The exceptional customer service at this hotel cannot be described enough as it was AMAZING! The personal needs met by the staff were astonishing, they are all so friendly especially Juan and Benito by the Eden Beach and Edgar head chef. The food was awesome and there was just enough peace and quiet or as many activities as your desire. We will certainly return!
- Official Description (provided by the hotel):
- This is the 1,264-room Hard Rock Hotel Riviera Maya. And this is where luxury meets satisfaction on a stage of stunning tropical views, a private white sand beach, and exclusive saltwater snorkeling areas. It's all capped off with an inviting traditional design, legendary Hard Rock hospitality, and undeniable excess at every turn. Live large at the Hard Rock Hotel Riviera Maya and enjoy the very best of paradise for all. Or, pack your appetite for opulence and hit Heaven - an elevated and exclusive retreat for adult guests only featuring a private adult beach, superlative amenities, and dining at its finest. ... more less
- Reservation Options:
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- Also Known As:
- Aventura Cove Palace Hotel Puerto Aventuras
- Hard Rock Hotel Riviera Maya Mexico - Puerto Aventuras