Let me start by saying that this place has RUINED every vacation I will take after this... Everything was smooth from the second we booked this vacation until we returned to the airport. Can't beat that!
As soon as we arrived at the airport we walked right out to the transfer shuttle where they asked for my name. As soon as it was given they pulled out a file and double checked to ensure they had the proper info, and they did. We were shuttled off to our hotel, it took over an hour as we had 1 stop in Playa Del Carmen first.
Once we did arrive at El Dorado Seaside Suites we were greeted with cool towels and champagne and told not to worry about our bags for the time being. We were quickly ushered into the reception area where we were given the run down of what to expect and how things worked. We were also advised that at no charge we would be upgraded to a beachfront suite. SCORE!
The bellman gave us a ride to our room and brief tour of what was around our room as well. From there it was sheer and utter relaxation! The room was very large, the in room hot tub was a great perk! Lots of room at the double vanity, and the shower was nice. It had an adjustable head that was very nice as I am tall and my girlfriend is short!
Every bar in the place had a great selection of alcohol and beer, on tap and cans. The food was great! We loved Vida Garden and Mia Casa the most and ate there a few times each. Honestly you can not go wrong with any of the restaurants. We did the room service a few times, twice for breakfast and once for lunch. All of their food was of the same quality as the restaurants.
Overall every person that works at this resort will go above and beyond to ensure that you have a great experience. We were at the Guacamayas bar and got hungry after 11 pm when the sandwicherie closed. We asked if there was anything available to eat the the response was "Well... We are supposed to be closed but we can make a quesadilla if you'd like" Just one very small example of what these people will do to take care of you...
While tipping is definitely appreciated I didn't feel that it changed the level of service we got. As in you can tip if you'd like but you will get stellar service no matter what.
There are tons of the cabana beds but we found that to get the exact one we wanted it was best to get out there right at 7 and get our favorite one (near the bar and our room). No matter where you end up you will be happy. There is probably over a mile of beach between the end of the official beach property and the next hotel.
If you want to use a kayak or snorkel they have that for free as well! They even do group outings if you don't want to go it alone.
Overall this place is a can't miss. If you can't relax and enjoy yourself here, then I don't think its possible :)
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- Also Known As:
- El Dorado Seaside Hotel
- El Dorado Seaside Suites Mexico
- El Dorado Resort Spa
- Hotel El Dorado Seaside
- El Dorado Seaside Resort
- El Dorado Spa
- El Dorado Seaside Mexico
- Eldorado Seaside Suites
- Eldorado Resort
- El Dorado Sensimar Riviera Maya Mexico - Puerto Aventuras