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“10 perfect days”
Review of Emporio Ixtapa

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Emporio Ixtapa
Ranked #8 of 23 Hotels in Ixtapa
Reviewed 25 February 2013

We have been to Ixtapa many times, and stayed at most all of the hotels, so I can say Emporio is very nice. Meant for couples, very layed back, no one bothering you to play silly games all day. great breakfest out beside the ocean, anything you ask for, or we did the buffet every day and its fab. Rooms very clean and nice and bright. All the shade you want around the pool and at the beach. We had lunch served by pool or at beach. Every night they set up ocean front dinning, grilled fish ,chicken, ribs, great as well. Very safe, repeat very safe,, we have not seen any change in over 10 years. My nick name is DEBBIE DOWNER because i always see something wrong------ nothing no problems in this part of Mexico-------------Also we go out most nights, taxis $5.00 most places, we still feel very safe and we are 60years old. Going downtown to fishing village $8.00 for taxi, shops,stroll the moon lite bay of Z_WHAT, have a fresh catch of the day, if you go into town at 4ish. you see the boats come in with their catch. Did I say ,,,Its Safe, one LAST thing , out of all the trips to Ixtapa, we haVE SEEN it rain twice. SO have a fun time volm

  • Stayed: February 2013, travelled as a couple
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1  Thank volm8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviewed 21 February 2013

Our family (adult children) stayed at the Emporio from February 7 to 10th and then my husband & I stayed until the 16th. We would rate the Emporio at least 3 1/2. It was very clean, attractive, had fast elevators (our room was right at the elevators but never heard them unless right at the door), good location and fantastic staff. We did not have an all-inclusive or meal package and only ate once at the breakfast buffet. The food & selection was good but you could cross the street and eat for much less.

It was located close to all kinds of great restaraunts, shops, convenient stores, taxi/bus stop and only a few blocks from the market. The pool was busy day and night with families, activities and just cooling off. There were lots of shaddy palaps on the beach (nice sand) were you could relax with a drink, watch the surf or read. Watch out for the par-a-sailers if you brave the big waves - we seen the boats come thru the assigned swimming area more than once! Some nights you can take part in the release of baby turtles on the beach. The lobby bar often had live entertainment in the evening.

I can not say enouph about the staff at the Emporio. They were attentive, helpful, friendly, and always had a smile on their face. From housekeeping to the front desk, everyone was terrific. We ask for rooms close together and were give ajoining rooms. It was nice to just leave the ajoining door closed if you wanted some privacey and open if you didn't ... saved on a lot of door knocking. We had only booked rooms until the 10th but my husband & I had no problem extending our stay, getting resonable rates and were upgraded from a Mountain View to an Ocean View Room.

We enjoyed our stay at the Emporio!

Room Tip: We were in room 904/905 (Mt View) and 822 (Ocean View). Both were quiet, even right next to the ele...
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  • Stayed: February 2013, travelled with family
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Thank DustySaskatchewan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 19 February 2013

Booked the superior room for Feb. 24 for 7 nights on Feb.15th. checked the Air Canada website were we booked the vacation on Feb.19 and found there had been a price drop totalling $570 dollars for two of us. This is not a good way to start a vacation...have a bad taste for this hotel already knowing the price dropped so much just a week before we get there.

Room Tip: book as late as possible cause the price drops are a killer. Guess I should have known this!
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Stayed: February 2013, travelled with friends
3  Thank Doug445
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 18 February 2013

we arrived on Feb 10th and stayed until the 17th!! Our room on the 4th floor was good only concern was the a/c did not kick in and out. The noise across the street was loud a couple of nights. Food was very good! Location was excellent! Beach was fabulous!! Lots of room around the pools no problem getting a chair! Staff were very freindly and helpful!! We have been to Mexico before this was our first time to Ixtapa and was very beautiful!! Lots of things to do across the street from our hotel shopping,resturants! You can take a bus or a taxi into Zihuatanejo. Very cheap!! We had a local tour guide take us around the country side for a tour of bricks and tile plantation and a lunch on the beach was excellent!! Highly recommend it! Ulises was his name he was very freindly and took us to his home where we met his family! Very nice people! I reccommend him! If your interested i can email the information to any one that would be interested in his tours!!

