We need a 2 day stay in Zihuatanejo/Ixtapa between condo stays. After reviewing comments on Trip Advisor (all hotels had mixed reviews) we visited 3 hotels and chose to stay at the Krystal Ixtapa due to the atmosphere, pool setup and price. It was a good choice.
We loved the busy atmosphere with a mixture of Canadian, American and Mexican guests, including several families. The staff were friendly and efficient. The lobby, pools and grounds were well maintained.
Our room on the 5th floor faced south east with an amazing view to the ocean and eastern hills. It was large with a fairly comfortable king sized bed, a good sized desk, a sitting area and a balcony big enough for two to sit. The necessary air conditioning (in the afternoon) worked well. The room was tired and could have used a coat of paint and new drapes. The bathroom was very tired with a shabby feel and leaking taps. However, everything worked.
The swimming pool area is great and busy. The beach is great for tide line walking, which was a very popular activity. The hotel is a ten minute stroll from the commercial center of Ixtapa with many restaurant options.
One of the three elevators was out of service. The other 2 were slow. Sometimes there were waits for service. However, the waits prompted interaction with other guests.
One frustration was with the wifi. On our first day I found the strongest signal of several for the resort and connected easily. On day two, the same signal required a password? The front desk told me no passwords were required. I finally took my laptop to the front desk and showed them the logon screen. They had no answer and suggested I use the lobby signal which was not password protected. Not an ideal solution, but it sufficed.
At a price of less than one hundred dollars a day, we felt we received great value and would stay at the hotel again.
- Official Description (provided by the hotel):
- Krystal Ixtapa awaits you with 255 recently refurbished rooms & suites, all offering cozy contemporary style, and extraordinary ocean views from your private terrace. You can truly relax with your choice of one of the best beaches or the most spectacular swimming pool in Ixtapa, with its own waterfall & waterslide! Located very close to the golf course, marina, and shopping, you will be able to truly experience all that Ixtapa has to offer. ... more less
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- Also Known As:
- Krystal Ixtapa Hotel Ixtapa
- Nh Krystal Hotel Ixtapa
- Nh Krystal Resort Ixtapa
- Nh Krystal Ixtapa
- Ixtapa Krystal