We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

“Cancun”

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 10 more sites!
Omni Puerto Aventuras Beach Resort
Ranked #12 of 17 Hotels in Puerto Aventuras
Certificate of Excellence
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“Cancun”
4 of 5 bubbles Reviewed 3 March 2010

Great place, nice clean, air is typical for the tropical heat. Room wasn't ready and was upgraded to an awesome suite. Travel all inclusive (worth the extra funds).

Stayed September 2009, travelled solo
Helpful?
1 Thank WillV4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Write a Review

545 reviews from our community

Traveller rating
    303
    157
    40
    22
    23
See reviews for
131
254
14
1
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (112)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Spanish first
  • Swedish first
  • Any
English first
Michigan
Level Contributor
65 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
5 of 5 bubbles Reviewed 28 February 2010

We had a group of divers at the Omni, picking it based on a friends recommendation and Tripadvisor reviews. The hotel was perfect for our group. The rooms were large, walk-in showers, balcony/patio, flat screen televisions and lots of storage. Staff was very friendly, attentive and made us feel welcome. Multiple pools, including one reserved for adults and the staff actually enforced it. Although the beach is public the staff made a point of asking for room numbers if they suspected users weren't guests. Restaurant staff/bartenders were attentive and we had no complaints about the prices, quality or variety.

Dive Aventuras is the on-site operator. Excellent staff, dives were varied, divemasters were very conscientious and the dive sites are all within minutes of the marina.

The Omni is adjacent to a marina area which had a number of restaurants, stores a nd a dolphin/seal/manatee education area...The restaurants featured nightly entertainment and lunch/dinner specials. Everything tends to quiet down around 10:00 PM so it's not a big bar/party scene. Playa del Carmen is 15 minutes away for those seeking more activity.

  • Stayed February 2010, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Dave707
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Knoxville, Tennessee
1 review
5 of 5 bubbles Reviewed 25 February 2010

The resort was wonderful. I could look out my room and see the ocean on one side and the sea on the other. We had several pools with waterfalls and 2 built in bars in the pool. Right on the beach so we got to enjoy both! The hotel was gorgeous and had an extremely helpful staff!!

Stayed April 2007
Helpful?
Thank CaseyM5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Marlborough, United Kingdom
Level Contributor
163 reviews
139 hotel reviews
common_n_hotel_reviews_1bd8 162 helpful votes
4 of 5 bubbles Reviewed 24 February 2010

We finished our 18 day tour of Mexico here with 3 days to relax. Sadly the weather wasn't great, but we had a relaxing few days anyway
Our first room faced the marina, and the noise from the bars was very obvious, although it did stop soon after 10. We changed to a sea facing room which was very peaceful. The room itself was spotless, with 2 large comfortable beds, lots of cupboards, huge flatscreen TV, fridge, coffee-maker, iron, ironing board etc. The bathroom was all marble, with a huge shower. On the balcony is a jacuzzi bath, and a hammock, perfect for just lounging around
The room rate included a reasonable continental breakfast- you had to pay 40 pesos extra if you wanted eggs. We ate in the restaurant in the evening once, but felt it to be quite expensive. There are lots of alternative eateries just outside round the Marina area, so we ate there after
The pool looked good, and the small beach clean
We found the staff friendly and helpful, and the whole hotel, being small, felt quite intimate

  • Stayed February 2010, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Levoyageur
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Boise, ID
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed 18 February 2010

My husband and I spent 5 days at the Omni and felt like we really hit the jackpot. We liked the small hotel, the room was spacious and very clean, the balcony with the hammock and jacuzzi were lovely perks, and the "magic box" for food delivery to the room was a terrific idea! It wasn't that crowded while we were there so we always found a lounge chair and/or palapa to relax on the beach or poolside. Nachos from the restaurant were excellent. Dive shop was helpful and friendly too. We'll DEFINITELY be back!

Stayed February 2010, travelled as a couple
Helpful?
2 Thank RaindropRez
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
sjbk, Director of Sales & Marketing at Omni Puerto Aventuras Beach Resort, responded to this review, 21 February 2010
Thank you so much for your nice review of our unique resort. We are truly fortunate to have such a wonderful location in a great, natural surrounding that makes each guest experience, truly memorable. Our Associates are always eager to extend genuine, warm, Mexican hospitality to everyone.
We appreciate your support of our Omni Puerto Aventuras Beach Resort and look forward to welcome you back home to "Su Casa"in the very near future.
With warmest regards,
Scott Balesteri
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
New York, NY
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 bubbles Reviewed 26 October 2009

I stayed w/ my boyfriend in early October. We really enjoyed our visit and feel this is a top quality hotel.

Pluses:
-BIG and perfectly clean room! Lots of space to spread out!
-Comfortable king size bed
-Strong A/C
-Balcony w/ hammock and big, clean jacuzzi (which we used!). Jacuzzi's come w/ every room.
-Quiet, relaxing atmosphere
-Friendly, attentive staff
-Great breakfast food -
-Flat Screen TV
-Mini fridge and snacks stocked for purchase
-Located next to shopping center w/ restaurants, dolphin park, souvenir shops, etc.

