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“Relaxing Vacation”
Review of Las Brisas Ixtapa

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Las Brisas Ixtapa
Ranked #7 of 22 Hotels in Ixtapa
Certificate of Excellence
A TripAdvisor Member
Chicago, Illinois
239
Reviewed 31 December 2005

We stayed at Las Brisas 12/23-30 2005. It was our 5th time to this resort over the past 10 years. It was not our first choice for this holiday vacation. That was Cancun at the Fiesta Americana Aqua, which was destroyed by Wilma. Luckily, Las Brisas had openings so we booked there.

The primary hesitation we had about going back to Las Brisas (which by the way is the only place we would consider staying in Ixtapa) was the room condition. We knew they needed updating. So -- at check in -- I had the idea to upgrade to a junior suite to make up the difference. The room was still tired, but worth it. We had a double size room/balcony with a hot tub on the balcony. Very nice! Now we are spoiled...

In terms of hotel notes:

+:

Everyone on our Apple Vacation tour had entry to their rooms at check in which was early as our plane arrived at 10:30 AM.

With every room you receive a beautiful ocean view with a large balcony.

Hotel/rooms were kept very clean.

Staff was friendly.

Happy hour 6:00 - 7:00 in the lobby was wonderful with a live piano player. Good place to meet other guests. Reymundo (spelling?) -- one of the bar servers -- is a gentleman and very nice. Get to know him and treat him well as a person.

We called for housekeeping service each day before leaving to the beach/pool and our room was cleaned upon our return each day.

Taxies were readily available and very affordable.

There was an adult pool (we don't have children). Could always find chairs in shade or sun.

=:

The rooms are tired and need to be re-done.

The beds were ok. Not terrible as some past reviews indicated. Pillows were fine.

The gym is average. Some cardio equipment (competitive to get at in the A.M.) and very limited weight equipment. We elected to go to Ixtapa Palace each day to work out. Cost was $5.00 US dollars per person per day. It is a fully equiped gym in terms of weights. Not the cleanest place we've been, but when you want to work out, you want to work out.

-:

There was an odor in our bathroom each day, but not all the time -- typically early morning and end of day. Sorry to say -- but like human waste -- as some others have mentioned in the reviews. If we turned the shower on it seemed to go away a bit. Because we saw this mentioned multiple times in earlier reviews we elected not to request a room change (situation could be similar elsewhere).

Food at the hotel was not good or cost reasonable -- consistent with many other reviews. Eat dinner and breakfast outside the hotel. A couple pool lunches were good -- burgers and shrimp tacos. Not pizza.

In terms of restaurant notes:

+:

Villa de la Selva was outstanding. Request in advance a table overlooking the ocean. The filet was great as was the house salad. Every place in Ixtapa is casual, but this is a place to dress up for a bit.

Fishers located at the Ixtapa marina was also outstanding. It opened in 2005 and is casual. We had the best oysters rockefeller ever. The lobster or shrimp tacos were also great. The food prices are reasonable, but drink prices can be pricy. Very clean place -- you can see the kitchen working with no worries.

The Golden Cookie Shop is a bakery located upstairs in Ixtapa in Los Patios Plaza. We ordered subs and took them to the hotel for lunch. Very clean place.

=:

Momma Norma & Deborah in Ixtapa was just ok.

El Galeon at the Ixtapa Marina was just ok. They brought our dinners at different times which was odd.

Coconuts was just ok.

Los Morelas in Ixtapa was also just ok. When I asked for tarter sauce to go with my shrimp I had the manager and assistant manager at my table telling me that was not possbile and would upset the chef as it came with a mango sauce. They were serious.

-:

We ate at Las Brisas Christmas Eve buffet. Yikes -- not again!

Overall other comments:

The hotel "rules" say no outside food/beverages are allowed in. They don't seem to enforce this as people clearly brought in bags of items from the local stores. We did the same. Brought a fold-up cooler with us and kept it on ice on the balcony. We carried most of our items in with back-packs just to be sure. Bring water to the pool/beach as it is hot in Ixtapa. The bar tender will bring you a bucket of ice to place water in.

There was clearly an increase of time share folks in Ixtapa as we walked around. They can be annoying -- starting with a hello then a personal question. Don't tell them where you are staying and just keep walking -- wave them off.

The hotel allows rafts of all sorts in the pools so bring one if you want. You can purcahse boogie boards at the local Ixtapa Super Market.

The area is casual -- no need for more than one or two dress-up outfits (if any).

While we didn't do any specific Apple Vacation excursions this trip -- in the past-- horse back riding on the beach and the local dance show were good (but don't eat at the dance show buffet -- below average food and I was ill for three months after!).

Always check for t.p. in restaurant bathrooms outside the hotel before entering in...

During the times we've been to Ixtapa the weather has been very consistent -- sunny and no rain :)

Have a great time! There is not a lot to do, so you need to be in the mood to relax!

