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“Relaxing all-in-one resort hotel”

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Ixtapa Palace Resort & Spa
Ranked #22 of 22 Hotels in Ixtapa
Reviewed 27 March 2014

Food was delicious with many healthy choices as well. We went there with our toddler and had no trouble keeping busy or relaxing. Ocean beach is clean and picturesque. Rooms are comfortable but consider upgrading from standard as you get more room and amenities.

  • Stayed: April 2013, travelled with family
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3  Thank Susan F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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6 - 12 of 76 reviews

Reviewed 24 March 2013

We have stayed here for 16 years and enjoy the peace and quiet. The staff are wonderful and the feel of the Palace is more like staying in a private condo than a hotel. The rooms and grounds are clean and it is nice having a kitchenette. Restaurants, beach, and shopping are all within walking distance. The Palace is right on the bike path and bus line.

  • Stayed: February 2013, travelled as a couple
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1  Thank beachhopper40
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 22 January 2013

Please read the entire review before you make up your mind. Ixtapa Palace is a clean place, that is adequately furnished with a bed, couch, table, kitchenette, A/C and a bathroom. The rooms are kept in good shape, and It is NOT infested with cockroaches or termites like some of the places in Zihua. It has 3 pools on site, one with a water slide (that wasn't working at the time of our visit). There is a full gym with spinning classes and Zumba classes. It also has a massage therapist on site, and he has a great spa experience with a jacuzzi tub, an herb infused steam room, and finishing off with a full massage. There is a water park right next to the hotel with lots of water slides, etc. The Ixtapa palace is an easy 10 min. walk to the public access of the beach of Playa El Palmar. It is very close to several really good restaurants, grocery shopping, souveniers, the bus, etc. You can tell that this place was a grand in it's day, but has seen some wear. The staff were all very friendly, helpful, and accommodating. They also gave us information and advise on where to go and how to get there. There is also a couple of little quirks, they turn off the hot water unit after 11:00 am, and don't turn it on again till 6 pm. If you like to shower mid day, it will be lukewarm, but not cold. They are also the gym of the local residents, so those before mentioned spinning and zumba classes are going on through the day, with a disco techno club beat pounding away. We went in January and we found it quiet and an ideal time, not a lot of other people. If you don't need a high priced 4 star hotel, but can settle with something clean and quiet, I would recommend it.

Room Tip: Make sure your room has all the kitchenette amenities that you need, if you don't like the first...
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  • Stayed: January 2013, travelled as a couple
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5  Thank 2Travelers2thesun
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 13 November 2012

i had a wonderful time in this hotel!! The rooms are awesome they have a kitchen; fridge and a small dine area. i came here with my wife and son. i had a blast, it has a waterpark inside the hotel. The beach is about a block from the hotel. You have great restaurants around the hotel. Senior frogs in the corner. the staff is awesome you can do whatever you want in the hotel nobody comes to bother you!! They are very laid back but have a lot of security. The pools are opened all night, even though it says they close at 6pm i was swimming till midnight. The food is amazing and really cheap.. What i love about the hotel, its really nice a quiet and there’s vegetation everywhere. i looked everywhere for hotel rooms and they were all over priced.. i recommend ixtapa palace 100%.. You will not regret it!!!

Room Tip: the junior suites are very Comfortable, Kitchen, fridge and dinning area
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  • Stayed: October 2012, travelled with family
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2  Thank ROBERTOL624
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 25 July 2011

I loved my spring break with all my friends in Ixtapa Palace. The weather was perfect. It was warm and sunny all the time. You have be prepared to have fun and relax. The hotel was very good, It was really clean, the staff was courteous and helpful. We will be back soon! I just cant wait to go back to Mexico !!!

  • Stayed: April 2011, travelled with friends
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Thank Leon_Gio
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Reviewed 14 January 2011

I have stayed here before in 2002 and had a better time January 2011. Not many Americans at this place which had Mexican families and has a Mexico feel. Away from the beach front madness. Clean/ cool pools with good pool bar drink service by a friendly man.
Staff was friendly and helpful. Don't expect room maintenance repairs although our room was one of the remodeled rooms and was nice although bed was firm, but we slept well after a day in the sun. Close to town and restaurants. Would recommend for a low key visit and mellow stay. May not be for everyone expecting the beachfront scene.

  • Stayed: January 2011, travelled as a couple
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1  Thank arriva92
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 27 December 2009

Just like the review stated before me. IF you like to share your resort vacation with hundreds of Federal Police then this is the place. We felt completely unwelcome at this resort. THis resort caters to the Federals only. Restaurant is open for them only. Swim up bar closed, the water park was closed. The staff was very unfriendly and unhelpful. The rooms were old and worn down. No hot water. Nothing seemed to work. We spent majority of our time off the resort. Ixtapa itself is a wonderful place, but just do not stay at this resort. We called RCI and complained and they did compensate us by giving us another week. Thank God there was plenty of other things to do off the resort. Ixtapa has great restaurants, and shopping and lots of activities. We booked several activities through Ixtapa Holidays. Carlos was wonderful and very accomodating. Go to Las Gatas if you can. Beautiful beach. Walk all the way down to the end of the beach and stop at Otilia's. Ask for Franco. The staff there was wonderful and we had a blast. We went over there twice during our stay and Franco just took really good care of us. We will be going back to Ixtapa our next trip, but we will never stay at the Ixtapa Palace again.

  • Stayed: November 2009, travelled with family
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1  Thank mriener
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Ixtapa Palace Resort & Spa

Address: Paseo de las Garzas esq. Paseo del Rincon, Ixtapa, Zihuatanejo 40880, Mexico
Region: Mexico > Pacific Coast > Guerrero > Zihuatanejo > Ixtapa
Amenities:
Bar / Lounge Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#8 Spa Hotel in Ixtapa
Price Range: £53 - £195 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Ixtapa Palace Resort & Spa 3*
Number of rooms: 130
Official Description (provided by the hotel):
Imagine a condo in a tropical town, beaches with crystalline water, colorful fish and exotic drinks.Ixtapa Palace Resort welcomes you to Mexico’s best kept secret with a true Mexican atmosphere, original charm and tradition. A distinctive resort to relax and enjoy the tropical surroundings or take part of the many amenities Ixtapa Palace has to offer its guests. - Relax in one of our 3 swimming pools. - Enjoy a relaxing day at the spa, with Ixtapa's only temascal. - Ixtapa Palace hosts the largest gym including free weights, machines, cardio, aerobics room, tennis and squash courts. - High speed tobogan for the kids. - Mini-golf and table tennis. - All suites are equipped with A/C and calbe tv. - Ask about our suites with kitchenettes.We hope you enjoy your next vacation to Ixtapa Palace Resort. ... more   less 
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Also Known As:
Ixtapa Palace Magic World Hotel Playa La Ropa
Palace Magic World Ixtapa
Palace Magic World Hotel Ixtapa

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