Just back from Ixtapa. Nine Family members spent 10 days at this resort and there were good and bad experiences. First off when we arrived we were told we had no rooms. Thru RCI we had booked a Masters Sands Ste., a Sands Studio, Sands 1 BR, and a Club Studio. We notified the resort we would not be arriving until Nov. 2 (booked from Oct. 29 to Nov. 12) and received email confirmation that it was no problem. When we arrived, our rooms were not available. We were eventually (2 hours later) assigned rooms, however not rooms we booked.
We were able to get the Agua 2 BR which is beautiful for 3 nights, and a Jr. Sands 1 BR. We did get our Master Sands Ste. three days later, but it meant moving which is no small task with 5 adults and a 1.5 yr old. Bart at Reception (who worked very hard to accommodate us) also applied a discount for our All Inclusive Fees for the first three days. So travellers beware, this resort has many many different categories in various sections (specially the Sands, Club and Golf Rooms), and I would definitely confirm with the resort (in writing) just exactly what you can expect to stay in. Some units are pretty dated, most are very nice. I notice RCI has amended their web site (in the last 10 days) to show very vague room descriptions and amenities for this resort which is a more honest approach to this resort.
Other than the above, if you are lucky enough to get a great room, such as the Master Sands 2 BR ste, it truly is marvelous. Open air concept, with lovely mini pool, incredible views, and very spacious. The other rooms (2 Jr. Sands 1 Br) were certainly adequate with nice views
from large balconies, with jacuzzis.
Many, many thanks to Felix (who seems to be the Resorts PR guy) for all his assistance which included reservations at the ala carte's. Perfecto who was our Concierge, was extraordinary.
Very efficient, friendly and had us in our suite, and then moved us on Sat., and ultimately checked out and arranged for our taxi to the airport in expert fashion.
The restauants are all very good. The buffet at Tulipanes (with beach setting) offers something for everyone, and their Seafood Lunch which I think was on Wednesday was excellent. Monday Night is Mexican Night, with the best Mariachi Band in Mexico! The ala cartes are all great. El Faro offers a fantastic view, great service, live entertainment, and excellent food.
Bugambilias was incredible. Caesar Salad made out our table was the best, as were the Spanish Coffees. We enjoyed the entrees, and between the eight of us, everyone had a different dish and all were excellent. Our other experience was at the Moon Bar for dinner on Wednesday Night which is Barbeque Night. Terrific (recommended by Felix)! Maria at the Moon Bar arranged for a table on the beach in the sand - great food, especially the ribs! Best Spanish Coffees!
Our beach servers, Abel, Carlos, and Jose Manuel were fantastic! Keeping eight adults and one infant supplied with drinks and food is no easy task but served us with ease and we wanted for nothing. Great drinks, and the food was great (Beach menu outstanding)! The beach is lovely, water was warm, and we all enjoyed immensely. The Pools on the beach are very very nice.
You will not be disappointed with this resort. It does have many, many stairs, but there are shuttles that take to whereever you need to go within the resort, as well as the gondola (which by the way is closed for most of Saturdays for servicing).
Three of our guys went fishing and caught a sailfish, dorado, and many tuna. Lorenzo on the beach handled the arrangements. Some also went snorkeling by Ixtapa Island which they enjoyed. The little town of Ixtapa is very clean, with all the shopping requirements, restaurants etc. you may need. The Marina area is also lovely at night with great bars and restaurants.
- Official Description (provided by the hotel):
- Pacifica Resort Ixtapa our tourist development "All Inclusive", a unique and privileged area of Ixtapa-Zihuatanejo, on the coast of Guerrero, and recognized for the quality of its facilities and warm service. Two bedroom suites located in Playa El Palmar Ixtapa just 17.3 Km. Airport and 2.8 Km from shopping area, 4 Km from Marina Ixtapa, 3.55 Km from Marina Ixtapa Golf Club with beach access via funicular center. Wi-Fi in public areas, parking, air conditioning, restaurants, SPA and Thalasso Pool. ... more less
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- Also Known As:
- Pacifica Resort Ixtapa Hotel Ixtapa
- Pacifica Hotel Ixtapa
- Ixtapa Pacifica Hotel