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Chac Hal Al Condominiums
Winnipeg, Canada
Level Contributor
1 review
common_n_hotel_reviews_1bd8 19 helpful votes
“We will be going back!”
Reviewed 3 June 2006

This was our first time in Mexico & I can't believe I was lucky enough to stumble across Puerto Aventuras on the internet. If you are looking to experience Mexican culture or nightlife, this probably isn't the spot for you. If you are looking for a quiet, relaxing trip, then look no furhter. We brought our 3 year old daughter with us and stayed for 2 wonderful, relaxing weeks at the beginning of April.

Cancun Airport ~ I just have to say that the forums on this website are an awesome resource for information - we were well prepared for the Cancun Airport Guantlet, and especially trying to find our "pre-booked" transportation. Within an hour of landing, we were on our way to Puerto Aventuras. We used Cancun Valet & they also offer a grocery service to the Cancun hotel zone. We ordered groceries through them, which were delivered to our vehicle and made the trip to Puerto Aventuras with us.

Condo ~ We rented our condo through Caldwell Banker (mostly because it was a name we recognized), ground floor, right between the beach and the pool. The condo could use a fresh coat of paint and other maintenance issues, but otherwise it was a condo on the beach. We would maybe try out another rental company next time, as some of their ground floor units were nicer and they have cheaper rent. However, after staying in a condo, we will never stay in a hotel again. Especially travelling with kids.

Beach ~ The beach was amazing. The condos have roped off areas with palapas and chairs that are only for their guests. We could go out at 10:00am in the morning and still get a chair in the shade. The beach was never crowed and we were even there the week before Easter.

Marina & Restaurants ~ Our daughter loved the dolphins. The thing about the set up, is that you could go to almost any restaurant & watch the dolphins frollick. We ate most of our breakfasts & lunches at the condo and went out for supper. The prices were comparable to going out for supper in Canada (maybe even a little more expensive), but the trade off is having the convenience of walking from your condo. We ate at most of the restaurants and because we had our 3 year old with us, we also visited every bathroom. Here's a rundown:

Cafe Ole - great food, excellent service and the most unbelievable key lime pie I have ever had in my life. She could market the pie and make a killiing. One of our favourites.

Italian Bakery - We ordered pizza out one night & it was very good.

Cafe, Cafe - interenet cafe & used books, unbelievable brownies & milkshakes

The Pub - food was okay, cheapest meals

Tiramisu - Excellent food, excellent service (Abraham remembered our daughter's name everytime we went), we ate there twice for supper and twice for breakfast. One of our favourites.

Dos Chilies - we had the chicken fajitas (we aren't very brave eaters), service was very good

Ricahrd's - The food was really good, but we had heard from one of the ex-pats that live there that he doesn't let his staff keep their tips, so after we heard that we didn't go back.

Gringo Dave's - good food, fire dancers were unbelievable, BUT, after seeing the bathroom, I will never, ever go back. Disgusting!!! I'm a firm believer that a restaurants kitchen is reflective of it's bathroom.

Mediteraneo - quiet, but very good food.

Next time we go, I think we'll take a trip into Playa Del Carmen to buy groceries and try to eat more meals at the condo.

Services - Puerto Aventuras has several pharmacies & I was able to get some Claritan when my allergies flared up. The ATM machine worked everytime we went. There were several money exchanges, shop around because they always had different rates posted.

Sightseeing - I'm actually embarrassed to say that we only did one thing the whole time we were there. We went to Excaret - our 3 year old daughter had a blast, but word of caution...If you are going to rent a stroller, rent it as soon as you get there, then do your sightseeing of the various animals, etc, then do the underground river in the afternoon. We did the underground river in the morning & by that time all the strollers were gone. The night show was the best part of the day.

We had booked a trip to Tulum another day, but we had to cancel as our daughter had gotten an injury and didn't want to put her through that.

Next time we go, we'll go for two weeks minimum again and we will try to do more sightseeing, but I actually don't regret missing out on anything. We spent most of our days on the beach, in the pool or having afternoon naps. It was the most relaxing, non-stressful vacation we have been on in a long time. Even with the lack of sightseeing that we did, we did not feel bored for one minute.

Stayed April 2006
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19 Thank allies_mom
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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St Louis
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 7 May 2006

My wife and I just returned from a trip to the Riviera Maya and had a great time in Puerto Aventuras. We have been going to the Yucutan for many years and have stayed just about everywhere from Isla down to Tulum. Our last few trips we stayed in Playa del Carmen. Playa is fun but after awhile it's not very relaxing. It's a great party place but after a few days the noise and traffic get to be a bit much.

This is our first stay in Puerto Aventuras and we LOVED it. It was so quiet and relaxing. We stayed in a privately owned condo we found on the net and it was perfect. The condo had a completely private huge balcony where we lingered over coffee in the morning and wrapped up each day with a margarita. Chac Hal Al condos had beautiful grounds, we were not expecting that, especially after last years hurricane. The gardens were lovely. There were little private spots with palapas and lounge chairs where you could gaze out over the ocean or spots with a beautiful view of the beach.

It was a totally different experience than Playa. The condo in Pueto Aventuras was on the beach so no walking to the beach and laying on the sand without shade. There were ample chairs and palapas so you didn't have to worry about trying to save one early in the date. I really dislike staying in hotels for that very reason. There were many times we had both pools to ourselves. We are definately coming back to Puerto Aventuras!

  • Stayed April 2006
    • Value
    • Rooms
    • Cleanliness
    • Service
Helpful?
10 Thank IanCampbell
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sartell, Minnesota
Level Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
Reviewed 10 March 2006

My family of 4 (2 adults and 2 young children)stayed at Chac Hal in a 1 bedroom 2 bath unit for 8 nights in January. The unit was large and comfortable, everything was in working order. The maids did a terrible job of cleaning and it was only done every other day but they always left extra towels.

The condos are mostly inhabited by American retirees and many ride around on golf carts. It is a very quiet relaxing place, specially at night when the tour buses leave with the cruise ship tourists. I would imagine it is very safe here and it would be good for traveler's that don't want to experience any Mexican culture.

I have been traveling to the Yucatan for 14 years and love the culture, people and the food. This was my first time staying in PA. Puerto Aventuras has no "Mexican feel" and no real Mexican restaurants. Gringo Daves is the most Mexican and it is owned by a Texan. It was also the only restaurant that ever had patrons. The food is good and the entertainment was nice.

The food at the grocery store and in the restaurants was very expensive compared to neighboring towns. Maybe due to the marina??

There are 2 pools at the condo and both are nice. The beach is nice for walking but not too great for swimming, it is so shallow!

I won't go back there just because I think the neighboring towns have more to offer.

Helpful?
7 Thank brenmae
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Chac Hal Al Condominiums

Property: Chac Hal Al Condominiums
Address: KM 269.5 Carretera Chetumal | Puerto Juarez Munic De Solid, Puerto Aventuras 77750, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Puerto Aventuras
Hotel Style:
Ranked #4 of 13 Speciality Lodging in Puerto Aventuras
Price Range (Based on Average Rates): £
Number of rooms: 4
Also Known As:
Chac Hal Al Condominiums Hotel Puerto Aventuras
Chac Hal Al Condominiums Riviera Maya, Mexico - Puerto Aventuras

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