Negatives:
-Beach/sand area directly in front of hotel is not very big but that wasn't an issue for us since there is plenty of sand a few feet on either side.
-Wi-fi internet service costs about $15 a day. Although we paid, we couldn't access (though we could see the signal strength). We're pretty savvy computer users but couldn't figure if the problem was on their end or ours.

Overall, we enjoyed our stay because we were very comfortable in our rooms! While we didn't spend much time at the hotel (b/c we were running around quite a bit), we were truly able to relax and rest well during our time there.

  • Stayed October 2009, travelled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank pibb1122
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London, ON
Level Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed 17 October 2009

I would like to commend the staff at Omni and truly thank them for a wonderful vacation. Specifically the front desk staff were exceptional in every way consistently going above and beyond. Initially as we were driving to the resort we were concerned that the other hotels and their entrances looked so grand and as we got closer to puerto aventuras the entrances looked less welcoming. Also we were hesitant because of the language barrier. All of these concerns were quickly abolished by the time we reached our room. Not only did we have a wonderfullarge room & view, but the employees could not have been more hospitable and welcoming. Every employee from the bell boy, front desk, maintenance and the wait staff was absolutely professional. One concern we had was on Sunday October 11th, 2009 a fitness video was being recorded in the pool area which did hinder our activities for our last day in puerto aventuras but the staff tried to not let it effect guests and were very accomodating. Luckily I had enough positive experiences to not let this affect my judgement on the resort itself. I have been broadcasting to friends and family all week about how amazing this location is and my husband and I agree that this will likely become a regular vacation.
Overall the room we stayed in was large, spacious and welcoming with a beautiful view, large shower, large balcony with a hammock and a jacuzzi tub (yes on the balcony). The room also had a large flat screen television with a DVD player and DVDs were available to be rented from the front desk. Breakfast (if ordered by room service-also note that the sweet rolls and pastries are amazing) was also put into a little door int eh wall (like when the milkman delivered the milk). We found this a nice feature as it did not require us to get up early to let the waiter in the room.
One thing to note is that this resort is only 3 floors but it does not have an elevator. (for us no big deal but worth mentioning for others)
The location is by a marina and right in the middle of a nice market area with restaurants and active dolphins as well. A tour guide is on site to arrange for bus trips and let you know about soem of the sites but we would advise you to try to book some in advance online and save some money. All I can say is we will DEFINITELY be returning to this location and are looking forward to it.

  • Stayed October 2009, travelled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank bfh_London_ON
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Puerto Aventuras hotels
0.4 mi away
LM Hotel Boutique
LM Hotel Boutique
#2 of 17 in Puerto Aventuras
4.5 of 5 bubbles 235 reviews
0.4 mi away
Dreams Puerto Aventuras Resort & Spa
Dreams Puerto Aventuras Resort &...
#10 of 17 in Puerto Aventuras
4.0 of 5 bubbles 4,443 reviews
0.6 mi away
Catalonia Riviera Maya
Catalonia Riviera Maya
#8 of 17 in Puerto Aventuras
4.0 of 5 bubbles 8,152 reviews
Show Prices
Show Prices
Show Prices
1.2 mi away
Barcelo Maya Palace
Barcelo Maya Palace
#6 of 17 in Puerto Aventuras
4.5 of 5 bubbles 5,731 reviews
1.0 mi away
Barcelo Maya Caribe
Barcelo Maya Caribe
#13 of 17 in Puerto Aventuras
4.5 of 5 bubbles 2,997 reviews
155.9 mi away
Hotel Barcelo Maya Beach
Hotel Barcelo Maya Beach
#11 of 17 in Puerto Aventuras
4.5 of 5 bubbles 7,765 reviews
Show Prices
Show Prices
Show Prices

Been to Omni Puerto Aventuras Beach Resort? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Omni Puerto Aventuras Beach Resort

Property: Omni Puerto Aventuras Beach Resort
Address: Km 269.5 Carretera Chetumal-Puerto Juarez, Puerto Aventuras 77750, Mexico
Phone Number:
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Puerto Aventuras
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Swimming Pool Wheelchair access
Hotel Style:
#2 Romantic Hotel in Puerto Aventuras
#9 Family Hotel in Puerto Aventuras
#10 Luxury Hotel in Puerto Aventuras
#10 Spa Hotel in Puerto Aventuras
#11 On the Beach Hotel in Puerto Aventuras
#11 Top resorts Hotel in Puerto Aventuras
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Omni Puerto Aventuras Beach Resort 4*
Number of rooms: 30
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Hotels.com, Agoda, Odigeo, LoveHolidays, TripOnline SA, Traveltool, S.L.U., Evoline ltd and HotelQuickly so you can book your Omni Puerto Aventuras Beach Resort reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Omni Puerto Aventuras Hotel Beach Puerto Aventuras
Omni Hotel Puerto Aventuras
Puerto Aventuras Omni
Omni Puerto Aventuras Beach Resort Riviera Maya, Mexico

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing