotel all-inclusive, then spend the duration of your visit trying to figure out what, exactly, it is that you're paying so much money for (noisy and crowded lobbies, preoccupied staff, mediocre - or- worse buffets, tight and restricting rooms with underwhelming views) OR, you can stay at Casa Candiles for $145/night and feel like you've won the travel lottery. If we were going to put a dollar value on our experience, we think it would be in the $450-$500/night range, and if we were rich folks, we'd gladly pay it. Yep, it was THAT good. Roberto, we'll be back!!!

Room Tip: The king suite is wonderful - plenty of room for storage and a lovely little balcony for bird and ge...
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  • Stayed August 2013, travelled as a couple
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Helpful?
Thank dancemosaic
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Roberto-innkeeper, Owner at Casa Candiles Inn, responded to this review, 14 August 2013
The staff and I are overwhelmed with your most gracious and comprehensive review of your stay at Casa Candiles Inn. It is gratifying to hear that our clients are well satisfied with their service and experiences here, as well as recognizing the value thereof. In the future, we will assure you the English muffins will be toasted for your dining pleasure!
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98 reviews from our community

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Traveller tips help you choose the right room.   Room tips (28)
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  • English first
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English first
Enderby, Canada
1 review
Reviewed 20 May 2013

I have told all my friends about the extraordinary beautiful sanctuary that is Casa Candiles in Xtapa, Mexico. The host Roberto made our stay perfect. Delicious 3 course breakfasts are included, the pool with waterfall and fountain was a must at least twice daily. The short walk to the ocean beach and many excellent restaurants - all recommended by Roberto, made every day safe, healthy and fun. Special treats: a Vegas style cabaret show, a day on Xtapa Island with it's excellent market, a fabulous salsa band (all a short inexpensive cab fare away). Casa Candiles is a winner. I'll be back! Barb M.

  • Stayed March 2013, travelled with friends
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Helpful?
Thank Barb M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Roberto-innkeeper, Owner at Casa Candiles Inn, responded to this review, 23 May 2013
Thanks for spreading the word about Casa Candiles Inn. Your thoughts that you share with friends and family are very important to us and are key to maintaining our high standards. We are pleased that you enjoyed your stay with us and plan to return again. We'll be looking for you over the horizon.
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New Westminster, British Columbia, Canada
1 review
Reviewed 30 April 2013

My wife and I wanted a more peaceful getaway, while still having access to the beach, and were very pleased with our choice here. A nice alternative to a typical all-inclusive, Roberto and Miguel pampered us from the start and for the duration, their level of customer service is unparalled, and the accomodations were very clean and thoughtful, many extra touches we did not expect made our vacation most unforgettable. We will definitely be back!

  • Stayed April 2013, travelled as a couple
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Helpful?
Thank Jason B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Roberto-innkeeper, Owner at Casa Candiles Inn, responded to this review, 8 May 2013
The staff and I certainly appreciate your comments about our level of customer service. Our motto at Casa Candiles Inn is (Hospitality and VIP service at your fingertips). We are small, but we work hard to please our clients! Glad that you enjoyed your stay with us.
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Gig Harbor, Washington, United States
Level 3 Contributor
13 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 27 April 2013

We spent a week in the beginning of April at Casa Candiles. Roberto takes wonderful care of his guests. He made us relax in the peaceful atmosphere of the inn. The pool was fabulous and everything at the inn is beautifully and meticulously maintained. All 3 suites are great, we had suite #1 (king bed w/ balcony) and found it very comfortable. The breakfasts are fabulous and Roberto tries to use local and organic as much as possible. He was a great help when my husband left his cell phone on the plane and also drove around local sites. Miguel is always a quiet smiling presence, helping as needed. Wireless internet was great throughout the inn. Roberto makes an awesome margarita poolside and we look forward to many more in the future! Because we like "beach days" during our vacations, we just took a taxi to Playa La Ropa in Zihu and spent the day beach side, awesome....