  • Stayed: December 2005
    • Value
    • Rooms
    • Cleanliness
    • Service
29  Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviewed 27 December 2005

We stayed in Ixtapa for two weeks and spent the fist week at Las Brisas. It was the first week of December and very quiet and peaceful, some days at the pool there would be only three or four other people there! The service was outstanding and we loved the room with the fabulous ocean view and huge balcony. The hotel gave a very good rate for exchanging travellers cheques.
The drawbacks were the noisy airconditioning in the room and the hard beds(standard for Mexico). I read in previous reviews that there was an additional tip added on to the final bill upon checkout, but careful perusal of our bill proved otherwise, it's just that each time you charge something to your room at the hotel, the bill is divided into food, beverage and tip and that is all itemized as such on the final bill. I wish I hadn't read that in the previous reviews because we would have tipped better! Also on our final bill there was a 623 peso credit that was explained as part of a $100US beverage credit that we got booking through Expedia, but no-one told us that we had it, so we never used the whole thing!
The best things about Las brisas were the wonderful pathways and gardens, the quiet beach, the fabulous views, the friendly staff and the allover feel of the hotel with its open air hallways and bright colours, distinctly Mexico! We would return!

  • Stayed: December 2005
    • Value
    • Rooms
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24  Thank madeiramom
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
A TripAdvisor Member
Boston, MA
125
Reviewed 26 December 2005

We just got back from our honeymoon at "Las Brisas". We went on the "All Inclusive" plan and I have to say it was probably worth it. Since it was our honeymoon, we were there to simply relax and that allowed us to do everything we wanted at the resort. There are like 5 restaurants. They are all pretty good, each with a different atmosphere but similar cuisine with different accent touches to the food to differentiate it.

I read the reviews before I went and learned some things which were true and they helped us avoid a few of the pitfalls.

For breakfast, the buffet was quite nice. Remember that coffee in the room is $5.20 USD!! Go downstairs and have your AM cup of joe down there overlooking the treetops with the cute little squirrels running around eating the seed pods while looking over the ocean.

You can eat a few meals at the hotel, but for variety you really need to get off site. Cabs really are cheap and plentiful. You can walk to Ixtapa center but need a cab for Zihuatanejo.

The resort is situated in a nice ecofriendly environment. If you are into checking out neat birds and plants you will enjoy the setting.

The timeshare guys do try to get you at the airport when you land. You will probably get hoodwinked...remember the cabs drive around in little cars that always have a luggage rack on the roof. The time share will put you in nice luxury SUV's. So if you feel like they speak english too well at the airport and if they try to put you in a nice SUV be suspicious that you'll be spending more time than you want to in that car!!

Our room was fine, not exceptional but quite adequate and clean. Our travel agent indicated that we were honeymooner's and the management at the hotel provided a complimentary bottle of champagne that was waiting for us in the room when we arrived...nice surprise!

Regarding gratuities and tax, get a clear explanation when you check in. For us, the tax and gratuities were included in the bill so any extra tip we added to each slip signed (at the end of every meal) would be in additition to what they were going to take out anyway. If you don't keep this in mind you could have an unpleasant surprise for you at the end of the stay.

Overall this resort is nice, secluded with a great beach, but not for the crazy party crowd (unless you bring your own crowd with you). The staff is nice and attentive. The restaurants on site are better than average...exception--always order the soups!!! they were always great! Watch the tips and gratituity inclusions and be slightly cautious of the timeshare traps.

Have fun down there, we did!

Stayed: December 2005
25  Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
A TripAdvisor Member
Knoxville, Tennessee
122
Reviewed 14 December 2005

The Las Brisas is a beautiful hotel with outstanding ocean view. We had no trouble finding good restaurants on the premises, and no problems with towels or air conditioning. The staff was friendly. There was little to do at the hotel, however, except go to the beach or pools. The beach was beautiful, and the water was crystal clear. The waves were brutal, but maybe it was the time of year (January).

Our suggestion is that guests be prepared to take taxis (very plentiful) into town for other things to do and that they speak Spanish. Neither my husband nor I do, and we would have been pretty "lost" had our Spanish-speaking daughter not been with us.

The down side to this trip was the arrival at the airport. We unfortuantely fell prey to the timeshare salesmen, mistaking them for taxi drivers at first. They are lying devils who will tell you anything to get you to go with them. Still, we believed them when they offered to trade a ride to Las Brisas for our agreement to tour and critique a remodeled facility. When we toured the facility, they became surly and threatened us when we refused to give them several thousand dollars for a time share. We walked back to Las Brisas and spent the first couple of days fearing that these people would stalk and physically injure us--that's how ugly it became.

In our parting suggestions to Las Brisas we urged them to offer their guests a hotel shuttle from the airport, and I hope they have by now implemented that. This would have prevented the blight we experienced, and would prevent others from falling prey to these airport undesirables. It won't happen to us again, even if we do return to the beautiful Las Brisas.

