First I must say that I did not like Ixtapa Zihuatanejo very much. Found it unappealing and too pricy for a resort without blue Caribbean waters with very little “other” amenities.
Hotel Posada Real is a middle of the road and simple hotel. Rooms are clean but ordinary. Nothing spectacular to be found here! The pool is OK. The pool bar was closed most of the time because there were not enough people staying in the hotel. Hello? Is that my problem?
Staff service was friendly and courteous.
Avoid their “Tropicana” Restaurant. Had to rely upon it for three days because of Tropical Storm Manuel and, after a bad encounter with their so called “onion soup” resorted to hamburgers and French fries. I figure it’s hard to ruin a hamburger!
After the passing of Tropical Storm Manuel, I finally ventured out to go out to dine somewhere else but it rained again that night. Took a taxi back to the hotel and the taxi informed me that most likely he could not leave at the hotel entrance because the only street that provides access to the hotel from Paseo Ixtapa Boulevard floods during storms and taxi vehicles are too low to travel thru the flooded street. He dropped me at the Boulevard and I had to walk about 300 ft with water up to my knees. I must add that their sewer is combined system so you are not walking thru rain water only. The smell at some points is awful and penetrating. When I confronted the person at the front desk he told me that it was a public street and that the storm is an act of God. I asked for paper and pen and wrote a formal complaint to the management for I believe that while the storm is an act of God, a poorly designed street and sewer system is an act of irresponsible men, and a hotel that does not live up to their contractual agreement with the guess to provide clean and interrupted access to the building at all times is also acting of irresponsibly. If the street is public or private is irrelevant for they could ask the municipality for permission to fix it. At minimum, they could have rented a high vehicle that could drive through the flooded area, or a boat or a gondola for that matter, and fulfill their obligation to transport their guess from the Boulevard to the hotel entrance and vice versa. It is just too easy and unacceptable to blame God for this man-created obstacle!
I will never go back to this hotel!
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- Also Known As:
- Posada Real Ixtapa Hotel Ixtapa
- Best Western Ixtapa
- Ixtapa Best Western