Room Tip: Suite #1 (king bed, balcony, beautiful shower with 2 sinks) was great. Very comfortable bed and good...
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  • Stayed April 2013, travelled as a couple
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Helpful?
Thank LMc65
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Roberto-innkeeper, Owner at Casa Candiles Inn, responded to this review, 28 April 2013
We appreciate that you have written a review to share with others of your experience at Casa Candiles Inn. The feedback is very important to us and also to future clients. We are pleased that you enjoyed your stay with us!
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Qualicum Beach, British Columbia, Canada
1 review
Reviewed 28 March 2013

Just returned from an 8 day stay at Casa Candiles that was so perfect in every way. Roberto & Miguel made us feel so welcome and so special, that we are already planning a return trip. Roberto is a wonderful chef and the meals were beautifully presented - on our first nite he prepared a VIP dinner that was the best meal we experienced on our trip. Roberto has such an eye for detail, his home is so comfortable and peaceful - it really does feel like a home away from home. Every morning we would awaken to the sight of a beautiful big Fan Palm outside our window and the sounds of bird song - heavenly! The gardens were incredible and the pool was always the perfect temperature. All Roberto's suggestions for dining out and day excursions were great - we had the best time and now consider Casa Candiles the perfect holiday destination.

  • Stayed March 2013, travelled with friends
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Helpful?
Thank Joy S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Roberto-innkeeper, Owner at Casa Candiles Inn, responded to this review, 29 March 2013
The staff and I are pleased that you have shared your thoughts with us and future clients. Your kind words give credence to our mission of making your holiday destination of Casa Candiles Inn the ultimate vacation experience. We are happy that you enjoyed your stay!
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vancouver island
Level 3 Contributor
14 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 27 March 2013

As usual Senor Roberto is hard at work being the best host in Ixtapa. He has enlarged his gardens, added a beautiful fish pond to his already beautiful landscaping as well as a dining pagoda. Our favorite host and exquisite home away from home.

Room Tip: The room on the front of the house is the most spacious but the room on the back overlooks the garde...
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  • Stayed January 2013, travelled as a couple
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Helpful?
Thank snowbirdhappy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chandler, Arizona
1 review
Reviewed 17 March 2013

Casa Candiles Bed and Breakfast (more like an Inn) is wonderful place to stay when visiting Ixtapa. Roberto and his associate Miguel were gracious hosts attending to every want and need. The facility is immaculately decorated in traditional high end Mexican colors and furnishings. Roberto and Miguel keep the entire facility , inside and out, immaculate. The layout of the entire facility including the three suites, gathering room, dining room, patio, swiming pool and outside dining area is masterfully laid out. Roberto has built a jungle garden behind the living areas that will rivel any botonical garden in the area.
Roberto is an accomplished gourmet cook. The breakfasts were delicious and the presentations right out of a magazine. The VIP dinner he prepared for us on the night of our arrival was without doubt the best dinner we had during our stay.
The walk into town and the beach was pleasant without any threat of danger

We highly recommend Casa Candiles.

  • Stayed March 2013, travelled as a couple
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Helpful?
Thank Robert R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Roberto-innkeeper, Owner at Casa Candiles Inn, responded to this review, 20 March 2013
Thank you for your generous comments about the breakfast fare offered at Casa Candiles Inn. We endeavor to tailor the dietary likes and needs to our individual clients by sending them a personalized pre-arrival questionaire. This ensures that our guests will have the best possible service and experience during their stay.
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Additional Information about Casa Candiles Inn

Property: Casa Candiles Inn
Address: Calle Paseo de Las Golondrinas 65 | Campo de Golf, Ixtapa, Zihuatanejo 40880, Mexico
Phone Number:
Region: Mexico > Pacific Coast > Guerrero > Zihuatanejo > Ixtapa
Amenities:
Bar / Lounge Beach Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Room Service Suites Swimming Pool
Hotel Style:
Ranked #1 of 10 B&Bs / Inns in Ixtapa
Price Range (Based on Average Rates): ££
Number of rooms: 3
Official Description (provided by the hotel):
Casa Candiles Inn, an exclusive, intimate boutique, bed and breakfast for adults seeking relaxation,tranquility,and romance, is embraced by verdant tropical jungles and kissed by the sea. Located in the world class resort of Ixtapa, on Mexico's Gold Coast, Casa Candiles Inn lies between the Sierra Madre del Sur mountains and the Pacific Ocean,affording our guests the best of both venues. ... more   less 
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