he hotel itself is stunning: very modern design, all marble and granite, amazing pools, impeccable spacious rooms. Cleanliness is the signature advantage of this property - it is spotless.
The staff is extremely friendly and helpful, though English use is limited.
The location is perfect for exploring Ixtapa island and the two amazing beaches nearby.
There is almost no beach at the hotel itself. Have in mind this. It was not a problem for us as it was an easy walk to the ones nearby and we spent a lot of the time at the pools.
The Sunwing rep Daniel is always on site and helpful.
Food - not 5 stars, probably the weakest link... If it is a very important decision making point for you, you might need to think twice. The buffet options at dinner are the worst; no atmosphere; no adequate food presentation; limited fresh options and desserts. While you can still find something to eat, it was a disappointment. We managed to solve the problem by going to the a la carte restaurants. We especially enjoyed the Mexican and Oyster Bar. Again, thanks to the super nice employees, it was easy to reserve more than 3 times.
Entertainment at night is almost non existent.
To note, long flight with Sunwing and unexpected stop at Puerto Vallarta.More
- Free Parking
- Breakfast included