We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Nearby Hotels
Reviews (938)
Filter reviews
938 results
Traveller rating
284
270
191
105
88
Traveller type
Time of year
LanguageAll languages
More languages
284
270
191
105
88
Show reviews that mention
All reviews snack bar by the pool spanish coffee mexican night teatro mexico waves ocean vacation carte canada shows canadian alex blast supper
Filter
Updating list...
5 - 10 of 938 reviews
Reviewed 17 July 2018

Only one pool, one restaurant and one bar at the pool with long ques. The food was good and the assortment adequate. We went with 3 families. The night shows were also good. The rooms were good size and we had good nite sleep the 3 nites we were there. We would return if only a good promotion.

Room tip: You pay for wi-fi. Beware of towel grabbers. Got 2 stolen as well as a pair of Ray Ban shades.
Date of stay: July 2018
  • Trip type: Travelled with family
    • Value
    • Cleanliness
    • Service
1  Thank Leo E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 15 July 2018 via mobile

I am leaving today after a 3 days stay. Requested 2 rooms and got one room instead due to not available and check in suppose to be at 3pm. We arrived at 130pm due to not having rooms. Around 5pm they offered us rooms and when we got with our bags the rooms were dirty. We were able to check in until 6pm. No fridge service and fridge was dirty... had to call 4 times to get it everyday and they said i had to wait until 8pm or pick it up myself. End up having service until i personally went to fron desk and got it at 10pm. Sheets dirty with sand after they made the room. Cleaning was done after 5pm. Stayed at room 508. Food at buffet would finish before the time. Many guests were in the same place as us. We booked abd paid in advance. Fruit was not great. Talked to many people to fix this ... they said nothing could be done and check out was at 12. This is some BS. Stayed from Thursday July 12th till Friday July 15th.

Date of stay: July 2018
Trip type: Travelled with family
23  Thank Jesus S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 9 July 2018

The staff was amazing; food was great, the location on the beach and also to the center market made for great walks Rooms were clean but could use some updating especially the bathrooms. Having said that I would not hesitate going back, we really enjoyed our selves.

Date of stay: March 2018
3  Thank BWCreveling
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 11 May 2018

Everything was more than 5 stars; the food warm and clean, the attentions from bell boy all the way to bar tenders they were excellent welcome anywhere
Over the beach, drinks all they day long; service in your beach chair, showers available to return to the hotel;
The new year event was just incredible and amazing how they coordinated the event and decorated the tables and reservations, as well the fantastic FIRE WORKS that never before even better than Washington or New York
This is a hotel for honeymoons or any social event; also they have some beaches near by where they offer a trip for almost nothing to see under the water a wonderful world of fishes
Please do not wait to visit them

Room tip: choose with ocean view; and over the last floor
Date of stay: January 2018
  • Trip type: Travelled with family
    • Rooms
    • Cleanliness
    • Service
Thank DavidyMary
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 9 April 2018

We should have known better when we were told this was a hot deal. We were lucky enough to get upgraded to one of the villas on the beach. The beaches are beautiful, staff is fabulous, not much english, lots of locals, and the food was not very good. We chose to eat in town most of the time. Drinks were fine, no activities in the pool. Only one pool, no swim up. We made the best of it.

Date of stay: February 2018
4  Thank PamelaS1669
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
View more reviews