My new husband and I stayed her a week. We found Salvador at Palace Premier Guest Services to be extremely helpful. He helped us navigate our week when we first arrived and booked us special dinners, surprises in our room--all in honor of our special trip. He even sorted out a small misunderstanding with our resort credits. We spent multiple days in the beautiful spa and by many of the pool areas. We also took two tours- Mayan Ruins in Tulum and Isla Mujeres tour in Cancun. Both were gorgeous and such a neat experience.
We also found David the golf car driver to be remarkably helpful and willing to get us from place to place on the few rainy days we encountered.
Overall we would give this place a 10! Very romantic and special.
- Official Description (provided by the hotel):
- A blend of relaxation and adventure awaits you at this adults only retreat. Set in the Riviera Maya overlooking the aquamarine Caribbean Sea, enjoy 1,266 luxurious accommodations with double Jacuzzi, balcony (most with hammock), and 24 hr. room service. Among the facilities to highlight is the state-of-the-art spa offering a perfect day of pampering. Guests can also enjoy seven restaurants, several bars, a disco, outdoor/indoor pools, and unlimited tours as part of the all-inclusive package. ... more less
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- Also Known As:
- Aventura Hotel Palace
- Aventura Hotel Puerto Aventuras
- Mayan Riviera Palace
- Adventure Spa Palace
- Hotel Mayan Palace
- Adventura Spa Palace
- Aventura Palace Spa
- Aventura Spa Palace Riviera Maya
- Aventura Spa Palace Resort
- Aventura Spa Palace Mexico