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Real Inn San Luis Potosi
Ranked #26 of 47 Hotels in San Luis Potosi
Morelia, Mexico
Level Contributor
200 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
“it could be better”
Reviewed 20 April 2014

The hotel has changed name, now is Real Inn.
Location is good just for business. There is a sport club next to the hotel and you are permitted to enter. The pool is inside the club, you need to walk to get there, it is a five minutes walk. The room is dark, there is not enough lights. If you want to visit downtown, it is not the place to stay.

  • Stayed April 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank fulmen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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131 reviews from our community

Traveller rating
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    50
    27
    15
    17
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (12)
Date | Rating
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  • English first
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English first
Level Contributor
26 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 15 April 2014 via mobile

Great service. Location is very convenient. Access to a great sports club (La Loma).
Food is ok.
Business center very convenient.
Only issue are pillows (to hard ones and no alternatives to choose from).
Definitively I will come back next time I visit San Luis Potosí

Stayed April 2014
Helpful?
Thank Ar7584
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Pittsburgh, PA
Level Contributor
4 reviews
4 hotel reviews
Reviewed 2 May 2013

Hotel service leaves a lot to be desired, but pricing is ok and the facilities are clean. The real benefit comes from having access to the las lomas sport center next door. A great sport area with tennis courts, soccer, indoor and outdoor pools, full gym, etc etc.

The hotel is no longer named Camino Real, the new name is Real Inn

Room Tip: Request a room facing "Las Lomas", that's the sports center behind, the rooms are much...
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  • Stayed April 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Siripo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Madrid
Level Contributor
8 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
Reviewed 27 December 2012

The first impression and last you get of a hotel are the check-in and check-out procedures.

After repeated stays at this hotel since 2008 , 2010 and 2012 i can say it : this is one of the hotels where i have experienced the WORST check-in and check-out experiences in my life:
(And since 2008 i see the same faces / employees working the front desk it )

During these sold-out Christmas -New Year Season period you can expect :

-To spend between 20-30 minutes to check in (vs. a hampton inn/holiday inn express where it usually takes you 5 mins?)

-To spend around 30 minutes checking out....only to find out you cannot get a detailed charge bill/statement/invoice because "the system" is not working...(2X: 2010, 2012)

-Hope they do not overcharge your credit card because of the same

-See guests (always) arguing and getting mad and speaking loud to the guy in the front desk (same guy , always since 2008) , and request to speak to the hotel manager to ALWAYS hear back during this season ,that "she is on a holiday and will be back on the 4th of January".

Really , it really makes me mad , the level incompetence of management that cannot set-up a system to speed- up check in (have rooms assigned in advance , door keys programmed , check inn formats pre-filled, at least for guests who made a reservation), pre-print statements and leave them under the door, and set-up a back-up credit card charging system for guests if their "IT system" is not reliable......and other measures on THE most important critical part of a guest experience.....the FRONT DESK!!

And of course management that leaves the hotel at a PEAK season...

Besides this the hotel rooms are comfortable (except for the Shower that will always flood the bathroom floor no matter what you do or how you use it...)

The great advantage of the hotel is the access to one of the greatest country clubs in Mexico , La Loma (that is why i am a repeat customer)

And do not expect flat-screen TV´s in your room ......which even at cheaper hotels are offered nowadays....

  • Stayed December 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank 30Countrytraveler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers are raving about these San Luis Potosi hotels

Hot Springs Village, Arkansas
Level Contributor
64 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
Reviewed 20 December 2012

Traveled through SLP on way from TX to Puerto Vallarta and was very pleased with the Real Inn. The property was renovated March 2012 and is very chic - marble flooring, pleasing paint and linens, modern lobby. The rooms are spacious and the bathrooms have large showers with clear glass doors. The entire property was very clean. We did not use the restaurant or lobby bar, we ate across the street about 1/2 block south at a local restaurant/bar which had excellent ceviche and grilled carne tacos! The complimentary WiFi was excellent. The staff were all friendly, efficient and helpful. The parking is on-site but not as secure as we would have liked - we had no problems though. A good value!

Room Tip: We stayed on the sixth floor on the street side which had a nice view but would recommend requestin...
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  • Stayed December 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank vaphillis
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mexicali, Baja California, Mexico
Level Contributor
15 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 9 November 2012

I stayed at this hotel for business reason it has very good internet speed and it close to many places. The accommodations are good the bathroom is clean and the room is also very clean, the only concern to me was the bed is a little to soft but that just may be me, the buffet has a nice selection of fresh fruit and juice, I truly can say if I'm in SLP again I will definitely stay here. Also terrific gym and sports club right next to it with no charge.

Room Tip: Stay away from rooms facing the street
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  • Stayed November 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank David S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CAN
Level Contributor
50 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
Reviewed 24 September 2012

This hotel is off highway 57
Good breakfast food choices (hot potato cakes, sausages, fresh fruit, beans, soup, cereal)
Comfortable beds and clean rooms
Close to airport, nice view of mountains
No gym onsite, however amazing facility within walking distance (La Loma)
Swimming, tennis, volleyball, free weights, machines for running, squash courts, sauna all included
Fairly quiet though pretty busy intersection
Shopping - Liverpool mall is within walking distance
Variety store close by as well
Not close to market but is within 10 minutes of taxi ride

  • Stayed September 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank VFCO
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Real Inn San Luis Potosi

Property: Real Inn San Luis Potosi
Address: Carretera a Guadalajara 1100 | Fraccionamiento La Loma, Club La Loma, San Luis Potosi 78218, Mexico (Formerly Camino Real San Luis Potosi)
Phone Number:
Region: Mexico > Central Mexico and Gulf Coast > San Luis Potosi > San Luis Potosi
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Wheelchair access
Hotel Style:
Ranked #26 of 47 Hotels in San Luis Potosi
Price Range (Based on Average Rates): £
Hotel Class:3.5 star — Real Inn San Luis Potosi 3.5*
Number of rooms: 133
Official Description (provided by the hotel):
Real Inn San Luis Potosi is located in San Luis Potosi's leading development area. We are 25 minutes away from the Ponciano Arriaga International Airport, 20 minutes away from the city's Historic Center, 25 minutes away from the Industrial Zone and only 05 minutes away from San Luis Mall. Guests may use La Loma Club facilities free of charge. These include tennis and squash courts, Olympic and semi-Olympic swimming pools, children pool, basketball courts, running track, sauna, steam baths, dressing rooms with showers and a full gym. Services: Business Center (9:00 am to 7:00 pm) High-speed Internet Photocopier Fax 3 meeting rooms. Two for 6 to 10 people and one for up to 12 people -5 Reception Rooms for up to 200 people. -Lobby Bar (01:30 pm to 12:00 am) -Restaurante Azulejos (06:00 am to 11:00 pm) -Room Service (24 hours) ... more   less 
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Also Known As:
Camino Real San Luis Potosi Hotel San Luis Potosi

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