We stayed in the Heaven section which is the adults only side of the Hard Rock. Overall, it was a great experience. The resort was clean and the grounds were manicured. The staff was helpful and were always keeping busy. We really enjoyed Le petit cochon and ate there a few nights. Our server, Mateo, truly made our experience by making us special espressos, serving us different types of tasty tequila, and he organized a special table d'hôte for our last night. Ask for his section, and it's gorgeous to sit outside in the evening.
Guest services was very helpful, but it would have been nice to have services such as snorkel gear and bus info on the Heaven side of the hotel too.
The pool bar was really great and there was always a fun party there, but whenever we wanted a quiet break we could go to the lagoons and relax. On our last night, there was a band called the Smoking Guns in the lobby and they rocked!
We would definitely recommend the Hard Rock Riviera Maya to anyone who would enjoy a "Vegas style" holiday.
- Official Description (provided by the hotel):
- This is the 1,264-room Hard Rock Hotel Riviera Maya. And this is where luxury meets satisfaction on a stage of stunning tropical views, a private white sand beach, and exclusive saltwater snorkeling areas. It's all capped off with an inviting traditional design, legendary Hard Rock hospitality, and undeniable excess at every turn. Live large at the Hard Rock Hotel Riviera Maya and enjoy the very best of paradise for all. Or, pack your appetite for opulence and hit Heaven - an elevated and exclusive retreat for adult guests only featuring a private adult beach, superlative amenities, and dining at its finest. ... more less
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- Also Known As:
- Aventura Cove Palace Hotel Puerto Aventuras
- Hard Rock Hotel Riviera Maya Mexico - Puerto Aventuras