  • Stayed: January 2005
    • Value
    • Rooms
    • Cleanliness
    • Service
22  Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 12 December 2005

We carefully read travellers' reviews and price offers for this trip. As expats based in Mexico City, who have travelled extensively around Mexico, we surveyed Mexicans for their preferences, too. We chose Las Brisas and were pleased with the experience. It helped that we got a half-price air/hotel package.

Staff were very good to excellent: friendly and helpful, though this was not a peak period. We had even left the room safe open one evening, and returned to find everything there after the evening turndown service, plus a voice message from the front desk reminding us to lock the safe whenever we leave the room.

Air conditioning is a bit noisy even on low. Bathroom tiles need to be updated. Hammock on the private terazza is a nice feature. All rooms have a great view of the ocean and shorelines on either side. Food was excellent in Portofino Restaurant, as was the service, and breakfast was very good in Bellavista.
The hotel architecture is spectacular for those who appreciate the combination fo references to Mexican culture and history as well as integration into the natural features. Private beach is nice, not large, but there are no vendors of crafts, T-shirts etc, which is a major plus is you want to rest. Lifegaurd at beach vigilent, especially about people trying to take toddlers or babies into the surf. Swimming pools area is very comfortable, but again at off-peak time.

We will return to the hotel.

Dinner at the Casa que Canta hotel in Zihuatanejo was disappointing for the price. White wine by glass not cold enough, flavours good but not stunning, staff competent.

  • Stayed: December 2005
    • Value
    • Rooms
    • Cleanliness
    • Service
19  Thank Canexpats
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 9 December 2005

The staff at las brisas is great, if you are courteous to them they will treat you like a king. The beach there is great, the waves are strong like in so cal, but the water is warm and pretty clear. I could see my feet standing in chest high. The pool area is pretty cool, again the staff serving drinks at the pool and the beach are very attentive. Yes, it isnt cheap there, but they do have promotions like 4th day free and $50 credit. the restaurants are pretty expensive, This hotel really makes the bucks on corporate gatherings. I talked to a few people when I was there and visited the Krystal. Las brisas has a better beach, and is more mello. The downer of las brisas is the rooms are pretty outdated and you will need to run the a/c 24 hrs which is kind of noisy. The balconies are nice, the views are great from all of the rooms.

  • Stayed: November 2005
    • Value
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10  Thank jram
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 December 2005

after exausting research we choose Las Brisas. A beautiful hotel and grounds. The staff have been very well trained in customer service.....It is 5 star service!! The people were very kind and helpful. This is a secluded hotel, be prepared to take a taxi, even to the local store. Insider tip, there is a cold, filtered water dispenser in the gym on the 15th floor, fill up your water bottles there. The coffee is $5 for a small 5 cup pot, bring your own coffee. The food was overpriced and even though we tried a couple of different places, were disappointed with the quality. The pool is absolutely beautiful with a lot of privacy...there are 4 different pools in one area, and it's done nicely. The pool is actually next to the hotel so you a a little walk to get there. You have a good walk to the elevators to get to the beach also, it was very inconvienant.The beach is very private and no vendors. Our second week in Ixtapa at the Dorado, the vendors never really bothered us though.
BE prepared, the air conditioners are more like swamp coolers, and in 80% humidity it was never cool in the room. The rooms are very small. They have a beautiful balcony that overlooks to ocean, but you are too high up to see the beach. This is a lovely property, however, due to the small rooms and lack of cool air we checked out 2 days early and went to the Dorado Pacifico, which we loved (see review)!!

  • Stayed: November 2005
    • Value
    • Rooms
    • Cleanliness
    • Service
9  Thank oregoncindy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Las Brisas Ixtapa

Address: Playa Vista Hermosa S/N, Ixtapa, Zihuatanejo 40880, Mexico
Phone Number:
Region: Mexico > Pacific Coast > Guerrero > Zihuatanejo > Ixtapa
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Romantic Hotel in Ixtapa
#4 On the Beach Hotel in Ixtapa
#5 Top resorts Hotel in Ixtapa
#6 Luxury Hotel in Ixtapa
#7 Family Hotel in Ixtapa
Price Range: £59 - £177 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Las Brisas Ixtapa 4*
Number of rooms: 416
Official Description (provided by the hotel):
Nestled into the side of a mountain and surrounded by tropical vegetation on one of the most beautiful beaches of the Mexican Pacific Riviera is where you will find this secluded tropical paradise that offers the perfect balance between recreation and relaxation. A private hilltop entrance leads into a stone courtyard with dramatic fountain, where porters escort new arrivals to the open-air reception area. Bright colors, high ceilings, and keyhole views of the Pacific Ocean highlight hotel's striking architecture. Las Brisas Ixtapa is a particular favorite of honeymooners for its romantic setting and rooms with private terraces, all with ocean views. ... more   less 
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Also Known As:
Las Brisas Resort Ixtapa Hotel Ixtapa
Brisas Resort
Las Brisas Hotel Ixtapa
Brisas Ixtapa
Las Brisas Ixtapa Mexico

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