  • Stayed: February 2013, travelled with friends
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Thank fokkerMedicineHat
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 17 February 2013

I had booked a ticket on the first bus from Acapulco so that I could spend the day lazing around and going to the spa. Unfortunately I slept through my alarm, had to get a later bus and didn't have time to enjoy the hotel, which is extremely well located on beautiful Ixtapa beach.
The reception staff could not have been more friendly or helpful and my room on the 8th floor had a stunning view down the beach. The room was a little worn but spotlessly clean and the bed was comfortable and the a/c worked incredibly well. The mini-kitchenette had a fridge, microwave, coffee machine and dishes and cutlery. It did NOT have any coffee, milk, sugar or tea, but I am used to lousy Mexican hotel coffee and had packed my own Starbucks filters and a mini-milk so enjoyed an early morning cup of coffee watching an amazing dawn break over the beach. I would definitely use this hotel again.

Room Tip: Ask for a beach view.
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  • Stayed: February 2013, travelled on business
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1  Thank archibalda
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 15 February 2013

Weird that in order to check in one must convince the guard that we were staying in the hotel, this seems to be the norm as i saw a line of cars telling the guard they were guests already or were going for check-in. Plenty of parking spaces. The check-in staff was nice but definately took a long time for the check-in and more than 20 minutes for the check-out. Nice room with a view, we had breakfast at their restaurant big mistake.....for 250 pesos they offer sunny delight with pulp seems they squeeze one orange to make it seem natural, just sad. Requested an omelet only whites with mushrooms, the lady in charge of that station took the spoon from the pork skin stew to separate the yolk and then took the spoon from the jam to add the mushrooms.....nasty food contamination even more so that i was pregnant and couldnot eat cold cuts or fat. Coffee was cold, when requesting piping hot only got lukewarm. The beach was nice would not return, we got a better deal at las brisas. In front there is an ice cream shop, natural custom made with fresh fruit yogurt icecream. Many restaurant but close early on low season

  • Stayed: November 2012, travelled as a couple
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Thank prosignia300
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 14 February 2013

we stayed five nights in December, ocean view room with included breakfast buffet and no other meals. The whole resort was very clean, as well as the room. Wonderful beds! Excellent staff and security. Good quiet hotel, and I was able to sleep nights because I room was not near any discos. I love that its not huge, you get to know the other guests and say Hi in the elevators. The elevators are very fast and efficient. The beach is excellent and there were plenty of lounge chairs. My only problem was the Air conditioning did not work correctly, and sometimes put out a disagreeable odor. Maintenance did not seem to know how to fix it. If there is anything wrong with the hotel, its the maintenance, they need to get it together! I would go back despite the A.C. problems because its small, clean, good price wonderful friendly staff and on a great beach. There was one English speaker there besides me and my husband but I speak enough Spanish to get along and converse, so it was all good. The breakfast buffett was the usual, eggs to order, hot cakes, lots of fruit, nice fresh pastry, juice, and other meats and main dish items, more like a main meal. The pool was a little cloudy, again, a maintenance issue.

Estuvimos alli en Diciembre antes de navidad. Buena vista del hab. con vista al mar, muy buenas camas, muy limpio. Lo unico es el mantenimiento, no funciono bien el aireacondicionado,o super frio o apagado pero no se pudo controlar para nada. Todos los empleados eran muy amables e eficientes en sus puestos. La playa fue muy padre tambien, y habien suficientes camastras para descansar con sombra. La comida en el bufet desayuno para mi fue muy bueno con bastante variedad, frutas, huevos al gusto, diferentes carnes, y pasteles buenos. Fue mas divertido porque no tienen tantos habitaciones y uno se siente mas "en casa". Regresare a este hotel si arreglan el aire acondicionado.

Room Tip: Ocean view, on side near Presidente if you don't want noise from Dorado Pacifico.
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  • Stayed: December 2012, travelled as a couple
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2  Thank OregonJemmy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Emporio Ixtapa

Address: Boulevard Ixtapa S/N, Ixtapa, Zihuatanejo 40884, Mexico
Phone Number:
Region: Mexico > Pacific Coast > Guerrero > Zihuatanejo > Ixtapa
Amenities:
Bar / Lounge Beach Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Best Value Hotel in Ixtapa
#5 On the Beach Hotel in Ixtapa
#6 Top resorts Hotel in Ixtapa
#7 Spa Hotel in Ixtapa
Price Range: £52 - £104 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Emporio Ixtapa 3.5*
Number of rooms: 219
Official Description (provided by the hotel):
If you are looking to escape the daily hustle and bustle and find a little bit of heaven where to spend your vacation, this is your best choice. Our excellent location to easily navigate to explore all that Ixtapa and the town of Zihuatanejo have for you. After passing our spacious lobby with marble floor and a huge dome, modern facilities with a sober and contemporary style. ... more   less 
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Also Known As:
Emporio Ixtapa Hotel Ixtapa
Emporio Hotel Ixtapa
Emporio Resort Ixtapa
Hotel Emporio Ixtapa

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