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“Nice place-not much happening”

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Hard Rock Hotel Riviera Maya
Ranked #3 of 17 Hotels in Puerto Aventuras
Certificate of Excellence
GreenLeadersPlatinum level
Reviewed 26 October 2009

  • Stayed: October 2009, travelled with family
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
4  Thank Jlfleety
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jan_Hundrieser, General Manager at Hard Rock Hotel Riviera Maya, responded to this reviewResponded 26 February 2017

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Reviews (9,658)
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6,633 - 6,639 of 9,659 reviews

Reviewed 20 September 2009

  • Stayed: August 2009, travelled with family
    • Value
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    • Rooms
    • Cleanliness
    • Service
5  Thank HAPPYTRAVELERS69
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mara J, Customer Service at Hard Rock Hotel Riviera Maya, responded to this reviewResponded 28 February 2017

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Reviewed 15 August 2009

  • Stayed: August 2009, travelled with family
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
9  Thank caymen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mara J, Customer Service at Hard Rock Hotel Riviera Maya, responded to this reviewResponded 28 February 2017

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Reviewed 12 July 2009

  • Stayed: July 2009, travelled with family
    • Value
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    • Rooms
    • Cleanliness
    • Service
5  Thank ultraseven
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jan_Hundrieser, General Manager at Hard Rock Hotel Riviera Maya, responded to this reviewResponded 26 February 2017

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 12 July 2009

  • Stayed: July 2009, travelled with family
    • Value
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    • Rooms
    • Cleanliness
    • Service
4  Thank Lola_lab
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mara J, Customer Service at Hard Rock Hotel Riviera Maya, responded to this reviewResponded 28 February 2017

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Reviewed 11 July 2009

  • Stayed: July 2009, travelled with family
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17  Thank GatorBeth
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mara J, Customer Service at Hard Rock Hotel Riviera Maya, responded to this reviewResponded 28 February 2017

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Reviewed 28 June 2009

  • Stayed: June 2009
    • Value
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    • Service
6  Thank texastraveljunkies
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mara J, Customer Service at Hard Rock Hotel Riviera Maya, responded to this reviewResponded 28 February 2017

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Additional Information about Hard Rock Hotel Riviera Maya

Address: Km 72, Carretera Cancun-Chetumal | Solidaridad, Puerto Aventuras 77710, Mexico (Formerly Aventura Cove Palace)
Phone Number:
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Puerto Aventuras
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#2 On the Beach Hotel in Puerto Aventuras
#2 Business Hotel in Puerto Aventuras
#2 Top resorts Hotel in Puerto Aventuras
#2 Luxury Hotel in Puerto Aventuras
#3 Spa Hotel in Puerto Aventuras
#4 Family Hotel in Puerto Aventuras
#7 Romantic Hotel in Puerto Aventuras
Price Range: £219 - £580 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Hard Rock Hotel Riviera Maya 4.5*
Number of rooms: 1264
Official Description (provided by the hotel):
This is the 1,264-room Hard Rock Hotel Riviera Maya. And this is where luxury meets satisfaction on a stage of stunning tropical views, a private white sand beach, and exclusive saltwater snorkeling areas. It's all capped off with an inviting traditional design, legendary Hard Rock hospitality, and undeniable excess at every turn. Live large at the Hard Rock Hotel Riviera Maya and enjoy the very best of paradise for all. Or, pack your appetite for opulence and hit Heaven - an elevated and exclusive retreat for adult guests only featuring a private adult beach, superlative amenities, and dining at its finest. ... more   less 
Reservation Options:
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Also Known As:
Aventura Cove Palace Hotel Puerto Aventuras
Hard Rock Hotel Riviera Maya Mexico - Puerto Aventuras

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