This is a clean, beautiful resort. I decided upon it because I did not want to expose my teenagers to a wild spring break scene.
The food was excellent, as were the rooms.
We found the staff not to be as friendly as we thought they would be. The day time consierge was less than helpful. The most friendly were the housekeepers. There was little explination as to how things operated. We were told the continental breakfast was included, however it was only included for two people even though we had three people in our room. We were not told how to get the breakfast served in our room box. Found out after we got home, that it needed to be requested the night before.
The biggest disappointment was the pool closed at 6:00 p.m. That left little to do after dinner time, as we were not there for the party life.
A very nice part of the stay was painting pottery on the beach with the artist, Juan. He was very friendly and helpful.
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- Also Known As:
- Omni Puerto Aventuras Hotel Beach Puerto Aventuras
- Omni Hotel Puerto Aventuras
- Puerto Aventuras Omni
- Omni Puerto Aventuras Beach Resort Riviera Maya, Mexico