We had a wonderful time at the Omni during our recent stay in Puerto Aventuras. The only glitch we had happened upon our arrival. We had reserved our room on the Omni website and luckily brought the confirmation with us which was a good idea considering they could not find our reservation. This issue was easily and quickly remedied by showing our confirmation sheet. We received a welcome cold towel at check in and a complimentary beverage which is a nice touch considering the main areas of the hotel are not air conditioned. The spa, gym, restaurant, and rooms are air conditioned but everywhere else is open to the elements. The room was clean, they tended to clean late in the afternoon and then provided turn down service around 8 or 9pm.
The beach was lovely with no problem finding a lounger and paylapa to sit under. Plenty of people did reserve early in the morning but we always found nice spots around 11am. Friendly waiters regularly walked the beach to provide bar/food service which was great I never had to leave my chair except to swim. Try the chicken nachos, they were wonderful!
As a cap to our vacation we were able to attend a Wednesday night reception honoring the hotel's member program and I was invited to be the ceremonial cake cutter! Overall, the staff was great, the beach inviting, and the food good. We very much enjoyed breakfast every morning overllooking the water.
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- Also Known As:
- Omni Puerto Aventuras Hotel Beach Puerto Aventuras
- Omni Hotel Puerto Aventuras
- Puerto Aventuras Omni
- Omni Puerto Aventuras Beach Resort Riviera Maya, Mexico