I read quite a few reviews on here before we decided to go to Pacifica for our destination wedding. As you can imagine, negative reviews make you very nervous. Now that we are back from our trip, I wanted to write a fair and honest review of Pacifica Resort Ixtapa. First let me start by saying that we are NOT part of the RCI network. We simply chose this resort because of the amenities and location. Therefore, we have not had deal with all of the time share issues that many of the negative reviews talk about. Personally, I think timeshares are a waste of money, but I digress.
Our trip to Pacifica Resorts was part of our destination wedding plans and Pacifica mentions on their website that they offer wedding packages. Let me just say right away that we were treated like Royalty. Andres worked in reservations and planned our entire wedding. It was his first time planning such an event and he did an amazing job. The wedding itself was held in the VIP section of the beach (nearest the resort) and the reception was at the Ghost Bar. Everything from the set up of the ceremony on the beach, to the officiant, to the hairdresser, to the photographer, to the settings at the tables, to the DJ, dance floor, and especially the wait staff was perfect. Now, when the planning first started, we had someone else and we were VERY unhappy with the amount of communication we were getting. Now I can tell that the turn over has been high enough that not many people at the resort know what they are doing with respect to organizing a wedding event. Andres knew he had to do his best since it was his first time and with our guidance he did an amzing job.
The food: Someone mentioned there was no bacon, this is not true. There is bacon at the grill where you get freshly made omelets all you have to do is ask, it's called tocino in spanish. This is at Tulpianes restaurant which is the buffet one. We ate breakfast here every day and dinner on Monday (Mexican night) and we thought it was all very good. There are 4 other restaurants that you need to make reservations for: El Faro, Ghost Bar, Bugambillas, and Suspiro. Suspiro is at their other resort, Grand Pacifica, so you have to take a taxi to Zihuantenejo. Food was GREAT at all of these restaurants with an Italian fare at El Faro and Suspiro, a seafood/sushi fare at Ghost and Fine Mexican at Bubambillas. There was a little confusion about how the all inclusive package works at these places however. It was not explained well, but later they told us you can eat at the "special" restaurants once for dinner after that is is half price. The rest of the time they want you to eat at the buffet. For us it worked out fine because were didn't need to eat there more than once.
Rooms: The rooms are nice, but nothing too special. They really are set up for families with kids because the sofa beds are really just platforms with mattresses on them (not the traditional pull out like in America) but really, we were not there to hang out in our rooms so we did not care. Our view was amazing and we DID enjoy the hottub on the balcony. Someone mentioned there are many stairs at the resort and this is true. Some buildings do not have elevators so if stairs are a problem for you physically, this might not be the resort for you. There are pools EVERYWHERE! Outside of reservations, attached to many of the buildings and down by the beach.
Amenities: We went during the off season for Mexican nationals (End of Feb beginning of March) so the occupancy was low and mostly Americans, Canadians, and Europeans. From what I understand it does get a little crazier when the Mexican citizens are there as the number of people goes up dramatically. So for us it was very easy to get a palapa (thatched umbrella at the beach) or a pool side chair. Yes, you do need to make a reservation at 7am sharp. Someone complained about not being able to speak spanish and not understanding the palapa situation and getting kicked out. Sorry, but you are in Mexico, if you don't speak spanish, you may not understand how everything works. We also golfed at the Maria Course. It was on the pricy side, quite difficult with terrible sand traps. 8 of us went, so honestly we had a great time, but I have had much better quality of golf.
Overall, the place was a SMASH! Yes, we were there for our wedding and my wife is from Mexico, so everyone treated us like royalty, but boy did we enjoy it. All of our friends and family enjoyed themselves too. Yes, they will try and rope you into a presentation to sell you a time share, but seriously what do you expect that's their business! We would definitley go back to this resort as we love all inclusive packages as well feel like we get our money's worth!
- Official Description (provided by the hotel):
- Pacifica Resort Ixtapa our tourist development "All Inclusive", a unique and privileged area of Ixtapa-Zihuatanejo, on the coast of Guerrero, and recognized for the quality of its facilities and warm service. Two bedroom suites located in Playa El Palmar Ixtapa just 17.3 Km. Airport and 2.8 Km from shopping area, 4 Km from Marina Ixtapa, 3.55 Km from Marina Ixtapa Golf Club with beach access via funicular center. Wi-Fi in public areas, parking, air conditioning, restaurants, SPA and Thalasso Pool. ... more less
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- Also Known As:
- Pacifica Resort Ixtapa Hotel Ixtapa
- Pacifica Hotel Ixtapa
- Ixtapa Pacifica Hotel