We recently visited the Park Royal in Ixtapa for one week March 9th -16th 2014. This was our 6th time at this resort. We absolutely love the employees and have made many friends. They always welcome us "HOME" when we arrive. They are attentive, friendly and will do anything to make your stay a good experience. Unfortunately it is out of their hands that the management team has cut back so much on things that the staff are repeatedly apologizing. We are not big drinkers but during our stay the beach bar ran out of beer (of all things), vodka, and rum. These are just a few we heard of. Leaving the beach bar and going to the pool bar was no different. No beer there either. I had to go all the way in to the lobby bar if I wanted a beer. When we asked the staff why they were running out we were told they are only aloud one keg of beer per day at each station and limited numbers of hard liquor and when they're out they're out. We talked to other people that had stayed at this resort many times and they were getting so frustrated with the beer situation that they were going across the street and buying their own. We would now call this hotel an "ALMOST ALL-INCLUSIVE" although they charge for ALL-INCLUSIVE. In previous years lunch on Friday was tuna from the menu and now no more tuna.
The beach was wonderful. Still the best walking beach we've ever found on any of our travels. We are drawn to this beach and have been to Ixtapa 11 times. The weather has always been in the 30's. The hotel is kept clean and our room was always immaculate and everyday the maid left a towel animal on our bed. Not sure if this is the norm or if it was because we not only tipped our maid but also left her little gifts everyday. We will definitely go back to Ixtapa again but unless things change at this resort we will not return there.
- Official Description (provided by the hotel):
- We offer all inclusive vacation packages and specials that will allow you to do more on your visit to the beautiful Park Royal Ixtapa in Mexico. Seasonal specials and vacations are offered throughout the year, so come back often to see what’s new.Our all-inclusive program lets you enjoy yourself even more by keeping it simple. ... more less
- Reservation Options:
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- Also Known As:
- Park Royal Ixtapa Hotel Ixtapa
- Park Royal Hotel Ixtapa
- Ixtapa Park Royal Hotel