Park Royal Ixtapa
Jan 31-Feb 14
First time to Ixtapa and it won’t be our last time! We loved the area for its laid back style, people and the weather. The 2 weeks we were there was fantastic. Not a bad day in the sunshine! My tenth trip to Mexico and the first time a sweater was not needed or a storm didn’t kick up.
The Royal Was Ok…I would stay here again if the price was right but I don’t think I would make a huge effort otherwise. There was some positive things but some really crappy things as well.
The bed was unbelievably hard. The first room we had I knew would be hard so I asked for a mattress pad at check in. The first morning we left that room to be moved to a room that you didn’t hear the disco all hours of the night. The room we moved to was a little better for the noise but the bed was still too hard. (You can still hear it but it is more dull-even with ear plugs in) I asked numerous times for a mattress pad…I finally had someone at the desk tell me that they didn’t have any…later that day a maid came and put numerous layers of blankets to soften it…that didn’t work.
The disco. Who goes there???? It seems unreal that a resort would keep a disco open that people don’t attend. I know that there must be some people that go some nights because those inconsiderate jerks like to whoop and holler in the hallways once the noise of the disco goes away.
The beach chairs were terrible. It is amazing to see what the people that were in the know did to make it better. I think the air mattress market in the area boomed because of the Park Royal! I know that the next time I go to Mexico there will be air mattresses in my suitcase either to make my time on the beach better or if worse comes to worse I will sleep on it ;)
We watched the Mexican families come in on the weekends and take over the resort and the pools and leave a trail of cups and mess around the place. Water fights in the pool and the security warning people about slipping because of it. Bartenders would ignore an English speaking guest to serve a Mexican guest not caring that we were there first. Rude.
Housekeeping in our room was terrible and so was the upkeep in general of our room. The faucet was barely hanging on in the bathroom. We did tip but it was more out of expectation rather than she deserved it. There were no bugs but that was actually surprising since I found a candy melted on the bed base the first day in our room after she had just cleaned it and found the matching candy a few days later that was never cleaned up.
The water in the showers was brutal!! I think we taught some people some new swear words. I can handle a little fluctuation but the water would go from nice to scalding in seconds. Not nice and between the hard beds and the scalding showers I was swearing pretty regularly every morning. We got the smell and smoke from other people smoking in their bathrooms thru the vents constantly so I am sure they heard my swearing.
We weren’t hassled by the time share people and they could be friendly but they are right in the way of coming and going in to the elevators and going in to the buffet restaurant. Do they really need to be there?? And then when they weren’t there the women were in the tiny little lobby washroom fixing makeup and primping in the bathroom. Do they not have a bathroom that staff can use?
I think management is putting all the money that we supply to go there on our all-inclusive holidays to upgrade the Royal holiday’s rooms. The golden bracelet people always seem to have a positive spin on things there. Maybe that is because they have all the good things we want….
Running out of alcohol was strange!! Who runs out of red wine at an all-inclusive resort? Beer at the pool bar? Tequila? It really made us wonder about the management at the resort. Is it going to be open next month? Next year? I would think twice for that alone.
The food was great here! It was the best thing about the Park Royal. The staff at the restaurants were great as well. They were friendly and always made you feel welcome. There were always lots of choices for each meal and I can’t think of anything negative to say about the food. The ala carte restaurant was good for what was available and there were some dishes not available ever. We ate many meals there but it got a little boring especially when they were supposed to change the menu and never did. For men make sure you have shoes! 1 out of our group had dress sandals but was made to change to running shoes. Every time after that we counted the men in sandals. Gold bracelets….We didn’t like the way it was different for different colors of bracelets. Have 1 rule and stick with it.
We met some crazy fun people here and thankfully they were outgoing and made the entertainment in the evenings a little better. The times that these people were involved the entertainment crew spoke English otherwise the English speaking guests were ignored. I think the entertainment staff thinks that all English speaking people come from Minnesota and area! We will be on the lookout for those folks next year at a different resort and will be watching for their fart machine too.
Overall the area was wonderful!
We loved the ease of getting on a bus and going where we wanted to. We went to Ixtapa Island and spent the entire day there. We got massages, snorkeled and swam and had a wonderful time drinking cold beverages and eating lunch on comfy lounge chairs after we met a waiter on the bus on the ride to Playa Linda. He showed us the ropes and we would do that again in a heartbeat. We went in to Zihua a few times to shop and wander around and took a cab to the marina to go fishing as well. We had a great day of fishing and we caught 3 sailfish to take off our bucket lists! Only negative was when after getting up @ 0500 our tour rep called at 1000 pm while we were sleeping to see how it had been.
Parasailing on the beach was cheap! 20 bucks a person. Massages down the beach were 20 bucks for an hour! Great massages there too. Deep!
We went for dinner at the General’s and Momma Norma and Debora’s. Both were really good.
I can’t wait until next year to go back to Ixtapa but I see some real need for the Park Royal to make some changes. It would be nice to see WIFI in more than 1 tiny area of the resort. The beds need to be improved on greatly! Mattress pads can’t be that hard to come by! Do something about the water system. You really shouldn’t run out of alcohol at a buffet or pool bar. Do you really have the need to staff a disco? Do something with the time and space required for that.
We will be watching the reviews and prices to see what happens for next year.
- Official Description (provided by the hotel):
- We offer all inclusive vacation packages and specials that will allow you to do more on your visit to the beautiful Park Royal Ixtapa in Mexico. Seasonal specials and vacations are offered throughout the year, so come back often to see what’s new.Our all-inclusive program lets you enjoy yourself even more by keeping it simple. ... more less
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- Also Known As:
- Park Royal Ixtapa Hotel Ixtapa
- Park Royal Hotel Ixtapa
- Ixtapa Park Royal Hotel