Stayed one week in Aug in a Presidential suite and friends had regular rooms next door. Hotel is divided into adults and family section. Pros - lots of good dining options. Cons - kids cannot go to the adult section where some of the restaurants are. Loved the Tapas restaurant. Kids loved the cooking tables in Zen. Pool area needed more shaded areas/umbrellas. Not much if any VIP acknoledgement despite being in a Presidential suite and a Legendary VIP member. Spa treatment was very good, however rooms were bright and I prefer the quieter spa in Punta Cana. Soetimes a long wait to find a available vacation planner to book trips/spa, etc. Did the Tulum and Chichen Iza trip which were both well run. Friends also did the dolphin trip..Food quality was good, service was friendly. I think the Heaven section was more posh and had some nicer restaurants including the quality of drinks. Not sure why the entire hotel serves just two beers. Overall good trip with no major issues but I expected more..
- Official Description (provided by the hotel):
- This is the 1,264-room Hard Rock Hotel Riviera Maya. And this is where luxury meets satisfaction on a stage of stunning tropical views, a private white sand beach, and exclusive saltwater snorkeling areas. It's all capped off with an inviting traditional design, legendary Hard Rock hospitality, and undeniable excess at every turn. Live large at the Hard Rock Hotel Riviera Maya and enjoy the very best of paradise for all. Or, pack your appetite for opulence and hit Heaven - an elevated and exclusive retreat for adult guests only featuring a private adult beach, superlative amenities, and dining at its finest. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com, Prestigia, Holiday Gems, Ebookers, Odigeo, Traveltool, S.L.U., TripOnline SA, getaroom.com and Cancelon so you can book your Hard Rock Hotel Riviera Maya reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
- Also Known As:
- Aventura Cove Palace Hotel Puerto Aventuras
- Hard Rock Hotel Riviera Maya Mexico - Puerto Aventuras